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Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
Bluehost Reviews Summary
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
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Your support team cannot update my email without bugging me 10 times to confirm via email and even when I confirmed they keep asking again and again. Also the website is not easy to create here. It might have been easier to make it using html and css instead of putting so much money here.
Bluehost/WordPress offers a lot, but is extremely difficult and confusing for the average non-tech person to navigate.
This new interface is awful and difficult to navigate. Bring back the old panel.
It's been horrible - your representatives have been unable to connect my domain to my website and I am now removing it from your platform after over 2 months of inactivity. Thanks a lot!
So far its been good had an issues one time. It was user error but they worked with me for ever to figure it out any ways.
I've asked for the SSL on my site to be installed on numerous occasions and it hasn't been. The operative, does something but doesn't see it through to make sure the problem is resolved. I need your agents to own the problem until it is solved. I've been asked to start another chat in an hour when a scan is finished, but really I would expect your representative to keep an eye on this and contact me rather than ask me to manage the resolution from my end. It feels like I am going round in circles
It's a bit confusing to navigate sometimes. Sometimes the home page only shows domains and not websites, hosting, etc.
Every time I log in to my account I'm constantly prompted to purchase domain security. I have paid for my account and I DO NOT want to be constantly asked to pay yet more every time I log in. I have tried to contact support about this...it went away for a few days and then came right back. It's annoying and has made me NOT want to renew my service with Bluehost.
My business website has been down all day and the extent of assistance from Bluehost was that I was told to verify my license for a plugin. I am a business owner and not a web developer. When I asked what if my site being down had cost my company tens of thousands of dollars in potential sales I was told Bluehost is not responsible for third party plugins. My site has been the same for several years and has not changed or been modified at all.
I have a problem with renewal that has not been resolved. I wish to transfer my two domain names to another provider
Generally pretty easy to use andf helpful when I have issues.
Support is very bad, always disconnected and not solving the problem. I contacted more than 11 agent and not body do anything
I enjoy it. I get a bit confused by many of the product options available, need to spend more time exploring them.
Still cannot link my account to a separate google account
I have had my account for years and yet I get poor service, my account is not set up correctly and my website load extremely slow.
I enjoy every bit of blue host services. All thanks to them for the wonderful services
YOu never get back with messages. You always have to talk to a bot.
My chat a few hours ago resulted in a promise to fix our website. It still isn't fixed.
They get you with lower price starting options but pricing for renewals is significantly higher than industry norms.
Logging in is also a complete pain... Changes every few months and I feel like I spend 10 minutes learning a new system, resetting passwords, and trying to jump through hoops to get in.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members