Looking to sell back your textbooks for most cash or buy/rent new at best prices? Fast pay with FREE shipping for college textbooks buyback. Best deals for new textbooks.
The company has garnered a mixed reputation based on customer feedback. Positive aspects include prompt delivery, good product quality, and an efficient ordering process, which many customers appreciate. However, significant concerns arise regarding the handling of book conditions and return processes, with several customers alleging deceptive practices and poor customer support. Issues such as inadequate packaging and communication frustrations also surfaced. Overall, while many customers express satisfaction with their purchases, the company must address recurring complaints to enhance trust and customer experience.
This summary is generated by AI, based on text from customer reviews
The transaction was very straightforward and easy. Customer service was nice and responsive. Book prices were good. The only reason I didn't give 5 stars is that a check was mailed more than a month before I received it? Not sure how it was sent but it took 34 days. Opt for the PayPal option.
I would have given a 5 star rating if not for the fact that BooksRun only support the bookshelf reader app. The website does not mention this nor does the website say that one can only download your purchase via the bookshelf reader (and one does not have the option to choose between epub and pdf). However, BooksRun does have an helpful, understanding, and effective customer support! Thank you Dalia!
Very satisfied with my purchase. Item as described, fast shipping.
The book was priced very reasonable. It arrived in a timely manner and in excellent condition. I look forward to purchasing other reasonably priced books from Books Run. The book selection is amazing.
In typical Alibris fashion, BooksRun ordering was simple, convenient and prompt. The delicately used copy arrived quickly and in good condition as advertised.
I sent the book no problem and got a check quickly. I only wish they bought more books. Out of several coffee table books, they only bought one. I wish they would at least be willing to recycle them.
It was great that I could find out ahead what I could get for books. And the payment process was relatively simple.
Very fast and easy process to sell my books. BooksRun also pays fast
Non è quanto avevo chiesto, avevo ordinato l'edizione italiana e mia arriva quella inglese
5 star for all categories helping my beginning of Catechism wonderful.
I must say my experience was great. It was easy to order my book. The book didn't take long to arrive. The return was easy as well.
Quick and easy check arrived on time, will use them again
I got a required textbook for less than half off on here! It was labeled as very good quality but it was damn near perfect! I am so happy and grateful, thank you!
I was skeptical at first when going through the entire process of sending over my old college textbooks. I wondered if they would ever make it to the warehouse but also if I'd ever get paid. Both happened very quickly and the instructions on how to get it packaged and sent to the place was very clear and easy.
I'd highly recommend this service to anyone who is looking to sell their textbooks back and get some cash back.
I got $30 less money back then expected and have sent messages with no response although all books were sent.
Please accept our apologies for any inconvenience caused. Our customer support team will investigate the matter and get back to you with the resolution. - BooksRun Team
Very fast service and great condition of the books. Will order again
Excellent service and hardcover book condition and value
Excellent transaction. I received the book quickly.
Book was received quickly in described condition. Very reasonably priced! Will shop here again!
Answer: Hi Isabel, payment is usually issued within the next few business days after processing if there are no issues with book condition. There are two payment options: check and PayPal.
Answer: Hi Isabel, payment is usually issued within the next few business days after processing if there are no issues with book condition. We provide a prepaid shipping label you can use when a buyback order is placed.
Answer: I got mine way early. It said I would receive it on July 9th but I got my book on July 5th! I am so pleased with my experience with Booksrun.
Answer: Hi, Daniel! Could you please provide me with your order number so I could update you on the status of payment? Looking forward to hearing from you soon:) Best regards, Arthur Customer Support Team
Answer: Dear Cindy, Please enter ISBNs in our search line on the main page to see the quotes for the books to proceed. Or, you may use our BooksRun app where the barcodes may be scanned properly, and thus, quotes will be identified. We do provide prepaid shipping labels for buyback orders. Please follow the instructions carefully to ship books to us for the payout. For more clarification, please do not hesitate to contact us promptly for assistance. We are always here for you. Warm regards, BooksRun Team
Answer: Dear Peyton, thank you for contacting us. It appears that FedEx made an attempt to deliver to us outside of our working days/working hours. The redelivery request is usually submitted for either the next day or the first business day, thus, we look forward to receiving your package. We apologize for the inconvenience caused and do hope for your understanding of the matter at hand. Best regards, Booksrun Team
Answer: Dear Taylor, for our buyback orders, we have two methods of payment: by check or via PayPal. Best regards, Booksrun Team
Please accept our apologies for any inconvenience caused. Our customer support team will investigate the matter and get back to you with the resolution. - BooksRun Team