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Block Of GearReviews 844

3.3
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Block Of Gear Reviews Summary

Block Of Gear has a rating of 3.3 stars from 844 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Block Of Gear most frequently mention king size, long time and light weight. Block Of Gear ranks 1st among Bedding sites.

service
373
value
378
shipping
383
returns
174
quality
376
Texas
1 review
0 helpful votes
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Customer Service
January 19, 2021

I accidentally put the wrong number in my address and realized it as soon as I ordered. Even though it was not the company's error, they helped me. When it didn't ship again, again they helped. My husband loves his quilt.

Date of experience: January 17, 2021
Ben H. Block Of Gear Rep
over a year old

Dear Michelle, thanks alot for your wonderful review. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Please provide us with your email address or order number via Inbox here so we can send you the discount coupon.

Australia
1 review
0 helpful votes
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Took ages to make a decision as I wanted the perfect quilt. The quilt took weeks to be delivered and when it arrived I couldn't have been more disappointed. The quality is very poor and it just looks tacky. Complained to Block of Gear and they keep emailing saying they'll get back to me but then nothing. They clearly don't care about customer satisfaction.

Date of experience: January 17, 2021
Ben H. Block Of Gear Rep
over a year old

Hi Lea, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. We are working hard with our factory to reduce mistakes on quality checks and improve our processing plan day by day. Please provide us with your email address or order number in Inbox here. We would love to make things right if you give us another chance.

Pennsylvania
1 review
0 helpful votes
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Daughter's blanket...
January 17, 2021

Beautiful! She doesn't even want to use. She wants it hung on her wall. I bought another for my other daughter who's away. The gift will be waiting for her when she returns home.

Date of experience: January 17, 2021
Ben H. Block Of Gear Rep
over a year old

Hi Cici, thanks alot for your wonderful review. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. It’s so great that you love it. Please provide us with your email address or order number via Inbox here so we can send you the discount coupon.

Singapore
2 reviews
0 helpful votes
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Celtic Quilt
January 17, 2021

We love our new quilt we bought. It is the Celtic Tree of Life. It's makes our bed very cozy and warm.

Date of experience: January 17, 2021
Ben H. Block Of Gear Rep
over a year old

Hi Autumn, thanks alot for your wonderful review. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. It’s so great that you love it. Please provide us with your email address or order number via Inbox here so we can send you the discount coupon.

Pennsylvania
1 review
0 helpful votes
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Queen sized blanket
January 17, 2021

Very good experience. I was worried because i am a procrastinator, that i wouldnt bet my oder on time. I was pleasantly surprised to receive my gift in the time they told me. And everything was the proper size. Very happy with my choice to buy through this company

Date of experience: January 17, 2021
Ben H. Block Of Gear Rep
over a year old

Hi Tom, thanks a lot for your wonderful review. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. It’s so great that you love it. Please provide us with your email address or order number via Inbox here so we can send you the discount coupon.

Pennsylvania
1 review
0 helpful votes
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Quilts
January 17, 2021

Everyone has loved their quilts. They were all purchased with their likes or personalities I have bought four and plan to purchase even more for my family. I have 6 children, 17 grandchildren and five great grandchildren. They make great keepsakes!

Date of experience: January 16, 2021
Ben H. Block Of Gear Rep
over a year old

Hi Brenda, thanks alot for your wonderful review. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. It’s so great that you love it. Please provide us with your email address or order number via Inbox here so we can send you the discount coupon.

Virginia
1 review
0 helpful votes
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Product not represented as pictured!
January 16, 2021

Poor quality, seems all over the throw. Not a comforter. It is a packaging blanket. We both two for $89.95 each for Christmas for my two boys. The advertisement picture is very misleading. Company will not let items to be returned for a refund.

Date of experience: January 16, 2021
Ben H. Block Of Gear Rep
over a year old

Dear Gary, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. We are working hard with our factory to reduce mistakes on quality checks and improve our processing plan day by day. Please provide us with your email address or order number in Inbox here. We would love to make things right if you give us another chance.

Georgia
1 review
0 helpful votes
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Love Block of gear
January 17, 2021

I have ordered several three piece quilt sets for my sisters and myself very good quality will be ordering more in future highly recommended

Date of experience: January 16, 2021
Ben H. Block Of Gear Rep
over a year old

Hi Phyllis, It was a pleasure serving you. We really appreciate you taking the time to share your feedback and being so open with us. I'm glad you felt happy. We hope to give you better service in the future.

Pennsylvania
1 review
0 helpful votes
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Quilt is beautiful but I will probably not order from this company due to how long it took to receive the quilt and also not responding in a timely matter to my many emails. Block Of Gear needs to but a telephone number on their website to contact them when there is a problem. It's a shame this company does not have good customer service as their product is good.

Date of experience: January 16, 2021
Ben H. Block Of Gear Rep
over a year old

Hi Linda, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. Please provide us with your email address or order number in Inbox here. We would love to make things right if you give us another chance.

California
1 review
0 helpful votes
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Beautiful quilt
January 17, 2021

It was a gift for my son who has a boxer loves it. Lists facts, history and information about boxers. I love it too. Seller very communicative and was willing to send another one as the first one had two words misspelled. Would recommend Block of Gear for their professionalism and courtesy as well. They aim to please their customers.

Date of experience: January 16, 2021
Ben H. Block Of Gear Rep
over a year old

Hi Hetty, thanks for your feedback. We apologize for the late update on your replacement of Order BOGW148964. It took few days caused we have fixed the design and reproduced items to ship to you soon. We will update the order status to you via email. Thanks and Apologies,

Tennessee
1 review
0 helpful votes
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Beautiful!
January 17, 2021

I ordered a blanket personalized for my son and one for my daughter in law. They are so beautiful and so soft and cuddly. They love them to snuggle up on the couch and watch tv! Very good quality.

Date of experience: January 16, 2021
Ben H. Block Of Gear Rep
over a year old

Hi Myra, It was a pleasure serving you. We really appreciate you taking the time to share your feedback and being so open with us. I'm glad you felt happy. We hope to give you better service in the future.

New Jersey
1 review
0 helpful votes
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Blankets
January 16, 2021

I ordered a blanket for family member and paid extra money to have it for Xmas and I have not received it yet

Date of experience: January 16, 2021
Ben H. Block Of Gear Rep
over a year old

Dear Lisa, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. Please provide us with your email address or order number via Inbox here. We would love to make things right if you give us another chance.

Texas
4 reviews
1 helpful vote
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I love my spread. I went to buy curtains to match. This spread allows us to enjoy our bedroom with comfort.

Date of experience: January 16, 2021
Ben H. Block Of Gear Rep
over a year old

Hi Tricia, thanks alot for your wonderful review. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. It’s so great that you love it. Please provide us with your email address or order number via Inbox here so we can send you the discount coupon.

Virginia
1 review
0 helpful votes
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White stitching all over a brown horse. Nothing like the advertised pictures. Extremely thin. Too small bought a twin does not come close to fitting a twin size bed. Paid $89 contacted them several times sent them pics they offered to refund 15%? Will not refun my money POS company

Date of experience: January 16, 2021
Ben H. Block Of Gear Rep
over a year old

Hi Christina, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. We are working hard with our factory to reduce mistakes on quality checks and improve our processing plan day by day. Please provide us with your email address or order number in Inbox here. We would love to make things right if you give us another chance.

Illinois
1 review
0 helpful votes
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Amazing
January 17, 2021

Bought for my wife as a present and she loved it the quality is great to i would definitely buy again in the future

Date of experience: January 16, 2021
Ben H. Block Of Gear Rep
over a year old

Hi Andrew, It was a pleasure serving you. We really appreciate you taking the time to share your feedback and being so open with us. I'm glad you felt happy. We hope to give you better service in the future.

Ohio
1 review
0 helpful votes
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I ordered the Vietnam quilt on Dec. 4. I paid an extra $20 for fast shipping. Way after Christmas I received the wrong one, and guess where it was shipped from? CHINA. Yes they say they are an American company, false advertising. I e-mailed many times only to be told my e-mail was being forwarded to customer service. I heard nothing. There is no phone number to call... because they are in CHINA. Finally someone asked me to send them photos of the wrong quilt I received. I did so... then heard nothing. I explained to them I wanted the correct one sent overnight because it was going to my cousin who was in Hospice and I wanted to be sure he was able to get it before he passed. I heard nothing and I am so sad to say my cousin passed before I was able to give it to him. This wrong quilt I received was so thin, it is like 2 pieces of fabric sewn together without any stuffing. Not worth your time ordering from this China company, I am contacting the BBB and all the other reviewers should do the same.

Date of experience: January 15, 2021
Ben H. Block Of Gear Rep
over a year old

Dear Kathy, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. Please provide us with your email address or order number via Inbox here. We would love to make things right if you give us another chance.

Texas
1 review
0 helpful votes
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Tracking number...
January 16, 2021

I understand the covid19 was going on but a friendly tracking number or text would have been nice... didn't receive until after Christmas when I live about 15 miles away in North Texas... 4 weeks after ordering. I love it. Just would have been nice to know something

Date of experience: January 15, 2021
Ben H. Block Of Gear Rep
over a year old

Hi Brian, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. I'm glad you like it. We hope to give you better service in the future. Please provide us with your email address or order number via Inbox here.

South Dakota
1 review
0 helpful votes
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Love it!
January 15, 2021

Bought this as a gift for my parents and they loved it! They have a large collection of eagles so it fits with their decor.

Date of experience: January 15, 2021
Ben H. Block Of Gear Rep
over a year old

Hi Janeen, It was a pleasure serving you. We really appreciate you taking the time to share your feedback and being so open with us. I'm glad you felt happy. We hope to give you better service in the future. Please provide us with your email address or order number via Inbox here so we can send you the discount coupon.

New York
1 review
0 helpful votes
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Not worth it
January 14, 2021

I paid for faster shipping and it still took over a month to get to me. Then I received it late and was upset with the quality of the comforter set I purchased definitely not worth over $100.00

Date of experience: January 14, 2021
Ben H. Block Of Gear Rep
over a year old

Dear Kristen, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. We are working hard with our factory to reduce mistakes on quality checks and improve our processing plan day by day. Please provide us with your email address or order number in Inbox here. We would love to make things right if you give us another chance.

Nebraska
1 review
0 helpful votes
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The Best
January 15, 2021

When I first opened the package I thought that the quilt seemed rather thin and wouldn't be very warm. Boy was I wrong. As I found out that night that I had gotten the best quilt that I'd had in a VERY long time. It is so GREAT and is so nice and warm and cozy. It a very well made and I have yet to find any that compares to it. These are made by people that care about quality. I plan on buying a blanket and I have no doubt that it is equally well made. I LOVE the German Shepherd ones. The pictures are so real looking. They look exactly like our German Shepherd Radar did. If you want a memory of your furry family member this is the thing to get. IT.IS WONDERFUL! You can look up my e-mail address if you would like. *******@gmail.com I just wanted to add that the day we buried our German Shepherd I saw a butterfly so I had to get the one that said Angels don't always have wings sometimes they have Paws.It has butterflies and German Shepherds on it.

Date of experience: January 14, 2021
Ben H. Block Of Gear Rep
over a year old

Dear Judith, thanks alot for your wonderful review. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. It’s so great that you love it. Please provide us with your email address or order number via Inbox here so we can send you the discount coupon.