Waited quite a while for my items to arrive, then found that 2 of them were far too small and another far too big. I now need to take time out of my busy schedule to return items and pay more money due to my items being not true to size. I'm sorry to say I'm a disappointed customer on this occasion.
This item was a total disappointment. I ordered larger than I typically wear, bc these boutique sites always run small. It arrived, and looks like about a child's size 6x. I contacted customer service, which instructed me to return it. I already paid $8 in shipping for a $19 item. I'm not wasting another DIME on this place. I'm not interested in spending another $8 to send it back. Unless you want to refund me, like I've asked, I'm not interested in any further communication with you.
Shame to the owner of this business for try to rob money from clients. They sent me a smelly dirty messy piece of very cheap cloth. Not only the size, not the style are wrong, you will be very upset to receive what you get because what they send you look like a piece of dirty used cloth people use at car wash service
I ordered a xl, which is the size I would order for a coat, it was 2 sizes to big. Tried to return but said that I never purchased anything to return. Emailed customer service and was told they could give me 10% money back and keep it. What am I to do with a coat that I can wrap around me two times.
I saw a facebook ad with really cute bathing suits and was very skeptical to purchase any through an online site. The prices were unbeatable so I bought a few and they exceeded my expectations. The suits were just like shown in the pictures! So amazing and will continue to use this site!
I purchased three outfits for an event and even payed express shipping and they came in one week later! Aside from that I had to pay out of pocket to return the items and I will not get that money or my express money back. I will never buy from this shop again.
I was looking everywhere for a cute top for a Barbie-themed Christmas party. Amazingly hard to find! Boutiquefeel seem to have clothing that you won't find anywhere else, and I got a very pretty cold-shoulder top that was perfect. The only suggestion I'd make is that the strap on the cold-shoulder side should be quite a bit shorter given the proportions of the rest of the top. Easily fixed though.
I ordered my stuff which I was really looking forward to having as we where going away. But still no sign after 2 weeks of ordering. When I emailed they opolized and said it would be with me in the next few days. So I thought great just in time for us going away. No still no sign. So I emailed and asked for a refund which was no trouble and I received my refund within 3 days straight back into my bank account. The clothes are lovely but with the very long waiting of weeks for my order to arrive it has put me off ordering again.
I placed an order for 5 dresses, sadly all are dissatisfying poor fabric. I requested a return for a refund and was told they don't except refunds for not liking the dresses. I made several request and sent photos but they still denied my return. Now I'm stuck with these dresses I will NEVER wear. Waste of money! Trust me do not order from here.
It's such a great site, very well organised, with updates all the time. You can always find something new, or old products with reduced prices. Love how they always try to please their customers and how they are always willing to help you with anything!
I wish I would've seen all the horrible reviews this company has before ordering. Horrible quality and even worst customer service. I opened a claim through PayPal and they denied it! Please do yourself a favor and avoid them
Ordered 4 items was told weeks later after contacting you that two were out of stock. The other two came one was very small so measured it and the difference in inches described on website was about 4 inches
They use pictures of items from other companies and pretend to sell! I brought a swimsuit which was similar to an ohpolly one. They failed to tell they no longer stock this item even though it was still available and took the money from my account! Just waiting to see if they refund me...
I ordered a strappy lingerie teddy and it looks amazing! Most of the straps are adjustable but the straps over my chest are way to small and I'm only a B cup! Not good for big chested women, but it is exactly what I wanted
Found it n line with many other great jackets unfortunately sold out already in the larger size. Now that I know my size I am better prepared but notice few available in the larger sizes ( or none in xxl)
Horrible delivery time. Not good quality. Horrible compensation for mistakes made on their part. Items will be listed as in stock on their website and days later, they will email you and say the item is out of stock.
I was expecting a long delay in shipping due to the virus, but the package came within a couple weeks of ordering! The dresses are gorgeous and I have received so many compliments! So glad i found this site!
Well to start was expensive fir two sweaters that were very thin fir this weather be out for fall winter nit so much,takes way to long fir shipping so with that Said will not be ordering from here again
Absolute crap took weeks and a ton of emails they hadn't even sent the item I told them to cancel order and received it over a week later sent on 48 hour post so sent after I cancelled order absolute crap quality looked nothing like the picture material was cheap and nasty bin bag like they offered me a money off code for my next order which I refused the it'em was sent from Hayes UK. I got in touch with PayPal won the dispute however to get money back they want me to return to China! Needs to be sent tracked which cost 45! Absolute crap company do not shop here
I had a very bad experience with this company with ordering clothes. I advise anyone that's gonna be on the website looking to purchase clothes from this company. Please don't do it you will never receive your clothes or your money back.
Answer: They suck at refunds and make excuses. Such bad customer service.
Answer: THAT'S A SIGN. DO NOT ORDER FROM THEM! I ordered 3 blouses and they were too big. I returned them in a flat rate package thru USPS and because it only had a tracking number and not the weight they refused my $66 refund. Yet still, they have my returned items. Therefore, they have my money AND items they surely will resale.
Answer: Unfortunately takes about 6 weeks at least that's how long it was for me and I was not satisfied with their clothing
Boutiquefeel has a rating of 3.2 stars from 6,126 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Boutiquefeel most frequently mention good quality, customer service and long time. Boutiquefeel ranks 15th among Women's Clothing sites.