The people I dealt with were very nice, and to get 7 shades for less than $1,000 is amazing. Upon receiving the solar roller shades, my husband and I had to remove the stop ball and feed the end of the shade through the cassette valance in order for the shade to be rolled up far enough. The color is a perfect match to our window casings and the shades look nice, but we were not able to just unpack them and install.
I followed the instructions and measured my windows. I did have some reservation about how they would come out and fit, but to my surprise and delight the blinds fit perfectly. The color and quality was spot on and the faux wood had me doing a double check to make sure they didn't make a mistake and send me real wood.
All in all, I would recommend this company to anyone looking for quality blinds at an excellent price.
Joe in New York
Two of the four cellular shades I ordered needed to be adjusted. Right out of the box one was uneven and the other became so after a few days. I was able to adjust the correct pull cord and they have stayed even after a few weeks of use.So I am happy. Good customer service before I purchased. Talked to a couple different people and they were very helpful and patient. At the price, I was worried about quality, but they look good.
From the time of ordering samples till the time we ordered the (recommended) 1-2 blinds to ensure product satisfaction, everything was smooth and easy. The second order shipment came faster then the first one but we were pleased of that. The roman shades are beautiful, we are all pleased and they fit perfectly on every window. I wish we got the bigger discount on the first order, would be my only complaint.
Good service and I like that they make sure you ordered samples.
I had a unique support design for the vertical blinds I wanted so it took lots of back and forth conversations with the Blindster people(specifically James and Tammy) before we were confident everything would fit... AND IT DID! They even sent me sample brackets so I could actually see them and get the dimensions, etc. Advice to all, take the time to explain everything to them up front and for sure send pictures on the window. They go way beyond what you normally get for service nowadays.
My wife & I have been looking & pricing blinds for 3 years but quality & price have kept us from making the purchase. When I heard the radio ad for Blindster I figured it was worth a look and we are so glad we did. The quality we wanted, the best price & fast shipping! They all fit perfectly & look amazing. Our house really has a different feel now. Thanks Blindster!
Great quality blinds for a very reasonable price. I needed a set of blinds that were very narrow and most places could not make them the size I needed. I went to blindster.com, entered the dimensions and a few days later, they arrived on my doorstep. Simple! They even kept me informed of production and shipping time. I would definitely use again.
Options, quality, and pricing was excellent. Instructions were easy and I was able to hang 7 sets of blinds in no time. Option to buy 10 year no hassle warranty was dirt cheap and provided piece of mind as this was my first purchase thru the company. Plan to do more business with them in the future.
The blinds look great but the black out blind does not rise correctly, takes 2 hands and very slowly to go up. Also my other blind squeaks bad every time it does up and down. I know they are not brand name and you pay for what you get but I will not order again from them.
From start to finish, the customer service from Blindster is honestly the best I've ever seen. From ordering blinds for my entire house to working through a reorder on one damaged blind and a fit-or-free guarantee, I was thoroughly satisfied. I now have all blinds up and looking great! Shout out to Carla, my wonderful service representative!
I have ordered blinds and shades and each time the transaction was flawless. I had to contact customer service twice for minor mishaps, one mine and one theirs. They fixed them quickly no questions asked. They seemed set on making everything right for me. I will definitely recommend them and order from them again in the future.
Although our customer service rep, Cindy is top notch, dissatisfied with the blinds. I have ordered and hung blinds for over 30 years and the blinds we ordered were cut either too short if the valances were not right. Customer service did their best to make corrections. Will not order from this company again. Too many errors.
I'm sorry you had a problem with your order.
It looks like we have already sent you valances with returns as you requested. Inside mount blinds usually come with flat valances that are made 1/8" less than the ordered width (so they will just fit inside the window). This didn't work for you because you didn't have the full 3" needed to mount your blinds fully inside the window opening and the top of your window was wider than the ordered width. Because we ask you to order your blinds using the smallest width measurement (top, middle & bottom), this sometimes results in the flat valances being too short.
We also don't expect our customers to be window covering experts (although it appears you have a great deal of experience). Therefore, we normally remake the valances as needed when one or both of these issues occur.
Thank you so much for your patience and understanding. I'm really glad Cindy was able to resolve your issues.
They expedited my blinds and when received both showed a wear mark in the same spot. I took pictures of everything and emailed them to Customer Relations. They quickly checked with production and they sent new replacements in a very timely fashion. Great Recovery. I will use Blindster again and recommend them to family and friends. Steve
We had several in home estimates on solar shades for our home. After looking at the money we would save on Blindster, we decided to give it a chance. We bought one initially to make sure we were happy with the quality and color. Then we purchased for all other windows. Our initial blinds had a shade with pull chain, we decided to go with the spring pull shade with others. They both were of good quality. We could not decide between the 93% and 95% solar shades as we wanted to keep the heat out but keep out view. The 95% kept out more heat and you could see thru almost the same. The pictures below with the 2 windows shows a 93% on left and 95% on right. The second picture shows how the shades look with valances. It is certainly a nicer look with the valances but in areas with little use, I'm not sure they are worth the price. I would purchase from this company again.
Of course I messed up the measurements, but true to their word there was only a nominal fee to fix my mistake. From beginning to end, the customer service was terrific and we are more than happy with the blinds we purchased!
I made a test order initially. They arrived within two weeks from start to finish. The blinds were well packed, included all hardware and clear directions. The item itself was very nice. All clean edges, quality work. Their performance is super! Nearly all light is blocked (just edges allow some bleed by) and the foil lined, R5 value is a great piece of our home's efficiency measures.
I returned to buy more. And will return to buy more!
I have slowly replaced all of my existing shades with blinds from Blindster - the fact I can customize the size so easy as well as where to place some of the hardware is simply great. Love the convenience and they always deliver.
They arrived much sooner than I expected. They were hung without difficulty. Thank you for the personal help to measure correctly. I ordered many samples and found the color that I wanted. I am very happy with them and would order again.
Every single sales person was kind compassionate about their products and took time to treat me like I was their only customer. Every shade or blind ww received was a perfect fit and easy to install. Most of all they look beautiful!
We ordered 3 roman shades. One didn't fit - our fault. Blindster made a new one and charged us only a minimal shipping fee! What a great way to do business. The new shade fit perfectly. We're very pleased and highly recommend Blindster.com
Overview
Blindster has a rating of 3.3 stars from 3,581 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blindster most frequently mention customer service, good quality and great price. Blindster ranks 66th among Blinds sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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I'm sorry you are having a problem with your shades. I will contact you to get this resolved.