Out of 6 roller shades, the mounting clip was put on upside down on 2 of them. We did not risk breaking them to mount them correctly, so they are mounted with the cord twisted.
Also, Chris who put in my order *******, or a breach in your system, MIGHT have been the cause of my Discover card being hacked. It had only 3 charges on it and 2 of them were from my supermarket where I scan the card. The card has never been out of my sight. Discover caught on to fraudulent charge #3 and blocked the online charges using it.
We ordered blinds for every home in our house, including our patio slider. The patio slider blinds showed up quite fast. The rest of the blinds were about a week later. All blinds fit our windows just perfectly. We had one blind, in our dining room, that was damaged in transit, by the shipping company. Blindster replaced it immediately. All we needed to do was send them a picture of the damage. What a wonderful company to do business with. No hassles, just great service.
I am very happy with the quality of faux premium wood 2 1/2" blinds that I purchased for my home. The ordering process was easy, the installation was simple, and we received the order in a timely manner. I would highly recommend Blindster.com to anyone considering buying blinds or other window coverings.
One of the blinds arrived damaged, and the return process was fast and easy and the replacement came faster than the first original shipment.
The cellular shades took longer in production than estimated but when I called customer service they were very helpful. The blinds were easy to install and are exactly what I expected. I do recommend requesting samples so that you can get the color and filtering you expect. I recommend the higher quality double cell shade.
Blindster.com provided excellent online services. There was a delay in the manufacturing of the shades and I got an immediate e-mail notifying me of the delay. For my inconvenience, they credited me with and additional 10% discount and provided two day shipping once the blinds were ready to ship. Will do business with them again.
Easy to use web site for ordering.
Received products a little slower than advertised and was awarded a percentage refund. I was not impatient so no problem for me. One item was damaged during shipment and that was taken care of pretty quickly. I will order more from them and would recommend them to anyone.
We ordered our blinds on *******/3016 and received them on 5/5/16. I call that great service. We ordered 10 blinds, all different sizes for our 5th wheel recreational vehicle and they were exactly as ordered and looked wonderful. Such a huge difference and with the special of 35% off, a real bargain. We are very happy with this company and would refer them to others.
We bought a whole house worth of deluxe faux wood blinds in a variety of sizes as well as some cellular shades. Everything installed easily. When one of the cellular shades arrived damaged, Blindster's customer service department replaced it immediately - no hassle. We are very pleased.
Easy to order product. Quality of blinds and their look is good. Mine are a recesses fit with mounting at each end. I had slight difficulty mounting the brackets because there was no leeway for my drill. Also my purchase was mini blinds. I would have liked more color selections. Other then that the product was easy to order and delivery was quick. My compliments!
I ordered two sets of vertical blinds at a price quite a bit lower than three home improvement stores offered. They arrived when promised and were well packaged so that no damage was noted when they were opened. They fit well and appear to be sturdy enough to last a long time.
This was an "add-on" to the order placed earlier this year to install Blindster's
2 1/2" wood blinds throughout our new house. We were very pleased with our purchase but found that we had forgotten to order blinds for one of the windows!
Customer service at Blindster is excellent!
I don't normally do reviews, but these guys are great at what they do. Product and workmanship is perfect high quality for being completed quickly.
Very satisfied and they look great. Very easy installation and very competitive pricing. I know I'll be getting more from Blindster in near future.
This was an extremely awesome experience! I was amazed and surprised how fast my blinds arrived. The measurements were perfectly accurate. I will order from Blindster.com again. I already recommended them to my next door neighbor who came into my house and liked my blinds. Thank you so much!
In ordering, I received excellent customer service when I called about color comparisons. The rep actually took a picture of samples and texted it to me for review. Our order was received in a timely manner and undamaged (very good packaging.) The blind was easy to install and looks and functions beyond our expectations. Will definitely order from Blindster again!
I placed a rather large order for my restaurant. There were over 20 blinds ordered in various sizes. Blindster phoned me to confirm everything was just right before making and shipping. I was able to identify all of the blinds' location by the location they put on each blind. Everything was perfect and the company a pleasure to work with.
I had a whole-house order. Some of the material had recently been back ordered so the manufacture time of these were a bit longer--which they let me know about after I asked. This, however, made the delivery time when I was out of state. I was told an email would be sent when the blinds shipped. This email never happened so I was unable to arrange for the packages to be brought into my house. They were on my deck for ~1 week unfortunately. But luckily nothing happened.
The product and value are great and I'm very happy with that.
Blindster is THE PLACE if you want to purchase great blinds and shades at a reasonable price. My wife and I first shopped the big box stores (both of them in our area), and after seeing the prices and quality, did some research.
The ordering process was smooth, they kept us posted as to the status, and the blinds were easy to install -- well truthfully I had my son put them up! They look great and we're ordering more!
Mike Reynolds
Ordered eight sets of blinds. The two white ones we got the mechanism slips so you can't adjust the tilt with the strings. We got five faux wood blinds that work good but one set has a four string draw and the other four were built with a three string draw, looks kinda silly being that they are all next to each other. Tiles on one are warped too.
Top notch from start to finish. Daniel was very helpful in guiding me through my questions on the live chat. I love the product I ordered and was impressed by how easy the installation was. Thanks for making a wonderful product in the USA. I was so happy with my purchase that I recommended you to my sister who ordered shutters. I'm looking forward to ordering again soon myself!
This product was very easy to order, fast shipping and the instructions were adequate for log home installation but probably great for installation in a "normal" home. I ordered three windows, the first window took half an hour to install, the last two were done in half that time.
Now that I have dealt with this company I'm looking forward to ordering blinds for the rest of the house.
Overview
Blindster has a rating of 3.3 stars from 3,581 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blindster most frequently mention customer service, good quality and great price. Blindster ranks 5th among Blinds sites.
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- Houston, TX
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I'm sorry you had a problem with your order. The number of ladders will vary by width. I will call you to get everything resolved right away.