How easy is it to get a hold of customer service at Bloomex.com.au?

Question

How easy is it to get a hold of customer service at Bloomex.com.au?

asked by George M. on 5/21/19

7 Answers

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TERESA C. on 12/20/20 · Answer 1 · 2020-12-20T04:52Z

TERESA C.

on 12/20/20

Impossible, tried email, live chat and phone can't contact them.

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Carolyn T. on 11/6/20 · Answer 2 · 2020-11-06T12:52Z

Carolyn T.

on 11/6/20

Their telephone lines are so bad you can't understand a word they say. They constantly interrupt you and are of no assistance at all. I suspect they are located in an offshore call centre.

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Paul B. on 10/10/20 · Answer 3 · 2020-10-10T03:28Z

Paul B.

on 10/10/20

They make it as difficult as possible if one has a complaint

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Megan P. on 9/16/20 · Answer 4 · 2020-09-16T04:32Z

Megan P.

on 9/16/20

No reply to emails, sent four of them
Called as well to be hung up on

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Bec B. on 5/7/20 · Answer 5 · 2020-05-07T03:13Z

Bec B.

on 5/7/20

Impossible
All responses automated
Phone is only for new orders or redirected to site

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Debbie C. on 5/2/20 · Answer 6 · 2020-05-02T07:50Z

Debbie C.

on 5/2/20

Don't hold your breath... the so-called 24 hour chat is a robot. When it says it'll connect you to an operator, expect to wait. And wait. And wait some more.

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Jasna N. on 5/21/19 · Answer 7 · 2019-05-21T04:45Z

Jasna N.

on 5/21/19

You can get hold of customer service, just don't expect a response that makes any sense

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