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Ordered eight sets of blinds. The two white ones we got the mechanism slips so you can't adjust the tilt with the strings. We got five faux wood blinds that work good but one set has a four string draw and the other four were built with a three string draw, looks kinda silly being that they are all next to each other. Tiles on one are warped too.
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Empty.
A small plastic part broke off. Maybe worth $2.00 Factory solution was buy a whole new blind. Now...
I'm sorry you had a problem with your order. The number of ladders will vary by width. I will call you to get everything resolved right away.