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Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
Bluehost Reviews Summary
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
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My last conversation with Michael, escalated support, was great. He repaired the issue. My website it up and running again and fully functioning. It took 3 attempts, but once I was referred to Michael, it all went smoothly.
Your customer service is appalling. I started with BlueHost and with all the integrations I'm afraid to move to another host. But wow, the worst customer service I have EVER experienced.
Great hosting company! Good customer service, pricing is reasonable.
I am constantly receiving login errors when trying to log into my site to make changes. Navigation is NOT intuitive and difficult to manage. The user experience is sub par. I cannot event get email through Outlook as the security certificate for the bluehost site is constantly flagged as suspicious.
Login no longer works with your updates. Bluehost wibsite builder does not work every time you have an auto updates. This has been an on going issue.
I've had so many problem with this hosting company, find a different one. My site disappeared three times, the last time I couldn't get it back for a number if days, when it was finally restored (though not from backup) all the styling and features were messed up. Also anybody who tries to open a site hosted by Bluehost who has Avast antivirus gets blocked with a 'Blacklist URL'. They have a conflict with Avast apparently. Also it's pretty slow for the price you're paying.
I'm having problems with the file count, the support told me that upgrading the plan i would have more space of the file count and everything is same yet
My website has been down for over a month and I have contacted support at least 5 times and still no fix, unbelievable. https://touristonweekends.com/
I keep losing access to the email management console. It is not a password issue as I am logged into my hosting account it is something wrong the SSO
Yall have screwed me out of money and I'm trying to get a refund and you are making that a nearly impossible task.
Estoy completamente satisfecho y agradecido con el servicio que proporciona la plataforma Bluehost. Su estructura es fácil de usar lo cual es excelente y su soporte también es excelente. Muchas gracias
Long waiting time for support.
Limiting services that were advertised and sold under unlimited, so false advertising
The learning curve is steep and I just could not master it.
Trouble backing up website other than that all good!
New Cpanel layout isn't great. Too many steps to get to panel. Feels like I have less individual control over my hosting which is a distinct downgrade from when I started with Bluehost.
It's just so expensive. And you're always trying to sell more.
I'm planning to leave Bluehost and going to WPEngine because you are too expensive for the value that you offer. You're basically charging the same as WP Engine for a lesser product and your customer support has been anything but helpful recently. Lastly, the new UX and UI with login isn't ideal and I don't want to have to click through the e-commerce sale page every time just to login.
I miss the Bluehost that I once knew.
The main menu is not to easy to understand. The advertisement invasive.
Yesterday my website went down. The server stopped working for almost half an hour. It is not the first time it happens.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members