Bloomex AU

Scammer! Rip off. Delivered flowers 4 days late. Sent dead flowers. Ignore emails when I complained. Asked for refund and they would only give me a credit. Used the credit after they promised to look after me and redeem themselves. Sent another two dead sad tiny bunches instead!
Great business model here…. Rip you off, stress you out and take your money and run.
You would be better off with fresh petrol station flowers than giving this scam company your well warmth money.

Literally the worst company I've ever dealt with. Sent our flowers 6 days late and our card was printed on the back of an old sale leaflet. It was embarrassing and all we got offered was a maximum $12.50 refund. These guys are a joke.

Great help! Bryant was about to update my order with no issues After I put in the wrong shipping and delivery date. Will definitely shop back again thanks to this amazing customer service! Thank you again

I love this store because the flowers are beautifully decorated, always fresh. And often promotions are held, so that the bouquet can be bought profitably. Flower delivery at exactly the appointed time.

It now become annoying to know that until this time at 14:50 (+0800GMT Singapore) my recipient has received my above subject order.

The situation prompted me reading reviews relating to your delivery performances in Melbourne area and writing a review of my own.

It is becoming a disappointment knowing my Valentine's gift haven't reached or scared of thinking may not reach my family in Melbourne today. Or worst, won't reach at all.

I was trying to contact them from Singapore but to no avail. Further i also recipient to contact them as well but faced with similar fate.

Anyways, at last it reached at 20:00 (+1100GMT) which made me changed my review.

So my flowers were delivered however as I didnt purchse a card my message was not included so the recipient had no idea who the flowers were from. This was not explained ANYWHERE on the website I rang and emailed with no assistance frnm the company. Buy your flowers from another florist,

Flowers were lovely, but 4 days late!
Fortunately not for a funeral but very poor customer service.

I placed an order and was pleased with the prompt service and the recipient was very happy with the flowers. It was only when I got my credit card statement that I discovered that if you order from outside Australia the prices quoted are uplifted by over 25% as they bill you in US$. I l now see this is covered in the small print but there's no doubt most customers will be conned like I was!

I used this company twice, the first time they delivered the flowers late so they gave me a $20 voucher. I bought again and asked for delivery to be the day before my mums birthday just in case they delivered late again. I contacted them online waited over 10 minutes while they checked the status. Rang them and was told it would be delivered Monday which is 4 days later. My $#*! they are Australia's official florist. Would never use this company again, just wish I had checked the reviews first.

Very disappointed with the end product. Flowers looked days old, not fresh. Overall, not using Bloomex again. Not worth the money. I felt embarrassed sending these to my mum in hospital.

So excited to send my daughter her first Mother's Day flowers. She gave birth at 24 weeks, remains in Ronald McDonald House at Canberra Hospital. My granddaughter in the NICU. My message was important and special. No flowers arrived. Refund " processing" my payment was taken immediately.

Delivery was going to be delayed by one day, on the second day, delivery did not occur, called 6 times on the third day, told its onboard for delivery at 11am, not delivered, told it is onboard for deliver at 3pm, not delivered, rang at 4 and they said, oh it was delivered yesterday, it was not, oh we need to conducted an investigations. Do NOT use this company. Shame on you and your $#*! show.

Terrible business. Do not trust at all. There is so much negative reviews on this company I wish I had of looked before hand instead of trusting Bloomex. Do not buy off unless you wish to pay for disappointment

I placed an order 2 days before the desired date of delivery for a birthday occasion. The order never turned up. I did not receive any communication of delays or if the order was in transit or not.
Their communication is very poor and immature.

In my Opinion, they are a very small-scale business with absolutely poor leadership with no sense of customer service mindset and would not serve you for your benefit.

If you are looking for delivery on a particular date for an occasion because you have sentiments attached to a person please do not rely on them. They are incompetent to cater to your needs and provide the services and even more when it comes to resolving the situation.

Several orders later, I am never disappointed. Every single order arrived on time, safely packaged and stunningly beautiful. With an amazing variety to pick from, Bloomex has become my go to for reliably gorgeous flowers.