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How would you rate Blindster?
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Texas
1 review
0 helpful votes
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Professional
May 14, 2016

This was very easy to do start to finish. Just measure your window and pick your style of blinds and order. Took about two weeks to get them. Installed 2 of them in less than an hour. All you need is a drill.

Date of experience: May 13, 2016
Ohio
1 review
0 helpful votes
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Order Experience
May 5, 2016

Ordered blinds on March 25,2016, order was billed to my credit card at that time. I'm now expected to pay for the order before the order is filled. I've never ordered from a company that bills a customer before the materials have been shipped. In my experience that happens at the same time. I was told there would be a delay in manufacturing because of a lack of materials on the original order. Was offered the opportunity to change material, which I did, to meet a reasonable time delivery. Was then told that there was a mistake in communication with the manufacturer which would delay delivery. At this time, I'm not sure when they will be manufactured or delivered. The person I've exchanged emails with has been good, but there are shortcomings with whoever processes the order at Blindster. Still waiting anything that indicates a delivery date! I had anticipated another order from Blindster, for other rooms in my house, but I would be hard pressed to order again at this point.

Date of experience: May 2, 2016
Becky R. Blindster Rep
over a year old

I'm sorry for the delay in your order. I show that this order is delivering on 5/9. Thank you for your patience and understanding.

New York
1 review
0 helpful votes
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Excellent Customer Service
January 9, 2017

Great quality-we loved our blinds. Also excellent customer service--one set was broken on arrival and they quickly sent a replacement set without having to send the broken ones back. Quick response time and great design!

Date of experience: January 9, 2017
New York
1 review
0 helpful votes
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Not what we expected in terms of quality
November 22, 2016

We selected the roman shades for our bedroom but they not only do not stay up when raised, they sag and hang down on one side. No amount of adjusting, fidgeting or folding fixes the way they appear when raised. We also ordered shades from Blinds.com at the same time and are much more satisfied with the quality.

Date of experience: November 22, 2016
Becky R. Blindster Rep
over a year old

I'm sorry you aren't happy with your shades. I will call you to get this resolved.

Kansas
1 review
0 helpful votes
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Great Blinds
April 22, 2016

I could have used a little help putting them up. But not bad at all. I already had mini blinds up but they were so old I could no longer clean them. Perfect fit in width and length. I would recommend this company to anyone. Oh I should not have gotten the same color. No one has noticed.

Date of experience: April 19, 2016
Maryland
1 review
0 helpful votes
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Very satisfied
April 17, 2016

Excellent advice and support from sales person on the phone; very competitive pricing. Our large order (32 items) arrived in fairly good time, and good quality overall. Several minor problems (damage to plastic end-caps in shipping) and 1 major one (cellular blind fabric detached from bottom rail on 1 blind) resolved with 1 phone call to customer service.

Date of experience: April 14, 2016
Indiana
1 review
0 helpful votes
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Order blinds for four windows in the living room, the widest window is 52".

I ordered color samples then made the order. The blinds arrived in about 2 weeks. I installed them all in less than an hour, spent more time adjusting the magnetic valance to get it level than anything else. They look great and work great.

Date of experience: April 17, 2016
California
1 review
0 helpful votes
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Good experience
September 27, 2016

Ordering was easy and straightforward. Blinds shipped quickly and looked better in person than online. Setup was relatively easy, instructions could have been a bit clearer. Overall very pleased and would order from them again.

Date of experience: September 27, 2016
Ecuador
2 reviews
0 helpful votes
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Exceptional Window Coverings
May 6, 2016

I loved the ease of selection and ordering. I measured, ordered, and presto... my blinds arrived. I only wish I'd ordered darkening cells as I need them I'm my master bedroom. I love the double cell, no cords as the ease up and easy down configuration makes for a clean line. I suggest darkening if you want to keep the room darker. I work odd hours so I still need to darken my room. Bad on me. The prices are very good and I searched several other sites but this was the best in selection and pricing!

Date of experience: May 3, 2016
New Jersey
1 review
0 helpful votes
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They look nice
December 15, 2016

I bought Roman shades that open from the top and bottom. The color and fabric are as expected, the cords and functionality are a bit awkward. Purchased for two side by side windows with single header. I won't be changing the positioning often so it won't be a big deal (guest room) but compared to the ease of a regular fabric blind it is more difficult. Took over a month to receive.

Date of experience: December 15, 2016
Florida
1 review
0 helpful votes
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I would buy again.
August 22, 2016

Shopping was easy on blindster.com, instructions for measuring were easy to follow. The customer support is great, very friendly and helpful on the phone. I got Romans, my only suggestion is that perhaps a thinner needle be used for stitching as the needle points seem to be a source of letting light come through the black out blinds. Otherwise they're a great deal.

Date of experience: August 22, 2016
North Carolina
1 review
0 helpful votes
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Awesome blinds
December 11, 2016

This was my first time ordering from Blindster and certainly won't be the last. After shopping all of the online blind sites I decided on Blindster. I ordered the 2" faux wood blinds. The value for the money spent is just unbelievable. The blinds arrived in a few days in perfect condition. The installation instructions were very easy to follow. I am extremely pleased with both the shopping experience and the quality of the blinds. I would recommend Blindster to family and friends.

Date of experience: December 11, 2016
Florida
1 review
0 helpful votes
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I purchased blinds for a kitchen upgrade project that is now complete. I didn't intend to match the color of the blinds perfectly with the stain color of the cabinets but it just so happened that they were a perfect match. What a difference these made to the overall look of the room! I am very pleased with my purchase and will be ordering blinds for the rest of my home very soon. Thank you Blindster!

Date of experience: December 11, 2016
Colorado
1 review
0 helpful votes
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I ordered 3 blinds and then 9 more two weeks later. One blind didn't close and they replaced it free of charge! I love my blinds! Fast production and shipping with excellent customer service, what more would you want!

Date of experience: October 6, 2016
New York
1 review
0 helpful votes
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I purchased 9 blinds from blindster for a rental property, I love them they arrived promptly and were so easy to install I will purchase more, they look great. I'm even thinking of buying them for my own home

Date of experience: October 15, 2016
Oregon
1 review
0 helpful votes
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Very Happy
January 22, 2017

I ordered a set of blinds for an odd size window in the kitchen of one of our rental properties. I used the measurement guide and when the blind was received it fit perfectly. Very happy with my purchase!

Date of experience: January 22, 2017
Illinois
1 review
0 helpful votes
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SHUTTER SECTION
November 23, 2016

First of all, I received 1/2 of my order & someone else's. It was a mistake in shipping, the last 2 numbers were transposed. Found mine in Florida. Finally got mine, & the shutter portion was broken on both sides. Called & was told to send a picture of breaks. When am I going to get the new shutter portion? I was supposed to be informed of delivery through e-mail & it has been almost one week since last phone call. PLEASE ADVISE

Date of experience: November 23, 2016
Becky R. Blindster Rep
over a year old

I'm so sorry you had problems. I do show that an order was placed to remake the broken shutter. I apologize that you have not been informed. Someone from our shutter department will call you today to give you an update.

Illinois
2 reviews
0 helpful votes
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Very nice in appearance.
October 2, 2016

I ordered several different types of roller blinds. All were as expected and look fantastic. One had a flaw in the material and was quickly replaced. Customer service was easy to contact. I'm in the process of ordering more.

Date of experience: October 2, 2016
Arizona
1 review
0 helpful votes
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My experience with Blindster
May 26, 2016

It was everything that was advertised. The blinds fit perfectly and really brought the character out of the decor my wife selected. Thank you folks very much for a great experience and I'll be doing business with you soon.

Date of experience: May 24, 2016
New York
1 review
0 helpful votes
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Out of 6 roller shades, the mounting clip was put on upside down on 2 of them. We did not risk breaking them to mount them correctly, so they are mounted with the cord twisted.
Also, Chris who put in my order *******, or a breach in your system, MIGHT have been the cause of my Discover card being hacked. It had only 3 charges on it and 2 of them were from my supermarket where I scan the card. The card has never been out of my sight. Discover caught on to fraudulent charge #3 and blocked the online charges using it.

Date of experience: June 17, 2016

Overview

Blindster has a rating of 3.3 stars from 3,581 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blindster most frequently mention customer service, good quality and great price. Blindster ranks 66th among Blinds sites.

service
146
value
153
shipping
150
returns
51
quality
150