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The first delivery came with a rod and cord, but I ordered cordless. When I called customer service the lady initially tried to convince me that's how they come. After discussing further she finally agreed the order was wrong. The second blind came, but I can't get it to tilt?
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Empty.
A small plastic part broke off. Maybe worth $2.00 Factory solution was buy a whole new blind. Now...
I'm sorry there is a problem. I will call you to get this resolved.