Block Of Gear Questions & Answers

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Here’s what consumers have asked with answers from Block Of Gear staff and previous consumers.

41 questions answered
15% answered in 1 day
Question:

Is block of gear a scam or a legit company?

Answer:

Absolutely Legit. Love this company have made multiple purchases with no issues.

By LaVonne R.
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Question:

Are these quilts or blankets? also, are they made in china?

Answer:

They a thin quilts with amazing color and pictures.

By Brook P.
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Question:

How long does shipping take

Answer:

Depends if you get your product. I never received mine. And I've seen other reviews that say it took months for them to receive it.

By Christa C.
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Question:

Hor long is going to take?

Answer:

Hi Jeannette, thanks for your question. All orders are processed within 5 - 7 business days. It takes 1 - 3 days to ship your order to our warehouse, put your name and address on it and ship out. You will receive your order from 7 – 12 business days (depends on the destination) from the date that it is shipped out, not the date when the order is placed. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email.

By Ben H.,
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Question:

How long do it take for the company to ship the product to the customer?

Answer:

Dear Samantha, Thank you so much for your interest in our product. We would like to inform you that all orders are processed within 8-12 business days. You will receive your order anywhere from 10-15 business days from the date that it is shipped out, not the date the order is placed. Please make sure that you provide a correct shipping address when you place your order. For more information, please visit our store at https://blockofgear.com Thanks and Regards,

By Ben H.,
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Question:

Answer:

China. Says Texas on the website but when I disputed with PayPal the seller is from China.

By Julie C.
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Question:

Answer:

Hi, We are very sorry for any inconvenience caused. May we know your order number or email address, so we can check your case please?

By Ben H.,
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Question:

Cant get any response from them payed for quilt . sdsmith517@gmail.com please help

Answer:

Be patient, similar item that I ordered (not sure if it was this same company) took almost 2 months to arrive, but it did come. That was at the beginning of covid19 pandemic, and mail was a little slow. Its still a bit slow, but these quilt/blankets are well worth the wait.

By Patricia R.
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Question:

Are all of your quilts made in china?

Answer:

Quilts are made in USA as far as I kn Ow... cheers Chookette (EILEEN FOALE)

By Eileen F.
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Question:

Received an email that i should have received my order by now, no such luck. nothing has arrived.

Answer:

Hi Yvonne and Karla, We are very sorry for any inconvenience caused. May we know your order number or email address, so we can check the status for you, please?

By Ben H.,
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Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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