They are woke, don't use them. When will companies learn that the majority doesn't like agendas pushed on us
Booking dot com booked a room that was already sold. Last time I deal with this operation. My wife is handicapped
I love using this site! It's so efficient. It makes booking accommodation such a pleasure! Well done.
Charged me 242 euros instead of advertised 225.00 booking. Com run by german conning scum do not use these thieves
Horrible experience 2-14-2020 and I still have not received my refund. Also denied the access to a supervisor.
Booking.com will charge you with hidden rates. Their customer service is horrible. Please avoid this business.
I purchased a flexible ticket with trip insurance and cannot switch my return flight by one day? Ridiculous
I booked a hotel in Tampa Florida, drove 10 hours to get there, no rooms available and they will not refund my money or honor it elsewhere.
Pretty clean and check in was quick. Housekeepers gave me extra towels when I already had some. Staff is on it thank you.
Dont use, advertise a discounted price with account but wont let you complete the reservation, very misleading
The website doesn't show any special features that can't be found on other websites, but still very reliable
False advertisement of free cancellation for hotel booking. Total scam and will never ever use it again
Worst experience when booking a holiday.
Rudest staff... Never ever book with this company. Disgraceful
Have tried to log one or two fair but ad verse. Reviews about bad hotels. However B, C then don't carry them!
Booked a flight but can't talk to anyone about changes. It has been so frustrating! I will not use them again.
Terrible customer service there is no manager or supervisor to help you even at request. Don't use booking.
Answer: In my case they took my payment information and paid the hotel where I was going to be staying. Only to find out that the hotel was out of business and I had to prove that it was charged to my account. They did not find me a replacement hotel to stay in for the same price. Nor did they care that I was left without a place to stay. So beware before you purchase.
Answer: Don't waste time with booking.com. They have horrible customer service and will make every attempt to cheat you. Simply report the problem to your credit card company to get your refund.
Answer: Run. Run away. This company and the company used to insure their bookings are scams.
Answer: I don't know why you're even using this site Stephanie. Their after sales is disgusting! Recommend travel Republic. Great prices and options
Answer: You pay a non refundable price on line. When you check into your hotel, it's billed to your Bookings.com reservation plus incidentals (local calls, parking fees, resort fees, dining, bar fees, Europe charges local or city tax, spa fees...) the hotel will ask for a card as a hold for these fees. Use bookings.com, find the hotel you wish to stay in (get all info and contact them directly via website and price match) the Marriott in Rome had a room for $80.00 less on the Marriott website than these, so called MONEY SAVING SITES.
Answer: It depends on the hotel some don't charge until you arrive at hotel more will charge your card straight away check your booking it should tell you there
Answer: Trevago is hooked into Booking.com don't make a mistake and let trevago send you to booking.com go to Hotel.com which is more professional. I had to go to American Express customer serviced to complain and they gave a dead line for explanation. They had no explanation for crappy service and had to repay me.
Answer: NOT BOOKING.CON
Answer: You will need to pay taxes in addition to the quoted price. Call the motel and they will tell you about the taxes. A few places still don't charge exttra taxes e.g. Harris Ranch in California.
Answer: You can't. That's the whole idea. You provide a service, and your customers get to give their review of your place and your services.
Booking.com has a rating of 1.2 stars from 4,236 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Booking.com most frequently mention customer service, credit card and free cancellation. Booking.com ranks 445th among Hotels sites.