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Boosters Direct

How would you rate Boosters Direct?
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GB
1 review
2 helpful votes
Follow Roger R.
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Plagued as I am with both a poor mobile signal and slow internet speed I thought Mobile Signal Boosters would be an answer to our problems. The unit arrived quickly and sadly had a fault with seemingly only intermittent power to the unit but during the time it worked the signal did not seem to get "boosted". Further investigation of our actual mobile signal strength suggested that it was too weak to be boosted. I decided to return the faulty unit and not try a replacement but ask for my money back under the advertised 30 day money back guarantee. I by then had read some of the reviews with increasing trepidation.
I then contacted the support number and found that staff manning the phones were pleasant and helpful. The process in returning the unit was a little more complicated than some but after following the clear instructions I have received a full refund today. Sadly we still have a poor mobile signal at home and although I cannot comment on the effectiveness of the booster unit I can comment and confirm that the support and money back guarantee was delivered pleasantly and in full.

Date of experience: October 9, 2020
Kate W. Boosters Direct Rep
over a year old

Thank you very much for showing interest in our products.
We are really sorry we couldn’t be more helpful.
Thanks fot the time you took to write such a detailed review.

Texas
2 reviews
1 helpful vote
Follow Ruby V.
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Great product!
August 16, 2021

We used it for the first time last week in the Eastern Sierras on vacation. We own a social media business so being able to access the internet was critical and avoided the hassle of driving to receive a signal to utilize our cell phone hotspot. We each had 1-2 bars on our cell phones prior to connecting to the booster. When we used the booster at the same time we each had between 3-4 bars, individually we had 5 bars. The description of the booster kit said it would connect up to 4 devices. We found very slow internet connection when we had more than 1 device connected to the booster each utilizing our hotspot. It worked great when only one of us used our hotspot. Without the use of our hotspot, making calls and texting was wonderful. The booster kit with the truck antenna did what it said, and it would have received 5 stars if our internet connection was just as effective using both our cell phones and hotspots at the same time. We definitely recommend the product but be aware that it works at it's best when only 1 device is connected.

Date of experience: August 16, 2021
Kate W. Boosters Direct Rep
over a year old

It feels great to know our product is making a positive impact on your business. We appreciate the time you took to write such a detailed review. And we are so happy you liked your experience with us.
We are here for you anytime.

GB
1 review
2 helpful votes
Follow STEVEN B.
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THE MOBILE BOOSTER WORKS VERY GOOD IT MADE MY MOBILE PHONE GO FROM 1 BAR TO 5 BAR SIGNAL AND IT ALSO DID THE SAME WITH MY BROADBAND SIGNAL 5 BARS ON MY THREE BROADBAND ROUTER. I EMAILED HELLEN ABOUT MY SIGNAL PROBLEMS AND SHE TOLD ME WHICH UNIT I NEEDED HELLEN GAVE ME ALL THE INFORMATION I NEEDED AND HELP IN ORDERING AND VERY GOOD SERVICE AND AFTER SERVICE.

Date of experience: June 9, 2020
Kate W. Boosters Direct Rep
over a year old

From 1 to 5 are what we are aiming for! So thank you for appreciating our efforts.
We will share your review with the team to let them know to keep up the amazing work!

GB
1 review
2 helpful votes
Follow derek s.
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Got good signal almost immediately when turned on the booster, initially experienced interference from the analogue output of the sky box. Adjusted the channel and solved the problem. Job Done

Date of experience: September 14, 2020
Kate W. Boosters Direct Rep
over a year old

We appreciate you taking the time to share your rating with us.
Our team does its best to provide good quality and user-friendly products. So, thank you for appreciating our efforts.

GB
1 review
1 helpful vote
Follow Stefan P.
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Bought the £265 booster on 800MHz/1800MHz and worked flawlessly on my EE, 3G band. Now I upgraded to iPhone 12 Pro and apparently iPhone 12 Pro has no 3G band selection, only 4G and 5G. Contacted their support and pointed me to the £475 tri-band booster, on 800/900/1800MHz 4G one. The cables were the same so I used the same cables that I already fitted through window frames, so very easy upgrade. Now I'm in the process of returning the old one for a refund. Thanks Hellen for all your help!

Date of experience: October 27, 2020
Kate W. Boosters Direct Rep
over a year old

We appreciate the time you took to write such a detailed review. And we are so happy you liked your experience with us. We will share your review with the team to let them know to keep up the amazing work! Thank you.

GB
1 review
1 helpful vote
Follow ian t.
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I was so fed up with getting one or no bars and not receiving text messages other than iMessage and calls cutting out (yes I know wifi calling can help but does it always?!) so I decided to look for a solution. Now the very kind and helpful people on the chat (Mia, Hellen, and Kate) were excellent to answer all questions and organised a delivery that took a few days (ordered Tuesday arrived Friday). It arrived and the only thing I would say is that there is a lot of equipment and the internal antenna is bigger than it appears in the picture - think spread out large hand and that is about the size. However my 0/1 bar has turned into 4/3 bars and all works perfectly.
I must point out the following:
1. The setup is a little tricky and you need to RTFM, which by the way comes on a circular thing apparently called a CD - remember those?! Read this carefully and follow and all will work perfectly.
2. Test the system roughly in the position of the house where you would ideally like the things then test your phone's signal. Then install the fittings. I went for the external antenna in the loft pointing to the mast, internal in the hall in a central location, and voila - all done.
So to summerise, ignore the super negative reviews here - maybe during this very tricky situation they had issues with supply but who hasn't? They are not based in China but sure they get their equipment from there like most companies now! Finally, it is pricy but that is a small cost to get perfect mobile phone reception in the house for all that enter not just those are on the wifi within.

Date of experience: November 1, 2020
Kate W. Boosters Direct Rep
over a year old

We appreciate the time you took to write such a detailed review. It really helps us a lot.
And we are so happy you liked your experience with us. Thank you for being our customer!

GB
1 review
0 helpful votes
Follow Jack C.
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Thank you to Julia and the team. Very good service, they also recommended an installation company to help set up. Satisfied customers.

Date of experience: November 6, 2020
Kate W. Boosters Direct Rep
over a year old

We are so glad that our service team provided a great experience for you.
Thanks so much for sharing your experience with us.
We’re here for you anytime.

GB
1 review
0 helpful votes
Follow Simon d.
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Mobile signal booster words well. Company provides a quick response and is great at resolving issues. Would recommend to a friend.

Date of experience: November 3, 2020
Kate W. Boosters Direct Rep
over a year old

We appreciate you taking the time to share your rating with us. Happy to help!

GB
1 review
2 helpful votes
Follow sunil k.
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Mobile signal booster support is very good and quickly respond and my mobile signal booster problem resolved.

Thanks,
Sunil kedar

Date of experience: June 8, 2020
Kate W. Boosters Direct Rep
over a year old

We appreciate you taking the time to share your rating with us.
We’re here for you anytime.

Overview

Boosters Direct has a rating of 4.1 stars from 70 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Boosters Direct most frequently mention and mobile signal. Boosters Direct ranks 9th among Mobile Phones sites.

service
23
value
22
shipping
21
returns
18
quality
19