Boosters Direct

If I could select 0 stars I would.
Email from Ivy Williams (clearly owner) claims these are manufactured in the UK - they are NOT. Address claims they are located in 71-75, Shelton Street, Covent Garden, London, WC2H 9JQ - They are NOT. I rang Our Space in Covent Garden and they stated that they had never heard of Ivy Williams or Boosters Direct, or Mobile Boosters Direct, or ProRepeater, all of which Ivy Williams would appear to be using as company names.
In a conversation with Ivy Williams on Monday May 12th, she claimed that the devices are manufactured in the UK then shipped to China for distribution, a lie which is as unfathomable as it is ludicrous.
This company claims a 30-day money back guarantee - I've been trying to cancel the order for weeks, and also demanded a refund - no joy so far.
I would urge anyone having similar problems to contact Trading Standards and demand that they investigate this company, its affiliates and particularly Ivy Williams

Theses people are scammers. Won't answer emails phone calls. Products are $#*! and don't work. Avoid at all cost!

This people do not have stock and even once they agree an rder is cancelled they do not refund money.

I find it hard to believe the many positive reviews on this website, especially given that almost all of them go so far to say the exact same things to seller does in their own website and are almost all the only review from the writer. More importantly it doesn't at all match my own experience.

I made an online purchase, I never received any shipment notification so contacted the company after 4 days, where someone said they had been trying to contact me as what I ordered may not work for me, I've never heard of a company doing something like this, and don't know why as I followed the advice on their website and they had no reason to believe my order wouldn't work for me. They asked me to upgrade to another product over the phone at an additional £200 cost. I asked for them to cancel my order and return my money to me, and they said it would be next day, that was nearly a week ago and it still isn't here.

I tried to contact again through email and received no reply, managed to get them on the phone today and they referred me to a section on their website where it said I would need to wait for 2 - 6 weeks for refund, despite this being against my UK consumer rights guarantee of a refund within 14 days (and this wasn't even a refund anyway, I never received anything from them, I just want the transaction cancelled).

The person on the phone said they weren't based in the UK and had their own processes, despite them listing their physical address as a UK office on their website (which I've since discovered is home to a completely unrelated business, check it out yourself on Google Maps) and having a UK phone number.

If it turns out that I am wrong and I do in fact receive my money back I will update this review and apologise, but if you are reading this and it's still here then I would avoid this company at all costs. At worst this appears to be dishonest and fraudulent, if not that then it's the worst service I've ever received.

Purchased an expensive booster and stated that I only wish to purchase if they could arrange the installation. They did. The installation was of the poorest quality. Plugs cut off cables to go through small holes and then reattached using pliers. I wasn't able to be at home for two months after the installation. My father in Law became very ill. When I returned the system that hadn't been installed to their own standard bu their own recommended installer was not working as it should. This company good for their effort to resolve but fell down very much with their support after they had taken my money. The installer they used is no longer part of their setup or team because of his poor work. I then had a new installer contact me and had to pay a further £960 on top of the £475 I had already paid to get the job done and working.
They really should have taken a little more responsibility for their recommendation and not simply left it to me. They did offer 10% refund on the purchase stating that because I did not complain within 30 days, they couldn't help. I couldn't help my father in-law dying a very slow death and me not having to be here. They totally did not help or acknowledge that their installer failed to install the equipment to manufacturers instructions. Finally the external antenna was installed inside not facing a cell tower

I absolutely love this signal booster. Its service is great, and the customer care for the product is on point. I'd definitely consider doing another order soon.

Bought this not sure if it would be a waste of money. We do a lot of camping/Jeep trails off the beaten path in the Colorado Rocky Mountains where we do not get any signal from Verizon or anyone else. I bought this on Amazon and got it last week. We headed out on the Jeep trail Sunday. I had absolutely no Verizon signal on my phone. I plugged this in and powered it up and I immediately had 4 bars and a 4G signal and could makes calls and send/receive email and text messages. This is great! We'll be taking it with us every time we head out into the back country.

Purchased this unit and am satisfied that it works as advertised and definitely gives me some signal where I often have none. My two dislikes of the system is it gets very hot, and the phone has to be close to short range antenna inside truck to perform. I wish it would just operate off the roof mount antenna instead so it could be used outside around the truck.

I have had excellent and very friendly service. Our mobile signal is very poor and intermittent but the booster has made a significant improvement. Solidly built and easy to install. A very nice unit and well worth purchasing.

I have had this for four days and it is too early to speak about the quality because I still worry things might change. But let me speak about the easy installation. Me and DIY never see eye to eye and I have people do the simplest things in my house. For some reason, mainly because I was bored on that day, I took to setting up this unit by myself. I did it. I did not fall or break anything which is a real wonder. One only has to carefully follow the outlined instructions!

For years I struggled with coverage in my office. Every time I could barely get a bar of a network in my cell phone and communication was always a problem. I have to say this device is a life saver. Now, I have superb phone call quality, and my internet connection is as strong as it gets. I can send and receive emails anytime. The product is great, works just like it is supposed to and just as it was expected, to be honest even better than expected. If every purchase that I make would go this smooth I would be extremely happy. One may ask if everything went so good why was customer service involved. Well I love to know the how and why on technical products and let just say that no matter the question I had I got a response and not a script it was a genuine conversation and I did not feel rushed to resolve any issue. Thumbs up!

I've bought 3 of these now for various situations. BRILLIANT. Each one has achieved exactly what we need, 5 bars of signal on our phones where before we had no signal at all. I've also used them with a 4G router with equal suberb success. Will be buying more as applications need. Oh, and the service is brilliant, ordered Friday, received Tuesday. Brill. Thanks. Oh and yes they do have a real customer service line with real people

We are delighted with our booster, it does exactly what was claimed.
I initially ordered online what I believed was the best booster for our needs but I was contacted by the company very shortly afterwards to check if the booster I had opted was adequate. Mia recommended that I upgrade to the next model and I have to say we are delighted with the result. It is a solid piece of kit, easy to install and it is 'plug and play' (I didn't have to touch any settings), we instantly went from no service at all to 3 and 4 bars of signal and clear as a bell voice calls as well as text messages being sent and delivered in real time!
While waiting for our booster to arrive I stumbled upon some pretty negative reviews which did put a doubt in my mind as to whether we had been duped but I am delighted to say that those reviews appear to be unfair and we are very happy customers in very rural Ireland.

Works very well. We moved up to the country with many dead areas with no signal. I was dubious when I bought this and paid 500+ dollars but after having loosely installed it now to test it I am thrilled to say it does indeed work and works well. I just held a 30-minute phone call through three patches where I always drop phone calls. Well worth the price for me anyway. To all the skeptics out there who doubt this product, it works. Take it from someone who's been there. It's worth every penny. Its service is superb and full of quality.

The first time I bought this signal booster, it didn't work, and I was thinking how much I had been conned. Days later I decided to adjust the direction of my antennas, and to my surprise, I was getting 3-4 bars of 4G service. I would recommend this unit to anyone out there and advice them to read the instructions carefully to avoid getting into a similar situation like mine.

It's a great thing! Frankly speaking, I have never regretted the purchase. The booster is very helpful, especially at the cottage, where I have no mobile coverage at all. After the installation the signal has become better and more stable. The only minus is a little bit high price, but it's worth it!

I bought the booster for a better cell phone signal in Austria. It works perfect. We had no signal at all inside the house and outside 2 bars. Now we got 5 bars inside and all around the house 2 bars. That's what we bought it for. Although there is a good English description inside the box maybe a short installation video would be easier for the consumers. The service even called me when I ordered the wrong booster and sensed me easily the right one. That was great service. I can fully recommend this company and the product