We are thoroughly pleased with our new blinds. The fit is perfect and the installation was relatively straightforward. Also, Blindster was quickly and courteously responsive to a shipping error, fixing the problem at no extra cost to us. I would not hasten to recommend Blindster to anyone looking to upgrade the look of their home's windows.
Easiest blinds experience! Measured out the window, put everything into the website, and a few days later we solved our privacy and excess sunlight issue from an odd window - at a very affordable price!
*One downside: we didn't receive the shipping notification email from Blindster until two weeks after we actually received the blinds. Probably just a clerical oversight and not an issue since everything arrived within a week of placing the order.
I love working with Blindster for blinds for my investment properties. For flipping it adds a "high end/work done excellently" statement, and for rental properties, their quality and warranty can't be beat (the quality of their products withstand use with flying colors! We have not had any issues to date).
We ordered 4 blinds but had an issue with the largest. It was bent in shipping and unable to be straightened out. Called customer service and they sent out a replacement which arrived in perfect condition. We have 2 more rooms to put blinds in and will definitely use Blindster.
These blinds are top quality and fit perfectly! They were way less expensive than some we had just purchased at a popular store I should probably not mention. In fact, they were half the price, and the quality was outstanding. I would recommend Blindster to anyone in need of blinds!
The first delivery came with a rod and cord, but I ordered cordless. When I called customer service the lady initially tried to convince me that's how they come. After discussing further she finally agreed the order was wrong. The second blind came, but I can't get it to tilt?
I cannot believe how well these blinds turned out and the short amount of time that it took to have them custom constructed. Then to top it off we got a really excellent price. Oh wait, then to top that off we happened to hit it right at the additional 1/3 off sale price. We had them installed and paid less than if I got them at the original good price and installed them myself! The only way I won't get all my window coverings here is if they go out of business.
Blinds were ordered on 5/28 and delivered on 6/22 - much later than expected delivery window. This was due to large volume of orders from the Memorial day sale, which is fine, but I wish that they'd told us this up front, that there may have been delays due to high volume of sale orders--I may have shopped somewhere else if I knew about the delays earlier. We had overnight guests that I had expected to have the blinds in time for.
I'm so sorry you were disappointed in our delivery time. I will call you directly to see what we can do to compensate for the delay.
My blinds were over a month late and they never once communicated with me to let me know. I had to constantly call them to find out what was going on, and everytime i was given incorrect information. I finally received the items and they're just fine, but completely not worth the hassle.
We ordered 5 cordless aluminum 1 inch blinds. We had problems with 2 of them not functioning properly and 2 were damaged. One was probably damaged in shipping, but the other one was damaged at the factory. Blindster customer service was fantastic working with us as we got new shades sent to us. In spite of the problems we've encountered we would still use Blindster for our future blind needs. I might suggest a new source for this type of blinds.
I'm sorry you had a problem with your order and am glad to hear that everything has been resolved. Ship damage is definitely one of our biggest challenges because window coverings are heavy and an awkward size. I will definitely share your comments with the factory for review.
My wife and just completed an extensive renovation of our bar, Twisted Rail Tavern, and we need shades for the front windows. Blindster.com had the style and size we needed. I ordered the shades in a color that matched our interior color and they arrived when Blindster said they would. My only complaint is that one of the shades was about an inch short and the roller mechanism is jerky. Hopefully it will smooth out with use.
I was admittedly nervous about ordering blinds online. It turned out to be a very positive experience. Instructions for measuring and ordering were easy to follow. When I did have a question, it was answered promptly. Received my order within 10 days, even after ordering on the weekend. Very happy with my purchase!
We ordered the 2" faux wood blinds. They shipped fast and they were easy to unpack and set up but the rail was dented on both sides. It didn't affect operation and the magnetic headrail valance covered it and it is too much trouble to reorder/correct the problem. The blinds were 1/8" narrower than requested but, again, a small difference not worth replacing. We will go with a different company next time. If they can't get it right the first time, we go with a better company.
The blinds I ordered look good in a spare bedroom that won't see much use, and are fairly sturdy. They also are great for blocking out the rising sun in the mornings. But the quality was lacking in that it is very difficult to operate, which is OK for the price, since we won't be trying to open & close them.
I'd been looking for a rental home to compare prices and ended up buying for my own home needs. Great website, walks you though measuring and decisions for ordering. Start to finish was a great experience and arrived exactly as promised with updates sent to my e-mail to let me know the status. Will recommend to anyone needing blinds, without reservation.
The website was easy to follow. I talked with a couple of people re: questions prior to placing the order. They were very helpful & pleasant. There were no mistakes made on my order(s). Both orders arrived promptly. Customer Service was equally helpful after we got the second order & had a question on installation. I would recommend them without hesitation.
Having installed Blindster blinds in my previous home, it was a no brainer to use them in my new one. After purchasing pleated shades for 7 windows and 2 doors, I finished my home with white faux wood blinds for my 2 kitchen windows. They look fabulous, as do all my other window treatments. Now my sister is re-doing all of her window treatments--keeping it in the family!
The roller shade for my 1971 bathroom came in the correct size & was easy to install. The yellow color (Carina Butler) selected was a perfect match. The light filter provides privacy but doesn't darken the room. Customer service was great and put my order on hold when I decided to add a scallop hem. They sent me samples & then made the shade. I love my shade.!
My first purchase, I ordered blinds for my front windows because the sun coming in was unbearable. They came, I installed, it was perfect. Then we said, a blind would look good on that window, than another room. Always easy to order, came in reasonable time, and fit perfect. Good quality, nice color supply, easy instillation, and they give the room a calm, clean look. I love them.
Blinds are nice in appearance, but very light weight and kind of flimsy. Did not return them because we had to cancel our credit card because my number was stolen from this site and I didn't want to give them another card number.
Overview
Blindster has a rating of 3.3 stars from 3,581 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blindster most frequently mention customer service, good quality and great price. Blindster ranks 39th among Blinds sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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