Looking to sell back your textbooks for most cash or buy/rent new at best prices? Fast pay with FREE shipping for college textbooks buyback. Best deals for new textbooks.
The company has garnered a mixed reputation based on customer feedback. Positive aspects include prompt delivery, good product quality, and an efficient ordering process, which many customers appreciate. However, significant concerns arise regarding the handling of book conditions and return processes, with several customers alleging deceptive practices and poor customer support. Issues such as inadequate packaging and communication frustrations also surfaced. Overall, while many customers express satisfaction with their purchases, the company must address recurring complaints to enhance trust and customer experience.
This summary is generated by AI, based on text from customer reviews
We were given good instructions on how to mail our books. We received a check. It was a good experience. I will use this service again.
My new books are always downgraded. I requested the return of a book you would not accept - you refused to return it. I tell my book friends to use eCampus, Ziffit, or SellBackYourBook.
Call me at *******295 and I will provide the details
Please accept our apologies for any inconvenience caused. Our customer support team will investigate the matter and get back to you with the resolution. - BooksRun Team
This feels like the biggest scam, and I have yet to receive any money for my books. The whole reason I sold the books when I did was to help pay for Christmas gifts and here, I am knocking at the door to February 2024 and still have no check for the books I sent back in December. I will strongly urge my classmates and my coworkers to avoid you guys.
Please accept our apologies for any inconvenience caused. Our customer support team will investigate the matter and get back to you with the resolution. - BooksRun Team
So quick and easy! Booksrun makes it a simple process to sell your books and receive a quick payment!
Book as described and arrived well before the estimated delivery date.
I have been very happy with BooksRun!
The prices are reasonable. The books are in great condition!
I find BooksRun to be a great site for selling books to. Fair prices and quick payments!
In terms of price, light years better than most sellers! In great condition though used. Shipped fast, not much packaging waste. Will buy again!
BooksRun is my go to company to sell the books I no longer need. The sell back app is convenient and easy to use from my phone. I appreciate the feedback I get when my books are received and the timely payment.
Book arrived quickly and safely. Great price. Thanks
The book didn't arrive and BooksRun told me (after several time and some claims) that I have to deal with USPS on my own.
Finally I received the refund
Please accept our apologies for any inconvenience caused. Our customer support team will investigate the matter and get back to you with the resolution. - BooksRun Team
The book was delivered in condition as described and earlier than predicted.
THe service was good, and the book quality is good. I was able to replace a couple books I loaned out and never recovered.
I now have complete collections again. I will be able to re-read these series from the beginnings.
Books run is always affordable and quick! I also appreciate that they offer an additional percentage when re-selling books.
Since I found this company that buys books, they have been more than fair. Instead of rejecting books, that aren't perfect they adjust. As a seller, we do not want the book to be rejected or returned. Would recommend this company has a very excellent source.
Ordered book, shipped quickly! Book was in great shape…very pleased with my order.
Love the fact that I can rent the book, and purchase if need be. I will definitely use BooksRun again in near future...
Answer: Hi Isabel, payment is usually issued within the next few business days after processing if there are no issues with book condition. There are two payment options: check and PayPal.
Answer: Hi Isabel, payment is usually issued within the next few business days after processing if there are no issues with book condition. We provide a prepaid shipping label you can use when a buyback order is placed.
Answer: I got mine way early. It said I would receive it on July 9th but I got my book on July 5th! I am so pleased with my experience with Booksrun.
Answer: Hi, Daniel! Could you please provide me with your order number so I could update you on the status of payment? Looking forward to hearing from you soon:) Best regards, Arthur Customer Support Team
Answer: Dear Cindy, Please enter ISBNs in our search line on the main page to see the quotes for the books to proceed. Or, you may use our BooksRun app where the barcodes may be scanned properly, and thus, quotes will be identified. We do provide prepaid shipping labels for buyback orders. Please follow the instructions carefully to ship books to us for the payout. For more clarification, please do not hesitate to contact us promptly for assistance. We are always here for you. Warm regards, BooksRun Team
Answer: Dear Peyton, thank you for contacting us. It appears that FedEx made an attempt to deliver to us outside of our working days/working hours. The redelivery request is usually submitted for either the next day or the first business day, thus, we look forward to receiving your package. We apologize for the inconvenience caused and do hope for your understanding of the matter at hand. Best regards, Booksrun Team
Answer: Dear Taylor, for our buyback orders, we have two methods of payment: by check or via PayPal. Best regards, Booksrun Team
Please accept our apologies for any inconvenience caused. Our customer support team will investigate the matter and get back to you with the resolution. - BooksRun Team