BookVIP

This is a SCAM! Their affiliated company, unsold.com, has canceled everyone's prepaid reservations WITHOUT offering refunds. Unsold.com has been "down for maintenance" for over a week. Nobody can get in touch with customer service. I personally have sent over 20 emails, called over 50 times leaving as many voicemails. Don't book through this company, especially if your vacation is not for another month or two. I promise it will be canceled and you will NOT receive a refund.

It all began with a FB post a friend shared on his timeline. He wrote he just came back from an all including 5 days 6 nights trip at $199. I couldn't believe it initially, but then I called my friend and checked this company's testimonials online. We were convinced instantly and booked our vacation. Trust me - it was as thrilling as the expensive trips we had earlier. The resort was world-class and the services were excellent. My family enjoyed a lot.

My husband & I booked thru BOOKVIP and saved hundreds of dollars on a Mexico vacation. We were delighted with our beautiful oceanfront hotel about an hour from Cancun. The restaurants were wonderful. We really enjoyed sitting on the sand all day while the waiter continuously refilled our drinks. Such a great trip, we were happy to hear the timeshare presentation. 2 hour presentation and they served us lunch. We were not in a position to buy a timeshare at the time. But truly a trip of a lifetime.

I just paid my vacations on BookVip.com and the customer represent called me to confirm the reservation of the hotel and asked me if I am an american citizen and if I have a passport... I answered i do not have a passport right now, but I have my ID and all my paperwork that confirms that I am an American citizen. Then right in that second he told me that they do not have any room available for us. Very sad his attitude because we already bought the flights to go and my kids were very exited.

I am going through a divorce and they said that I have to bring my husband. Then they said I can change to my sister but since she does not make over $100k they would not transfer it to her. I was told the reason is because the resort wants you to a condo through them. He did however say he would process a refund. Just beware...

BookVIP started calling me a few days after I booked my trip accusing me of booking a group vacation with other travelers. They named several names and accused me of collusing with these people to travel as a group. They continued calling, kept threatening to charge me an extra $150 a night, told me they had launched an investigation, and then they refused to let me cancel when I got sick of their harassment. These people really need to get a life. The trip was fine, but the people at BookVIP really suck at making a customer feel welcome. I felt like a criminal just for booking with them.

The site allows you to make a reservation (or add they call it a "booking"). After making your reservation, you are advised to call to confirm. Once you wait 30 min on the one they tell you it's okay and you'll be charged or they say no because you have too many people in your party or the room isn't available or the dates aren't available. This site does not reserve anything for you because although it gives you a RESERVATION ID after you've entered your credit card and personal info that it's not a reservation per the rep. "You're simply picking a date". Very frustrating to make a reservation but not a reservation. As contradicting as that sounds, that's what it is.

BookVIP is a legitmate company but what a HUGE hassle to book. Finding the date that we wanted at our desired property was impossible. Literally. They only offered us ONE date in the next YEAR that we could travel. We agreed to switch resorts and then they proceeded to tell us about the extra TAXES and FEES and RESORT FEES and GRATUITIES that we would have to pay. Yes, you can save money if you want to endure all of the details and you want to endure the timeshare pitch but it simply wasn't worth it for us..

I submitted an activation code which did not work. I followed their procedures if the code did not work. Those procedures did not work. I submitted 3 online requests with no response. I submitted an email to them which was returned to me as a non-working email. I am beyond frustrated.

The website is a scam. The advertising on their website is Fake information! Booked a resort in Cabo when I called bookvip to confirm the dates they asked for $600 more. Then when I arrived to check in I was told we were not qualified for the package. They are banking on the fact that travelers will book the resort for cheaper and when you arrive you aren't qualified so you have no choice but to pay double what the package they offered you is. We paid over 2000 more than the package we were promised. When we tried to get a refund they said nothing they coukd do. Be aware. What they advertise on their website is false advertising!

Bookvip.com is making false advertising. You cannot get those prices if you are travelling with your friends. The prices are available only one family. If they find out that you are travelling with your friends or other family members, they cancel your reservation even you make separate reservations. It is good only couples and groups. Be carefull, check all the terms and conditions which is hidden at the very bottom of their website.