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The company exhibits a mixed reputation, with customers praising its affordable pricing and trendy product range, often appreciating the quality relative to the cost. However, significant concerns arise regarding delivery delays, with many customers experiencing long wait times and inadequate shipping communication. Issues with product quality and sizing inconsistencies are frequently mentioned, alongside difficulties in the returns process and unresponsive customer service. Overall, while there are positive experiences, the recurring complaints about service reliability and product satisfaction suggest that improvements in customer support and fulfillment processes are necessary to enhance overall customer confidence.
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The tops I bought for Christmas I ordered in plenty of time and they didn't arrive until after Christmas. Then I opened then and the material was nasty not as shown and the tops had no shape and looked awful. I ordered a larger size and don't expect because I'm bigger for the tops to be large but short! Just awful and won't be using boutiquefeel again.
Good products but i waited a whole month for it to be delivered
Shipping took a long time and the items received are cheap quality and small sizing. I can't use anything i bought and it's not refundable either.
The heels I bought are going to look so beautiful in my casket after I fall and die because they are so high. I knew they were high, and stiletto but I had to have them. They are super comfortable despite my inability to wear them well.
The site was super easy to maneuver and customer service was delightful. Will definitely shop again. Probably for a dress to match the shoes for my funeral.
I loved shopping here! The clothes are cute and good material!
Service was quick, quicker than I expected. Product was amazing!
I ordered dresses for the holidays and Shipping took over a month….
Very happy with the socks I ordered. It took them over a month to come in and I'm not happy about that.
I ordered a dress, which has cheaper quality than I expected even for that price, it was not true to size (definetly size up), and it was so short that I can rather wear it as a top. Perhaps that was particular to the product I ordered. The delivery went fine as far as I know, and it arrived by the time I needed it.
Product was overall ok, but it took near to a month a half, I order the 28 of November for a party at another state in the USA for which I planned to wear the dresses and the party was the 17 and 18 of December. I ended up going to the mall to buy another dress
All items were delivered on time and I love it all
Excellent very nice good nice work and great job low prices fast shipping
Ordered 6 items, used their measurements. 2 items were poor quality. Other 4 items too small coming from China and NOT the US as they sometimes advertise. Took 7 weeks to get to me. When I tried to return, they said it's past the return time and thanks anyways. Spent $180 on 6 items I can't wear! USE caution! Complete joke in my eyes! Buy elsewhere, trust me!
My experience was good. Pants seem kinda shiny. Some bling is missing from the jumper.
Took longer than I expected it would be not completely satisfied
Délai de livraison très long, produit quasi conforme
Placed on November 8th. For Christmas received on January 3rd. Never again will I order from Boutiquefeel!
Too long the process to deliver the goods. The items remained for about two weeks in the departure site without a reason
Answer: They suck at refunds and make excuses. Such bad customer service.
Answer: THAT'S A SIGN. DO NOT ORDER FROM THEM! I ordered 3 blouses and they were too big. I returned them in a flat rate package thru USPS and because it only had a tracking number and not the weight they refused my $66 refund. Yet still, they have my returned items. Therefore, they have my money AND items they surely will resale.
Answer: Unfortunately takes about 6 weeks at least that's how long it was for me and I was not satisfied with their clothing
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