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Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
Bluehost Reviews Summary
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
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My website continues to crash, down too many days without explanation, getting it back online is great but why is it still crashing ~ it's a baby website with less than 500 visitors and no fancy bells, just what is provided in templates offered. The security and service provided for the price is severely lacking.
I don't like a big, bold "upgrade" button with a tiny little link underneath that says "no thanks, continue to account management".
I've been with Bluehost now for almost 20 years. I'm not real fond of all the changes. I liked simple C-Panel and using FTP. Email at one time was easy, now any email coming from the Bluehost servers seems to be sent to spam on other servers, I'm not sure why and there is not a good, one button fix for it.
Rude on the phone...always feel like we are bothering you. Confusing email messages that urge action concerning domain, only to find out it is a "money grab" for other services.
You have too many confusing ads on your site. Looks like I owe money for something that I have never ordered.
Nothing on this website ever wants to load except for the payment screen and the survey.
It's a real comfort to know if I have a problem or issue you can reach out to a real person and solve it. My old hosting service you had to submit a ticket and wait and wait and 1/2 the time didn't get to the issue at hand. If I need help here, it's just a phone call away and 2 times so far, the issues are solve immediately!
Regularly having a nightmare logging into my accounts.
Hard to find information on keeping website secure
Decent hosting if nothing goes wrong, but help desk is slow and ineffective when problems arise
We had a downtime on our emails and the resolution took very long. Also all the emails could not be retrieved.
Took me over 2 weeks just to sort out a login issue
Anytime I have glitch or issue or something my non techy brain cant do, support is always there and helps enormously. Cant praise you guys enough.
Everything has been fairly straightforward, but I have been frustrated by the limited access to the DNS settings due to having purchase my domain on another site.
My sites keep disappearing. I have contacted Bluehost several times from the chat menu and they never solve any issues. They just send me surveys.
There is always something wrong and phone support is not available. I'm very displeased with your service. I would definately NOT recommend it to anyone, ever.
Services too ex[ensive and poor and prohibitly expensive communication channels with international clients
My website regularly has issues and shuts down. I send people to it and they often come back saying it doesn't work. It's so frustrating.
It's kinda hard to figure out everything when your new at all of this. Wish there was a guide..
The new interface is absolutely horrible. You removed several easy to access features that now require you to reach out to support to answer. Whoever designed this new interface is a total idiot
Just trying to understand pricing. Gone up considerably.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members