My order was placed on 28th Oct 2022 and I still have not received any goods or a refund. I think I can be forgiven for thinking that some of our American cousins are not all that they seem. "Never Again"
If you dont wont the hassle, honestly "dont do it"
At first I was mislead and confused, facing with conflicting opinions while planning to buy from this company. Now I know where it came from and I hope sharing my experience may be useful for the others. There are 2 companies in South Africa providing signal boosters and their names are very similar. One of them is Mobile Signal Booster and the other is Mobile Signal Boosters. Well I can say nothing about the first one, but Mobile Signal Boosters was a lifesaver for me. I have no words to explain how satisfied I am with this product. We live far in the woods, and cell service is pretty awful. After purchasing this device, however, we don't have any issues with our phone calls or the internet connection.
Avoid this conning company. Their products do not work. They will not respond to emails. And if you want to return your very expensive door stop… good luck. Pay by credit card and charge back. But I'd advise to stay away.
I was a little skeptic on how this tech worked initially. Now I'm a firm believer that these boosters really work.
Helps a lot when on the road, to keep connected through places with close to no cellular reception. There has to be some signal for it to be able to boost it.
Could easily save your life in an emergency and it is really nice to be able to be connected on the go.
Order process was ok, delivered on time and doesn't work. Looks second hand and have no response to emails and repeated call to advise how to proceed. Asked a refund and was told they would email returns process. Still nothing. AVOID
After working my way through the site (reading product specifications and delivery information) I ordered the Pro 4G 300 m² booster. Delivery was swift (one week) and interaction with the support department for shipping details was good (I called them, got no reply but the next day they called back themselves). The installation is easy (of course you have to mount the antenna and install cabling but getting the system up and running is nothing more than connecting 3 cables) and the result is perfect. Just make sure you order the correct cable length (I had to purchase an extra cable which was 4x more expensive than the option on the site). My indoor signal moved from -120 dBm to an acceptable -81 dBm (and -51 dBm when next to the booster).
It did really help boost my phone's signal. I toured a family friend & re-visited a place where my phone could only get a very poor ( one bar that disappear at a slightest phone movement) to no signal at all. I plugged it in and tried it for the first time on the same exact spot and to my amazement, the booster managed to grab and increased my phone's signal from barely having a steady single bar to steady one bar up to 3 bars. I have even tried to move my car around to see if I would lost a signal but again, I was amazed by the steady signal I got. Definitely, I would recommend this product.
Dear Henry, It feels so great to know our product operates in its best possible way, making such a positive change.
Thank you so much for appreciating our efforts.
We are here for you anytime.
I used to get one bar and 2 bars at best in my home office. I experienced lots of dropped calls, so I decided to switch to a phone that supported Wi-Fi connectivity. The results weren't satisfactory either and opted to buy this signal booster. It really did improve my signal, and I now get a solid 4 bars all the time, and I no longer have dropped calls.
Just installed this booster. Lost some time to find the best location for the antennas and to run the cabling inside the house, but once installed the booster did not keep me waiting for the result – 5 bars instead of 2. Plus, 3G Internet without interruption. Strongly recommend this!
Complete scam. Product ordered over 3 months ago still hasn't arrived. Been on to their online webchat numerous times and they give a me lie about how the order is 'stuck in customs' and 'they will have a tracking number in a week'. Asked for a refund and they tried to palm me off saying they will put me on a priority list and will discount 10% off the product. I asked to cancel the order and to get a full refund and now they aren't answering any emails. Will be reporting this 'company' in every way possible.
I wish to recommend Messrs. Mobile Signal Booster for trustworthy service and a great product. Since moving into another home in countryside we found mobile signal strength between nothing and 1 bar, causing no comms or dropped calls and no One Time Pins from bank. After easily, plug and play, installing our entry level booster we immediately have 5 bar signal throughout the house.
Delivery were secured by their choice of proper courier. They responded knowledgeably to my chat and email when I contacted to establish authenticity. Website and processes is clear and efficient.
Much delighted.
Dear Mr. Jacques, We appreciate the time you took to write such a detailed review. And we are so happy you liked your experience with us. We will share your review with the team to let them know to keep up the amazing work! We’re here for you anytime.
Who would have thought such an infuriating network problem could easily be solved by simply purchasing a one time signal booster. I suffered for so long before I found this booster out. The dropped calls were something else. That is all gone. I hope I am not speaking too soon because I would really love things to remain the same!
Dear Martin, we do hope you keep loving your experience with our product.
Our team does its best to ensure product quality and customer satisfaction.
We appreciate you taking the time to share your rating with us. We’re here for you anytime.
I absolutely love this signal booster. Its service is great, and the customer care for the product is on point. I'd definitely consider doing another order soon.
We are so glad that our service team provided a great experience for you. I will share your review with the team to let them know to keep up the amazing work! We appreciate your time and we look forward to working with you in the future!
Bought this not sure if it would be a waste of money. We do a lot of camping/Jeep trails off the beaten path in the Colorado Rocky Mountains where we do not get any signal from Verizon or anyone else. I bought this on Amazon and got it last week. We headed out on the Jeep trail Sunday. I had absolutely no Verizon signal on my phone. I plugged this in and powered it up and I immediately had 4 bars and a 4G signal and could makes calls and send/receive email and text messages. This is great! We'll be taking it with us every time we head out into the back country.
We appreciate the time you took to write such a detailed review.
And we are so happy you liked your experience with us, it feels great to know our product was helpful.
Thank you for being our customer, we are here for you anytime.
I thought the prices were a bit high in the beginning and was very hesitant because what if it didn't work after spending all that money? Anyway I decided to take a chance because my network issues were getting worse by the day and I had no clear option by then. My risk paid off completely. This unit is worth every cent I spent on it. It had better remain this way.
Thanks so much for your feedback! We’re really glad you are satisfied with our product.
So glad we could help.
This unit has improved my network greatly ever since it was installed. I am on my phone literally all the time so the last thing I need is weak signals preventing me to use it fully. I can now use it with a lot of ease and that really makes my days.
Thanks so much for taking the time to share your experience with us. We are so happy you are satisfied with our product.
I have had excellent and very friendly service. Our mobile signal is very poor and intermittent but the booster has made a significant improvement. Solidly built and easy to install. A very nice unit and well worth purchasing.
Thank you so much for the time you took to write such a detailed review. And we are so happy you liked your experience with us.
We’re here for you anytime.
I bought a wireless booster on 5 April, 2022 and discovered a few important points about mobile signal boosters in general and Boosters Direct in particular. A few cautionary points:
1) A signal booster will deliver the signal you recieve outside your premises/home to the interior, provided enough internal antennae are purchased, i. E. 2 bars outside converts to a maximum of 2 bars inside.
It will not boost the signal inside the home above what you receive outside. I. e. 2 bars outside cannot become 5 bars inside. So, if you can't get 5 bars outside you can't get 5 bars inside.
2) Boosters Direct may well try to upsell you to a cmore powerful/expensive booster, but this can not guarantee to impove the signal you receive outside. Check with an installer whether an external can be positioned to impove the signal you receive outside before you decide whether to buy a wireless booster.
Firstly, although I ordered from Mobile Signal Boosters UK with an address in Covent Garden, the company is actually in China. This introduces delays and problems with import duties. The first booster took 2 weeks to arrive and was damaged in shipping. It took 6 weeks to get a replacement. This doesn't perform as promised, and nothing like as well as the booster it is replacing. I suspect it's faulty. I'm trying to return under their money back guarantee, but they are ignoring my emails. I'm also out of pocket for return shipping of damaged item and import duties on the shipping of the replacement. DON'T USE THIS COMPANY.
We set a high standard for ourselves and we are really sorry about any inconveniences you had to experience in your interaction with our business. Can you please provide us with more information? We guarantee, our team will do its best to make things right if you give us another chance.
For years I struggled with coverage in my office. Every time I could barely get a bar of a network in my cell phone and communication was always a problem. I have to say this device is a life saver. Now, I have superb phone call quality, and my internet connection is as strong as it gets. I can send and receive emails anytime. The product is great, works just like it is supposed to and just as it was expected, to be honest even better than expected. If every purchase that I make would go this smooth I would be extremely happy. One may ask if everything went so good why was customer service involved. Well I love to know the how and why on technical products and let just say that no matter the question I had I got a response and not a script it was a genuine conversation and I did not feel rushed to resolve any issue. Thumbs up!
Thank you so much for taking the time to share your rating with us.
We are so glad that our service team provided a great experience for you. We will share your review with the team to let them know to keep up the amazing work!
We are here for you anytime.
Answer: It's a complete scam. They drop ship from china and their products simply do not work. 21+ days for delivery when they say next working day. Will not refund.
Answer: Lots of choice and product information on their website. Easy to understand, which enabled me to make an informed choice.
Answer: Legit! I have the proof in terms of an order that was satisfied and all equipment is up and running and working well.
The company has garnered mixed feedback, with several customers expressing high satisfaction with the effectiveness of their signal boosters, particularly in challenging reception areas. Positive sentiments often highlight product quality and improved connectivity. However, significant concerns arise regarding customer service, including delayed deliveries, unresponsive support, and difficulties with returns and refunds. Many customers report frustration with the lack of communication and resolution for issues encountered. Overall, while the product itself may deliver results, the company's service approach appears inconsistent, leading to a negative perception among a substantial portion of its clientele.
This summary is generated by AI, based on text from customer reviews
Thanks so much for your feedback! We are so glad that our team provided a great experience for you.
Thank you for being our customer. We are here for you anytime.