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Block Of GearReviews 844

3.3
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Block Of Gear Reviews Summary

Block Of Gear has a rating of 3.3 stars from 844 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Block Of Gear most frequently mention king size, long time and light weight. Block Of Gear ranks 1st among Bedding sites.

service
373
value
378
shipping
383
returns
174
quality
376
New York
1 review
0 helpful votes
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DO NOT PURCHASE!
December 28, 2020

I purchased 3 of these cheap, unseemly, poorly made and misrepresented by the picture on their site. One of the Daughter blankets, ordered the size above the throw, not only was it TINY, but the screen printing in some of the blocks around the edge was so crooked and off centered, you couldn't see the last word on several lines. The other Daughter one was supposed to have a black or maybe navy blue background, couldn't tell on website and it didn't say, was NOT anywhere close to being dark. It was more of a cross of a medium shade of blue with a light purple in it. If you touched the so called fabric, and moved your hand to feel it, all you could see was white! It looked like a child sprayed the tips of the fleece.
Another waste of money.
Last but unfortunately not least, the Dad one I got for my daughter because she lost her father and the words on the blanket on the website touched me. Not only were the words not the same, they were off set and it was NOT a russet brown but looked like cheap mustard. I was under the impression that these items were made in the USA but again not true. After never receiving a confirmation email that reiterated my order was indeed being HANDMADE, I finally got an email saying they were on there way. After waiting and waiting and waiting, I finally tracked the number and it said they had been delivered 4 days earlier. Imagine my surprise when I called the post office, because the company also said I needed to check with everyone in the neighborhood, and the post master looked up the number and she told me the package was sent from China and was on the truck and would be at my house in less than 15 minutes. If you want to insult someone you care about then by all means buy from this company.

Date of experience: December 28, 2020
Ben H. Block Of Gear Rep
over a year old

Dear Mary, We’re sorry your experience didn’t match your expectations. We are working hard with our factory and carriers to reduce shipping delays and improve our processing plan day by day. We will review the case and make it up to you via support@blockofgear.com. We would love to make things right if you give us another chance.

Illinois
1 review
0 helpful votes
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Gift for out of town friend
December 29, 2020

We purchased this as a gift for a friend that lived in another state. It was delivered in a timely manner and our friend really liked it. My wife saw this line and wanted to order it for her long distance friend. So as of this time no complaints on our purchase.

Date of experience: December 28, 2020
Ben H. Block Of Gear Rep
over a year old

Dear Ronald, thanks alot for your wonderful review. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. It’s so great that you love it. Please provide us with your email address or order number via support@blockofgear.com or this Inbox here so we can send you the discount coupon.

Australia
1 review
0 helpful votes
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Dragonfly bedspread
December 28, 2020

I am in Australia and was very happy with the whole experience re my order. I am very happy with my dragonfly bedspread & 2 pillow cases. The delivery time was shorter than expected and even though I didn't see many very positive reviews, I took the chance. I am very happy that I did take the chance and I would definitely order through Block of Gear again.

Date of experience: December 28, 2020
Ben H. Block Of Gear Rep
over a year old

Dear Lyn, thanks alot for your wonderful review. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. It’s so great that you love it. Please provide us with your email address or order number via support@blockofgear.com or this Inbox here so we can send you the discount coupon.

New York
2 reviews
0 helpful votes
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Blanket is great! Had to ask where it was after I received email it was shipped. Slow to get back to me, but blanket eventually arrived.

Date of experience: December 27, 2020
Ben H. Block Of Gear Rep
over a year old

Dear Richard, thanks alot for your wonderful review. We are working hard with our factory and carriers to reduce shipping delays. It’s so great that you love it. Please provide us with your email address or order number via support@blockofgear.com or this Inbox here so we can send you the discount coupon.

Nebraska
1 review
0 helpful votes
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Quilt Purchase
December 28, 2020

Ordering was easy and simple. They did a good job informing me of progress of shipment, but the one complaint I have is that they gave me a tracking number but no name of carrier. When I plugged the tracking number in, the response was No such number exists. After waiting the suggested days, the package did arrive close to the proposed delivery date. It was packaged well and quality was as advertised.

Date of experience: December 27, 2020
Ben H. Block Of Gear Rep
over a year old

Dear Richard, thanks so much for sharing your feedback. We’re sorry your experience didn’t match your expectations. We are working hard with our factory and carriers to reduce shipping delays. Please provide us with your email address or order number at the Inbox here. We would love to make things right if you give us another chance.

Wisconsin
1 review
0 helpful votes
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No product yet
December 27, 2020

I have placed three orders and have yet to receive any. The first was placed back in November. The last was just before Christmas. Thank you

Date of experience: December 27, 2020
Ben H. Block Of Gear Rep
over a year old

Hi Tammy, We’re sorry your experience didn’t match your expectations. We are working hard with our factory and carriers to reduce shipping delays and improve our processing plan day by day. We will review the case and make it up to you via support@blockofgear.com. We would love to make things right if you give us another chance.

West Virginia
1 review
0 helpful votes
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Dirt bike quilt
December 27, 2020

I purchased this quilt on November 18 2020.
This was supposed to be a Christmas gift for my young son. Well today is December 27 2020. I never recieved the item i purchased. I have contested the charge on my credit card. Horrible experience. My son was sad on Christmas. This was something he really wanted. Just to let you know these are shipped from overseas from China. I did know that before purchasing it. I will never purchase from them again. I would give NO stars!

Date of experience: December 27, 2020
Ben H. Block Of Gear Rep
over a year old

Dear Heather, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. We are working hard with our factory and carriers to reduce shipping delays. Please provide us with your order number here in Inbox. We would love to make things right if you give us another chance.

Illinois
1 review
0 helpful votes
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Poor quality with no response from email sent
December 27, 2020

Several areas have no print... large white circles through every piece... bought as a Christmas gift for my husband so upset. I want my money back
*******@gmail.com

+2
Date of experience: December 27, 2020
Ben H. Block Of Gear Rep
over a year old

Dear Pam, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. We are working hard with our factory and carriers to reduce shipping delays and improve our processing plan day by day. Please provide us with your email address or order number via support@blockofgear.com. We would love to make things right if you give us another chance.

Alaska
1 review
0 helpful votes
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My daughter never received hers and I never received mine. Shes in Montana I'm in Alaska. Nobody responds to my emails

Date of experience: December 27, 2020
Ben H. Block Of Gear Rep
over a year old

Dear Ben, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. We are working hard with our factory and carriers to reduce shipping delays. Please provide us with your order number here in Inbox. We would love to make things right if you give us another chance.

New York
1 review
0 helpful votes
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Christmas
December 27, 2020

At first I was concerned that I wouldn't get my gifts in time for Christmas, but they arrived and everyone liked them very much so thank you.

Date of experience: December 27, 2020
Ben H. Block Of Gear Rep
over a year old

Dear Gayla, thanks alot for your wonderful review. We are working hard with our factory and carriers to reduce shipping delays. It’s so great that you love it. Please provide us with your email address or order number via support@blockofgear.com or this Inbox here so we can send you the discount coupon.

Washington
1 review
0 helpful votes
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The whiccan blanket print was very blurry, sloppy stitching and grossly overpriced. And you can't return it once you open the package, according to your own rules on returning it. How can you inspect it without opening it up? I will never buy from your company again and I tell everyone I know not to buy your substandard products.

Date of experience: December 27, 2020
Ben H. Block Of Gear Rep
over a year old

Dear Susan, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. We are working hard with our factory and carriers to reduce shipping delays and improve our processing plan day by day. Please provide us with your email address or order number via support@blockofgear.com. We would love to make things right if you give us another chance.

Virginia
1 review
0 helpful votes
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Just ok
December 27, 2020

First any company that uses USPS for shipping as opposed to fedex or Ups really could careless if customers receive items in a timely manner. Was slow but did receive before Christmas only because ordered awhile back. Ordered King size comforter set with I thought king size pillow covers, nope comforter is fine but pillow cases aren't close. They might fit a queen size pillow but when laid on top of our king size pillows weren't close so still laying in the corner. More of a novelty item for us for our Golden Retriever to lie on his golden retriever comforter and was cheap so wasn't expecting much anyway.

Date of experience: December 27, 2020
Ben H. Block Of Gear Rep
over a year old

Dear Kevin, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. We are working hard with our factory to reduce mistakes on quality checks and improve our processing plan day by day. Please provide us with your email address or order number in the Inbox here. We would love to make things right if you give us another chance.

Georgia
1 review
0 helpful votes
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Christmas Gift
December 27, 2020

Got this gift for my oldest grandson and basketball lover, it was awesome and he loved it. Plan to order more.

Date of experience: December 26, 2020
Ben H. Block Of Gear Rep
over a year old

Dear Bridget, thanks alot for your wonderful review. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. It’s so great that you love it. Please provide us with your email address or order number via support@blockofgear.com or this Inbox here so we can send you the discount coupon.

Washington
1 review
0 helpful votes
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Took almost 2 months to arrive. Customer service is slow and the English is terrible. Product quality is bad. Thin cheep material. DISAPOINTED

Date of experience: December 26, 2020
Ben H. Block Of Gear Rep
over a year old

Dear Christine, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. We are working hard with our factory and carriers to reduce shipping delays and improve our processing plan day by day. Please provide us with your email address or order number via support@blockofgear.com. We would love to make things right if you give us another chance.

Texas
1 review
0 helpful votes
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The Christmas bedspread is cute and pretty fair quality. It took about a month or more to get it so I barely got it here before Christmas. Give them plenty of time for shipping because it must be coming from China.

Date of experience: December 26, 2020
Ben H. Block Of Gear Rep
over a year old

Dear Darla, thanks so much for sharing your feedback. We’re sorry your experience didn’t match your expectations. We are working hard with our factory and carriers to reduce shipping delays. Please provide us with your email address or order number at the Inbox here. We would love to make things right if you give us another chance.

Georgia
1 review
0 helpful votes
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Not good customer service
December 26, 2020

They spelled my children names incorrect on the blankets and that was very upsetting i would not buuy from them again. I tried to get another blanket replacing the incorrect one but I have yet to hear back.

Date of experience: December 26, 2020
Ben H. Block Of Gear Rep
over a year old

Dear Renee, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. We are working hard with our factory to reduce mistakes on quality checks and improve our processing plan day by day. Please provide us with your email address or order number in the Inbox here. We would love to make things right if you give us another chance.

Kansas
1 review
0 helpful votes
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Recieved wrong blanket
December 25, 2020

Not happy at all. Ordered deer blanket for my gorgeous wife. Recieved a daughter blanket for a black person.

Date of experience: December 25, 2020
Indiana
1 review
0 helpful votes
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Gift of giving
December 25, 2020

I bought 3 of these quilts for my kids as Christmas presents and they loved them! Quality of the artwork is astounding! Fabric seems like it would be warm but isn't overly heavy. Will be buying again in the future.

Date of experience: December 25, 2020
Ben H. Block Of Gear Rep
over a year old

Dear Amanda, thanks alot for your wonderful review. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. It’s so great that you love it. Please provide us with your email address or order number via support@blockofgear.com or this Inbox here so we can send you the discount coupon.

Texas
1 review
0 helpful votes
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Have not got it
December 24, 2020

Have not got it find out were it is thank you please let me know but all I have to say have not got it

Date of experience: December 24, 2020
Ben H. Block Of Gear Rep
over a year old

Dear Nora, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. We are working hard with our factory and carriers to reduce shipping delays. Please provide us with your order number here in Inbox. We would love to make things right if you give us another chance.

North Dakota
1 review
0 helpful votes
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Disappointing
December 23, 2020

So very disappointed in the quilt. Looked so much better on picture. Looks wore and looked like a picture that it was handquilted. Very very disappointed. Company not easy to work with so probably will have to keep it.

Date of experience: December 23, 2020
Ben H. Block Of Gear Rep
over a year old

Dear Mary, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. We are working hard with our factory to reduce mistakes on quality checks and improve our processing plan day by day. Please provide us with your email address or order number in Inbox here or via support@blockofgear.com We would love to make things right if you give us another chance.