The company exhibits a mixed reputation, with customers praising its affordable pricing and trendy product range, often appreciating the quality relative to the cost. However, significant concerns arise regarding delivery delays, with many customers experiencing long wait times and inadequate shipping communication. Issues with product quality and sizing inconsistencies are frequently mentioned, alongside difficulties in the returns process and unresponsive customer service. Overall, while there are positive experiences, the recurring complaints about service reliability and product satisfaction suggest that improvements in customer support and fulfillment processes are necessary to enhance overall customer confidence.
This summary is generated by AI, based on text from customer reviews
Bought an item for my as a Christmas gift. She was absolutely thrilled with it - as was I! Delivery is a bit glacial, but the quality of the product is exceptional for the price.
I placed my order several weeks ago, I have received an email from Boutiquefeel asking if I have received my order, which is disturbing as you would think the company you are ordering from should know if you've had your order or not especially as I have already paid! I'm still waiting to hear when my order will arrive please advise when I will receive my order,
Aucun soucis, et ce, du début à la fin. Je recommande
It took a long time to get the merchandise but appears to be good quality and the packaging is first class.
Only one product looked cheaper than its photo, otherwise all the other kinky stuff I bought the wife she is happy with.
Ç est du vol autorisé je ne commanderai plus jamais sur ce site ç est une honte
Order took too long to get her after Christmas order on 12/14/223
Great choices of clothes, fast ordering, I have received my elegant blouse! Thank you
Certainly not the quality I expected as all but one jumper was very disappointing
I was a bit skeptical at first, but after having received my order, I have already started ordering more! The items were off good quality, and I received my order in a reasonable amount of time.
Navigation pas compliquée- réactif pour les retours éventuels. Remboursement raipde
Very easy to order from the site and a great selection
Shop experience was good. Shipping did take a while.
The three items I purchased were of good quality for their price point, though how they wear over time is to be determined. My gripe would be that having ordered in plenty of time for a Christmas delivery they arrived well after, with the website suggesting they were processing for a considerable time.
Items came up very small, and as there was no picture very difficult to work out how you put it on
Ordered a few pieces, I found quality of products poor & sizing way off.
Speedy delivery and great product, thank you very much
Multiple products on 1 order. 1 item turned out to be unavailable, causing a delay to shipping. 4 weeks.
These things happen. All in all happy with the transaction.
Customer service was OK too, though I did have to follow them up to find out what was happening with my order.
The shipping and receiving the package took a month but I am very happy with my purchase. Price is unbeatable and the quality is great.
First time ordering on Boutiquefeel, I was very happy with the products I received. :)
Answer: They suck at refunds and make excuses. Such bad customer service.
Answer: THAT'S A SIGN. DO NOT ORDER FROM THEM! I ordered 3 blouses and they were too big. I returned them in a flat rate package thru USPS and because it only had a tracking number and not the weight they refused my $66 refund. Yet still, they have my returned items. Therefore, they have my money AND items they surely will resale.
Answer: Unfortunately takes about 6 weeks at least that's how long it was for me and I was not satisfied with their clothing
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