Knowledgeable, patient and helpful customer service agent understood and answered all my questions and concerns. Helped me to understand what would be good options for my needs and why. I am extremely satisfied with my purchase and will get blinds here in the future.
From my first internet search for blinds to installing my last one my experience was totally convenient, professional and the product sold at incredibly low prices was a dream come true. I have and will continue to recommend this company to anyone that asks.
Their instructions for measuring is error proof. Customer service is 100%! I had to call because 2 of mine were too short in width (their mistake) but as soon as I sent pictures, I got a call that they were sending out 2 blinds. I still need to order 6 more blinds to complete my windows and can rest assure that if I have any issues, they will make it right to my satisfaction.
Customer service is top notch. Easy to contact and quick response. Blinds are good, not great. A little flimsy (droop in the middle) and difficult to close (pull to the left is too tight) but for the price they look nice, esp when closed.
I ordered my blinds and received them in a timely manner. However, after hanging them one was 12 inches shorter than I asked. The measurements I sent were correct, and the box that was delivered even said the correct length. After calling, emailing a photo, and placing a new order another blind will be made and sent. I was not given a time frame for how long this will take. So I will just have to wait with a short blind hanging in my front window until a replacement arrives.
The blinds arrived on time, fit my window perfectly, and were easy to install. The color was a bit off - the actual product was much lighter than in the photo. My only complaint is the price point; these blinds are made of bamboo, which is a cheap and plentiful material. I found some blinds of the same width on another site with a slightly shorter (but acceptable) length and constructed identically, for half the price - and they actually look better than the blinds I purchased here.
Awesome easy experience, customer rep. Sandra was very helpful with my order, and sent me samples to make sure my colors were the ones I wanted. Turned out I had all the wrong colors so she helped out tremendously... thanks
I ordered two cordless blinds. One arrived damaged, but my husband was able to bend the bent area back into place. Also these blinds do not work as advertised. When lifting the blinds, often they do not gold up evenly.
I'm sorry you had problems with your order. I will call you to get the issues resolved.
We are very pleased with the 16 blinds we ordered from blindster. Ordering was simply and they were shipped quickly. Installation was fairly quick as well. You can't go wrong with the Super Value Faux wood blind, they look great!
Due to a shipping mishap, my roman shade order arrived in damaged condition. I contacted Blindster and described the broken head rail. They immediately handled the situation and assured me that I would receive a new shade.
Truly Customer Service!
We needed blinds for our new home and thought we would try Blindster.com. As a test we ordered two blinds. The products were delivered a week or so after ordering and have worked very well. Our shipment was missing three clips that hold the valence onto the head rail. I called Blindster and they sent out the parts incredibly fast. We'll use Blindster.com for our other windows.
I purchased 9 blinds for our new house. Both cellular and faux wood blinds. The quality of the products were great. They fit on my windows perfectly and they arrived within a reasonable time. I would purchase from them again.
We had ordered new blinds to replace old, old ones and had received 6/7. We had no problems putting them up & they fit perfectly. When #7 came, I realized I'd ordered the wrong one... it fit fine but the style and color was wrong for the room, my mistake, not theirs. I expected to have to take a loss, but they graciously refunded my purchase price (minus s/h & a small fee) and it went towards the right blind, which the customer service rep helped me order. Because the cost "to return the wrongly ordered blind would be prohibitive", they suggested I donate it. The quality & prices are solid... the service is solid, they have earned a customer for life!
Ive ordered from Blindster various times for my rentals, and my personal house. The orders have always been shipped fast and never a problem. I usually order the economy 2" faux blinds. Perfect quality. Easy to install. Ill never go back to Lowes or Home Depot for blinds. Always a better deal ordering here, fast shipping, and no tax.
The company is really great! The blinds quality wise were every bit as good as the 3 day blinds we purchased. Much better pricing and quality than smith and noble. My second order of pleated shades got delayed but when I called they found out why and they arrived earlier than the given date. All in all very pleased.
These blinds are high quality and were easy to install by myself. They completely block out light when pulled up, allow light when down or you can pull the entire blind up for no coverage. Great for an East facing window when you want to sleep in!
I ordered my blinds, they gave me a price and told me when to expect them. They actually arrived two days ahead of what I was expecting. They are beautiful and so many friends have asked where I got them. I have given out Blindster's name to all who asked. They were incredibly easy to install and look amazing. I highly recommend Blindster if you are looking for great window treatments.
I ordered premium faux wood blinds- 2"- quality was excellent and installation was simple. One of the blinds had the tilt lever on the wrong side- Blindster quickly responded by authorizing a replacement. My customer service agent was knowledgeable, friendly, and efficient- a finished blind was received in only one week. True colors come out in a crisis and Blindster certainly proved themselves to be a great vendor on this one.
It was easy to order blinds on line. I am very satisfied with my purchase. The color was perfect. All the blinds fit in my windows perfectly. My husband installed them with no problems. The only problem was that the one of the blinds in my bay window had an extra ladder in it so it did not match the other one, but after talking with a company rep., I think the ladder can be remove without doing any damage to the blind since it is only 23 inches wide. I would definitely recommend Blindster to friends and family. Prices were good compared to other places I had shopped.
Blinds were excellent quality, exact size (use the measuring instructions on the website!) We have an older home with very odd size windows! Customer Service was quick to follow up on a? I emailed them. I would recommend this company to anyone! Excellent prices, they always have some % off regular price I have found! Very Happy!
Overview
Blindster has a rating of 3.3 stars from 3,581 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blindster most frequently mention customer service, good quality and great price. Blindster ranks 5th among Blinds sites.
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- Houston, TX
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I'm sorry there was a problem with 1 of your blinds. I do show that a new blind is being made. You should receive the blind around Wednesday of next week. I apologize for the inconvenience and thank you for your patience.