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BoardwalkBuy

How would you rate BoardwalkBuy?
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South Carolina
1 review
1 helpful vote
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Ordered two headlamps. I finally received the merchandise and discovered that the lamps did not have batteries or recharger, as the units were advertised as rechargeable and use an uncommon rechargeable battery type. Contacted BoardwalkBuy and was told that the units did not include batteries or recharger and that that was explained on their website. It certainly wasn't explained in their Facebook ad, which is where I ordered from. How can they offer something as rechargeable when they don't supply those components? When one purchases something that is advertised as rechargeable it is implied that it comes as a complete package. This company is a scam and must be avoided

Michael Owen

Date of experience: April 26, 2017
Illinois
1 review
2 helpful votes
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ZERO STARS
December 22, 2016

I purchased a product on 12/01/2016; I hadn't received it by 12/09/2016 so I emailed the company. They responded saying I should expect it in 4-5 business days. It is now 12/22/2016 and I have yet to receive my order, and on top of that they have not responded to my last 3 emails I have sent to them. I keep getting automated responses, but no actual response letting me know when to expect my order, or tracking info, or anything. Thankfully I paid through PayPal, so I am hopeful PayPal will be reimbursing me. Will NOT order from them again! Beware!

Date of experience: December 22, 2016
New Jersey
1 review
0 helpful votes
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Rip off
January 10, 2017

Everyone is getting scammed please even if you didn't use pay pal call them let them know about boardwalk buy how they are scamming this will hurt them let the post master and the better business call the feds but call pay pal it will be a heavy blow to them

Date of experience: January 10, 2017
North Carolina
1 review
0 helpful votes
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Worst Customer Service
January 1, 2017

Placed a Christmas order in early December, funds withdrawn right away. Contacted them in mid December since I never received. Claimed it was on back order and would be shipped next week. On 12/19 emailed them to cancel the order since it was a Christmas gift and would not be here by Christmas. 12 days later, on 12/31 received a reply that they cannot cancel since the order is in "process". Never received an email after the odor was initially placed, that the items were on backorder. Never order from this place. What a scam.

Date of experience: January 1, 2017
Florida
2 reviews
4 helpful votes
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Well it took soooo long to come and didn't come special battery cord and charger. Which different web sites sells cheaper and with all parts. Almost 10 emails back and forth asking and finally telling me it doesn't come with battery or cord or charger. How useless is that. What am I gonna do with this? Where am I gonna get charger for this. It's scamming web sites. No I paid $25 for trash.

Date of experience: April 28, 2017
Kentucky
1 review
2 helpful votes
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I have still not received my order that was placed on April 8th! When I requested a refund they said my order was lost in transit! Was supposed to be here May 1st. Terrible company! I am reporting to BBB.

Date of experience: May 8, 2017
GB
1 review
0 helpful votes
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Terrible!
January 20, 2017

Ordered an adapter for an iPhone, after 3 weeks they were not replying to my emails so I requested a refund via PayPal. Within minutes of doing that I received an email saying I would have my order in a weeks time.
It came.
It's rubbish & doesn't work.

AVOID AVOID AVOID

Date of experience: January 20, 2017
New York
1 review
0 helpful votes
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Company is a scam!
January 11, 2017

I ordered 2 wireless Bluetooth speakers for Christmas presents and they were suppose to ship in 5-7 business days. On December 23rd I had not received them so I emailed them twice saying I wanted to cancel my order immediately, no response from them. The items arrived on Dec 24th! One worked and one didn't! Then I finally received an email from them on Jan 6th stating they had looked into it and my order had been delivered. I then responded back that one of the speakers doesn't work. It's now the 11th and I still haven't heard a thing! I did receive an email asking me to take survey! Bad mistake on their part, I gave them horrible ratings. I plan to notify PayPal, file a claim and try to recoup some of my money. I can't believe this company was on FB and that all of us were scammed! All around the same time too! Never again!

Date of experience: January 11, 2017
Utah
1 review
1 helpful vote
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Just as described.
June 7, 2017

I had no problems with this company. I ordered my daughter a swimsuit (which we couldn't find anywhere else, so we took a chance despite the negative reviews). It was only $20 so I wasn't expecting too much. But it arrived quickly and was of good quality. It looked just like the pictures. My daughter was happy with it and so was I. Give this company a chance.

Date of experience: June 6, 2017
Missouri
2 reviews
4 helpful votes
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If you get a defective item, kiss your money goodbuy! In fact I renamed this site in
My Favorites, Kissmoneygoodbye.com instead of Boardwalkbuy.com. I received a
Wifi repeater and it was dead right out of the package. From the day I got it in the mail, I tried to return it. I kept getting emails back requesting my order number. I sent the order number along with my request for return each time. Finally, I recieve a msg saying, We absolutely cannot return an item that's over thirty days old. What!? I've been tryhing to return the item for 30 days and you have stalled me each time and now won't accept it at all?
Unbelievable! What is happening to our country? Is there no honor and respect anymore?

Date of experience: August 13, 2018
West Virginia
2 reviews
3 helpful votes
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I ordered an item and never got it. Said it's delivered when I checked my track number but never received. When I contact them on Facebook message they gave me automatic message and never gave me an answer. So I harassed them over E-mails and message for over months they finally gave me my money back but it was very stressful and took me more than 4months to get it taking care off. NEVER AGAIN!

Date of experience: July 6, 2017
Washington
1 review
3 helpful votes
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HORRIBLE SCAM COMPANY
February 27, 2017

I bought a hair straightener brush from them, it was a complete piece of junk and didn't work. I returned it, and after 2 months asked where the refund was, and they said that if I didn't provide them the tracking number, they wouldn't refund my money. At that point, I didn't have the tracking number anymore, so I was out the money. I had to file a dispute with my credit card company and try to get my money back that way. When I fought it with Boardwalk Buy, they simply offered a 15% off coupon, which I did not want, obviously. They kept my money AND product. Total sccammers - chinese based company that doesn't give AF about customer service.

Date of experience: February 27, 2017
Canada
3 reviews
10 helpful votes
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After waiting for a month for an order to arrive after PAYING EXTRA for faster shipping I contacted their "customer service". I put that name in quotation marks because there was nothing helpful about it. I was told the package was being processed and should arrive soon. I waited another week and asked them to cancel the order. They couldn't do that because my items were in the process of being sent. I contacted them again after 6 weeks of waiting and was told that the product is no longer available and that I would receive a refund. Great! Why then, did the others who contacted me claim that my items were being processed? BAD EXPERIENCE ALL AROUND.

Date of experience: July 31, 2017
Canada
1 review
1 helpful vote
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I bought a WCar Gt300 Full 1080P Hd Dvr Dash Camera With Night Vision from BoardwalkBuy online site. I got a defective items. Right after that, I contact as soon as possible with there care support team to have a replacement then after the negotiation, I returned the items. 7 days later finally, I received the replacement with no defect and perfectly working at my MG. Thank for the immediate action! Best luck!

Date of experience: April 24, 2018
Oklahoma
1 review
0 helpful votes
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Eugene Lawson
November 1, 2017

Cannot get ride of this. Keeps piping up on messenger even though Ive blocked it! Im getting ready to complain on Facebook. Please stop sending me unwanted messages!

Date of experience: November 1, 2017
California
1 review
2 helpful votes
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Try to Cancel
June 19, 2017

When i finally told them to cancel the orders.
They informed me it was too late.
Called the credit card company and then refused their shipments 2 months later.
Will never use them for anything.

Date of experience: June 19, 2017
Canada
1 review
1 helpful vote
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I'm a regular buyer here and not leaving my experience would be non fair for them. Never had any problem, everything is very good quality! Thanks, no issues, and recommended!

Date of experience: May 7, 2018
New Jersey
1 review
1 helpful vote
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Stay Away
December 13, 2017

Most of your orders are coming from China. It will take more than a month to receive them. There's no customer service to address any problem other than sending an email. Stay away...

Date of experience: December 13, 2017
Wisconsin
1 review
1 helpful vote
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Terrible
December 30, 2017

Product takes centuries to arrive and is often the cheapest and most terrible quality. Will not be ordering anything from them again. Save your money, stay away

Date of experience: December 30, 2017
New York
2 reviews
14 helpful votes
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POWER WASHER SUCKS!
July 15, 2017

WAITING FOR MY MONEY BACK... THE POWER WASHER LEAKS ALL OVER, DOESN'T FIT PROPERLY ON ANY HOST I OWN, SPENT 5$ more FOR AN ADAPTER AND IT STILL DOESN'T WORK RIGHT!
THE COMPANY ARE A BUNCH OF CROOKS AND LIARS!
Do NOT BUY FROM THEM!

Date of experience: July 15, 2017

Overview

BoardwalkBuy has a rating of 1.6 stars from 332 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with BoardwalkBuy most frequently mention customer service, credit card and tracking number. BoardwalkBuy ranks 797th among Electronics sites.

service
15
value
15
shipping
14
returns
10
quality
13