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BlindsterReviews 3,732

4.8

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From the business

At Blindster.com, we make custom window blinds, shades, and shutters simple and affordable. With more than 100 years of combined experience, our team knows this industry inside and out. There’s no question we can’t answer and no problem we can’t solve. We’ve sold millions of window coverings to satisfied customers nationwide, earning a reputation for quality, value, and outstanding service. Our unwavering commitment to customer satisfaction has helped Blindster grow into one of the largest online retailers of custom window coverings in the U.S.


blindster.com
Founded in 2010
Jersey Village, TX
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Blindster Reviews Summary

Blindster has a rating of 4.8 stars from 3,732 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blindster most frequently mention customer service, good quality and great price. Blindster ranks 3rd among Blinds sites.

service
165
value
159
shipping
156
returns
52
quality
156
This company responds to reviews on average within 1 day

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Ohio
1 review
0 helpful votes
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Blinds
March 12, 2016

Very prompt service, blinds are high quality and fit nicely.

Date of experience: March 9, 2016
Louisiana
1 review
0 helpful votes
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Unbeatable value
March 12, 2016

I have purchased new blinds for three different homes now, the first two times I used selectblinds.com and this last time I used blindster because they were 200 cheaper than the competition for my order (33 sets of faux wood express blinds) The product arrived correct and undamaged, and was exactly the same product I received from their competition in the past. Could not be a happier client!

Date of experience: March 9, 2016
Minnesota
1 review
0 helpful votes
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Very satisfied customer
March 12, 2016

My wife had to have shades with the wavey bottom and fringe. We purchased some like this over 20 years ago elsewhere and cannot find anyone who carries them now. That is until I discovered Blindster.com. Thus far we have purchased 5 and have 6 or 7 to go (spacing out due to our budget) and my wife is a 100% happy customer; so that makes me a happy customer too.

Date of experience: March 9, 2016
North Carolina
1 review
0 helpful votes
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To my surprise and joy, Blindster.com did everything their advertising said they would do AND MORE. We recently had a porch installed off of our new home's dining room. Whenever it would rain, water would get inside the porch and all over the floor and furniture. Because our porch had custom-made wooden window frames and screens, every opening was slightly different in dimension from the next. I carefully measured each opening, per Blindster instructions and ordered 8 shades, pretty much 'individually'. Because the website had an easy to use feature, to COPY and PASTE the previous size, style and color information, it made it super-simple to enter 8 different minor width changes and LABEL EACH SHADE, by a descriptive name that I chose. When the shades arrived, each shade was individually packaged and had a large, white label, which clearly listed the exact-size and the NAME that I gave it. Each shade had a complete package of installation bracket hardware that went up in minutes, with just a small hand drill and screwdriver. I removed the spring-loaded shade roller from the cassette valence in seconds. This removed most of the weight from the shade assembly an allowed me to install the cassette valence all by myself. After the cassette valences were installed, I simply popped the heavy shade-rollers back in place with no effort at all. My wife and I absolutely love the look and quality of our new shades. We get great compliments from our friends and we no longer have a rain problem. We're thrilled.

Date of experience: March 9, 2016
Indiana
1 review
0 helpful votes
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Nice Blinds!
March 12, 2016

Blinds fit and were easy to install. They look great in my house!

Date of experience: March 9, 2016
Washington
1 review
0 helpful votes
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Blindster Order
March 12, 2016

Product was priced very well and shipped quickly. Very happy with my purchase.

Date of experience: March 9, 2016
North Carolina
1 review
0 helpful votes
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On-time delivery... easy site to use... beautiful blinds at a great price!

The only thing I was unhappy about was the hidden cost of choosing the most popular wood color (oak) - $10 more for that color! They get you there! Not nice. No reason, as far as I can see, for the MOST POPULAR color to cost you more! I would have given them a 5-star rating except for that.

Date of experience: March 9, 2016
Texas
1 review
0 helpful votes
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Ordered a pair of blinds - they arrived quickly in good order and fit perfectly. They work very smoothly and definitely are a cut above the other blinds in our home - would not hesitate to buy again.

Date of experience: March 9, 2016
Illinois
2 reviews
0 helpful votes
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Very Satisfied
March 12, 2016

Easy to install and everything fit. Like the way they work.

Date of experience: March 9, 2016
Georgia
1 review
0 helpful votes
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Great experience
March 12, 2016

We needed blinds for our new home and thought we would try Blindster.com. As a test we ordered two blinds. The products were delivered a week or so after ordering and have worked very well. Our shipment was missing three clips that hold the valence onto the head rail. I called Blindster and they sent out the parts incredibly fast. We'll use Blindster.com for our other windows.

Date of experience: March 9, 2016
Colorado
2 reviews
6 helpful votes
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Promises kept
March 12, 2016

I ordered custom size blinds that were the wrong type.
The mistake was mine
When I called to see if they would replace them with the type that I actually wanted they helped me at no cost.
The replacements came very promptly

Date of experience: March 9, 2016
Minnesota
3 reviews
0 helpful votes
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Window Roman Shades
March 12, 2016

This is my third order from Blindster. Blinds are easy to hang and I always get compliments on them.

Date of experience: March 9, 2016
North Carolina
1 review
0 helpful votes
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Great Quality
March 12, 2016

Very easy to install, the fit was perfect. They operate smoothly. They look great and I have received compliments from my friends. I will be purchasing more for the other rooms.

Date of experience: March 9, 2016
Arizona
1 review
0 helpful votes
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Nice blinds
March 12, 2016

Love the blinds. One was cut wrong out of the 19 we ordered. Called Blindster and they are shipping a new one out. Great customer service.

Date of experience: March 9, 2016
Oklahoma
1 review
0 helpful votes
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Purchase of blinds
March 12, 2016

I found the staff at blindster very helpful with my purchase

Date of experience: March 9, 2016
Louisiana
1 review
0 helpful votes
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Original color was backordered. Replied with a new color. Heard nothing. Called several days later, and the lady apologized, said the email system was having some problems, then expedited my shade in the new color. Received it faster than anticipated. Looks great.

Date of experience: March 9, 2016
Virginia
1 review
0 helpful votes
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Excellent
March 12, 2016

First time order with Blindster.com. They were very helpful on the phone, and the products arrived and were perfect. Better than I had expected. They arrived, early and were just as promised. Will for sure use them again. Thanks

Date of experience: March 9, 2016
Louisiana
1 review
0 helpful votes
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Plantation style window blind.
March 12, 2016

I ordered this window blind from Blindster. Their instructions on how to measure were great! I have a custom fit blind for less than Lowes and Home Depot wanted for their off the shelf blinds. I would highly recommend Blindster.

Date of experience: March 9, 2016
Minnesota
1 review
0 helpful votes
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Great experience!
March 12, 2016

Easy to order. Came quickly, and blinds were just as described... great quality! Will be ordering more blinds!

Date of experience: March 9, 2016
Oregon
1 review
0 helpful votes
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Everything good up until go to use them. Nothing but trouble from there on, won't stay down and will not go up and the 4' one wants to come down and not stay up. I believe it is BAD mechanism. Wish to have them replaced with ones that go down the first time stay and ones that go up the first time and stay up. I bought 7 units all bad!

Date of experience: March 9, 2016
Becky R. — Blindster Rep
over a year old

I'm sorry you had a problem with your shades. We are remaking the shades for you. Thank you for your patience and understanding.