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BlindsterReviews 3,732

4.8

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From the business

At Blindster.com, we make custom window blinds, shades, and shutters simple and affordable. With more than 100 years of combined experience, our team knows this industry inside and out. There’s no question we can’t answer and no problem we can’t solve. We’ve sold millions of window coverings to satisfied customers nationwide, earning a reputation for quality, value, and outstanding service. Our unwavering commitment to customer satisfaction has helped Blindster grow into one of the largest online retailers of custom window coverings in the U.S.


blindster.com
Founded in 2010
Jersey Village, TX
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Blindster Reviews Summary

Blindster has a rating of 4.8 stars from 3,732 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blindster most frequently mention customer service, good quality and great price. Blindster ranks 3rd among Blinds sites.

service
165
value
159
shipping
156
returns
52
quality
156
This company responds to reviews on average within 1 day

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Washington
1 review
0 helpful votes
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Blind replacement
March 12, 2016

After measuring my windows, I ordered 7 cellular blinds as replacement. When they arrived, I found that 3 of the blinds were too large. After working with one to make it fit, I called to ascertain what to do with the other two misfits. You replaced the two blinds with the only charge being a shipping charge of $15 for each blind. What a bargain! Thank you for your attention to this matter. I intend to give the 2 "misfits" to our church for their mission projects. I will definitely recommend your company!

Date of experience: March 9, 2016
Florida
1 review
0 helpful votes
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Blinds
March 12, 2016

Exactly what I ordered. It all for perfectly and it was very easy to install!

Date of experience: March 9, 2016
New Hampshire
1 review
0 helpful votes
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Roman Shades - 3 Piece Set
March 12, 2016

Overall it was excellent. The folks on the other end of the phone were very helpful and helped me get the best deal available. I only just hung the shades the other day and they look great. Just want to note a couple of minor glitches. (1) It took me several calls to get the order sorted out and each time my credit card was hit so by the end of the process, more than four times the actual amount of the order was blocked on my card. All except the correct amount went away after a day or so but it could have jammed me up if my balance was tight. (2) Of the three shades, one of them did not have the holes properly grommeted and i had to bunch my own holes through the fabric. Not a big deal but also not as it should have been.

Date of experience: March 9, 2016
Massachusetts
1 review
0 helpful votes
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Faux Wood Blinds
March 12, 2016

Very happy with the way the blinds are made and fit. Very easy to order, instructions for measuring was easy to understand and did not have to wait forever for the blinds. Installation was very easy.

Date of experience: March 9, 2016
South Carolina
1 review
0 helpful votes
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As good as advertised
March 12, 2016

I am skeptical about advertising claims, but Blindster met the high claims for price, quality, and delivery. I recommend Blindster to my friends and family

Date of experience: March 9, 2016
District of Columbia
1 review
0 helpful votes
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Gorgeous shades!
March 12, 2016

I'm in awe of my new shades. The fabric and the quality exceeded my expectations. The price was great too and I loved the helpful customer service rep that we spoke with. I will be back for more!

Date of experience: March 9, 2016
Alabama
1 review
0 helpful votes
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Bts
March 12, 2016

I am so pleased with my purchase and the speed with which it was handled. The blinds fit perfectly! I didn't have to cut them off myself which was wonderful. I plan to place another order in the near future. I recommend this company and site to anyone.

Date of experience: March 9, 2016
Georgia
1 review
0 helpful votes
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Ordered several blinds following their instructions. Arrived on time, easy to install. Look great. Had one problem (due to my own oversight). Called them and quickly was provided with a solution by them, without me having to push or prod. Blindster will be my only provider from now on -- great product, great customer service and care - real care.

Date of experience: March 9, 2016
California
1 review
0 helpful votes
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Awesome blinds - as advertised!
March 12, 2016

Couldn't be happier. All blinds arrived, on time, with the right sizes. They were labeled as I set them up so it was easy to see which ones went where. Easy install instructions.

Excellent price. I highly recommend.

Date of experience: March 9, 2016
Nebraska
1 review
0 helpful votes
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Hiccups
March 12, 2016

We've ordered from Blindster in the past and were very pleased. This time around we had a couple issues. One set of blinds was manufactured with the cords on the wrong side. They responded well and sent another set; however, it was the wrong set. Customer service was again quick and we now have our complete order. The blinds themselves look good and perform well.

Date of experience: March 9, 2016
Wisconsin
1 review
0 helpful votes
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Just What I needed
March 12, 2016

Having ordered shades before, I knew how to get the measurements just right. So, shades fit well and look good.

Date of experience: March 9, 2016
California
2 reviews
0 helpful votes
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Great Price Great Service
March 12, 2016

We are an Interior Architecture Firm in California and use Blindster on many of our projects. Not only do the products reflect today's style, but they are of excellent value. And this company has great support and service.
Thank you,
Studio b. Elements

Date of experience: March 9, 2016
Montana
1 review
0 helpful votes
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Excellent
March 12, 2016

Everything from start to finish was spot on. The blinds arrived within the time frame and fit perfectly. The quality is greater than binds I have purchased from box stores. I will continue to purchase from Blindster.

Date of experience: March 9, 2016
New Hampshire
1 review
0 helpful votes
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Good blinds at a good price.
March 12, 2016

I ordered four blinds. They were packed very well and were very easy to install. I did have an issue with one of the blinds -- there was a manufacturing defect. I contacted blindster, they had me send a picture, then promptly replaced the blind. I'm happy with these blinds and would order from them again.

Date of experience: March 9, 2016
Pennsylvania
1 review
0 helpful votes
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Review on wood blinds
March 12, 2016

Pleased overall, but the metal end on one of the blinds arrived damaged. We were able to bend things back into place enough to work. Cosmetically after fixing it, it was not bad enough to warrant returning it for a new one. Otherwise, all of the other blinds look and fit great.

Date of experience: March 9, 2016
Arkansas
1 review
0 helpful votes
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Very satisfied
March 12, 2016

I have ordered all the blinds for my house from Blindster.com. I am extremely happy with the quality and with the customer service I received. I recommend them highly.

Date of experience: March 9, 2016
Washington
1 review
0 helpful votes
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Quick and painless
March 12, 2016

We had all but the sliding glass door covered and the Blindster option was quick and painless.
Unfortunately, my door was an inch too wide/tall and caused the $75 shipping add-on. Regardless, total cost was still reasonable and they installed in a very quick and easy manner.

Date of experience: March 9, 2016
New York
1 review
0 helpful votes
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The blinds arrived in a timely manner and met the sizes and specifications I had met. Only one piece of the upper molding had a small scuff on it. Was white so I just touched it up, not a big deal. The quality is great and the pricing is amazing.

Date of experience: March 9, 2016
New Jersey
1 review
0 helpful votes
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Nice blinds
March 12, 2016

The blinds I got were very nice however I decided I needed two more a few weeks later. The color I had chosen in the first order has been discontinued. So now my blinds don't match

Date of experience: March 9, 2016
Utah
2 reviews
0 helpful votes
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High quality, good service
March 12, 2016

The blinds are really nice, an improvement over my old style ones. Some of the valances were too short, but they sent replacements, no problem.

Date of experience: March 9, 2016