The company exhibits a mixed reputation, with customers praising its affordable pricing and trendy product range, often appreciating the quality relative to the cost. However, significant concerns arise regarding delivery delays, with many customers experiencing long wait times and inadequate shipping communication. Issues with product quality and sizing inconsistencies are frequently mentioned, alongside difficulties in the returns process and unresponsive customer service. Overall, while there are positive experiences, the recurring complaints about service reliability and product satisfaction suggest that improvements in customer support and fulfillment processes are necessary to enhance overall customer confidence.
This summary is generated by AI, based on text from customer reviews
I Ordered online and the product arrived within 3 weeks. Glad it arrived before my event.
Products are nice. Still waiting for the camouflage pants
Easy to navigate site & make choices & check out. I bought 4 tops. One wasn't great quality but the other three were. I would shop again. My only complaint was how long it took to get them (6 weeks).
Easy to navigate site & make choices & check out. Hoping clothing quality is good.
Fabulous selection and great discount deals, easy check out!
Fabulous selection and great discount deals, easy check out!
Took very long to receive updates
And the material for one of products was not what I expected
Long wait for deliver 3 weeks but worth the wait
Lovely material great quality and washed great aswel
The items came in two separate packages but took a couple of weeks to arrive. The quality is very poor, cheap material, badly made and not a good fit. All were small and you would need to order a couple of sizes bigger but I really would not bother. The returns process is not simple and not paid for so its hardly worth it. These will go directly to the charity shop and lesson learnt!
Stop stealing other designer's styles and trash delivery (1 month)
Nice quality, not as big as thought. Wish you could pick a larger size, i. E.- XL. Not for adults. Gave them to my teenage nieces.
The tote was smushed and looked used. The swimsuit I ordered was discontinued. The quality of the dress was poorly made. I did like the pants and leggings.
I want to return it. How do I return the dress? I hate it. Please let me return the dress.
It took a while to come but most were too small. I am a 12-14 and most were size 8, maybe 10 at a push. There should be more sizes.
Also the garters were not fit for purpose because they were firstly too small, but secondly, they were made badly so the suspender elasticated bits pulled the waist down which looked ridiculous. I had to chuck out half the items!
It was good. But I have to see products and how quickly they arrive. Thanks
It took a long time to ship. The clothing was also very cheap
Delivery took too long, and I think some items were substituted.
I wore the olive t shirt one time for about half a day and it started to get worn out with knots on it.
Did not look like pictures. Not even close. Super disappointed
They kept me informed of my order during the entire process.
Answer: They suck at refunds and make excuses. Such bad customer service.
Answer: THAT'S A SIGN. DO NOT ORDER FROM THEM! I ordered 3 blouses and they were too big. I returned them in a flat rate package thru USPS and because it only had a tracking number and not the weight they refused my $66 refund. Yet still, they have my returned items. Therefore, they have my money AND items they surely will resale.
Answer: Unfortunately takes about 6 weeks at least that's how long it was for me and I was not satisfied with their clothing
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