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BooksRun Reviews Summary
The company has garnered a mixed reputation based on customer feedback. Positive aspects include prompt delivery, good product quality, and an efficient ordering process, which many customers appreciate. However, significant concerns arise regarding the handling of book conditions and return processes, with several customers alleging deceptive practices and poor customer support. Issues such as inadequate packaging and communication frustrations also surfaced. Overall, while many customers express satisfaction with their purchases, the company must address recurring complaints to enhance trust and customer experience.
This summary is generated by AI, based on text from customer reviews
We turned in 2 nursing books but only got paid for one!
BooksRun is by far the best buyback available, they always try to accommodate your needs and and always very fair and fast in their payments, highly recommended.
An incorrect book was delivered. It took several emails to correct.
Please accept our apologies for any inconvenience caused. Our customer support team will investigate the matter and get back to you with the resolution. - BooksRun Team
The book was as described and came without any issue. I'm totally happy with my ordering experience.
The process is pretty easy. The whole thing takes about 3 weeks. Usually they requote me a bit less than the original quote. Only once I definitely did not agree at all with what they decided they would pay me for a brand new book. You can refute and have them send you the book back, but idk if you have to pay for the return shipping or not. I'd say they are on par with all the other buy back companies, nothing special.
Please accept our apologies for any inconvenience caused. Our customer support team will investigate the matter and get back to you with the resolution. - BooksRun Team
Fast shipping, great condition. Will definitely make more purchases in the future. Thank you!
Shipping was fast; item was as described; and packaging protected the quality of the item.
I received the book in a timely manner and in good condition as advertised
Easy and efficient. Got my money quickly and pretty hassle free
Everything went smoothly, payment arrived quickly.
Easy to order, books arrived on time. Looking forward to ordering again, thank you!
I ordered an Optum E/M workbook to help explain what needs to be included in the ED coding. The book arrived within a few days and was in excellent condition.
The book arrived way earlier than expected. Very good.
Book arrived as described and on time. Thanks for the great service.
The books I ordered were in beautiful condition and arrived earlier than the expected date even though I ordered during the Christmas rush. Thank you!
My experience with BooksRun was excellent! The book was a good value, and shipped promptly.
Got a used fruit tree book. Perfect condition for half price. I will be back
The books are like new! Great deal and good for the planet!
I have tryed other apps to sell my books for college and this is the best service available.Great service and best buy back app.
Thank you for your amazing review! We are doing our best to keep our customers happy! - BooksRun Team
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Please accept our apologies for any inconvenience caused. Our customer support team will investigate the matter and get back to you with the resolution. - BooksRun Team