We moved into a new house and needed window coverings. We chose room darkening shades for most of the windows with some top and bottom opening. The quality of these shades is wonderful. The installation was fairly easy too. We're very satisfied.
When the blinds arrived they were defective. Blindster agreed to replace them, and advised me on 12/16 that the manufacturer would be remaking them, and I should receive them in 10-15 days. Allowing for the holidays, as of January 8 I still haven't received the replacements.
It's been 2 months since they were ordered, and I still don't have a working set of blinds.
Like most companies they over promise and under deliver. My order was suppose to be made in 5-7 days as promised on the website. Two weeks later I had to call and see where it was. This was not a small order, over $2000. 00. Customer service promised I would here from them on Monday, after waiting most of the day, I finally called them only to be told the fabric I selected was out of stock and they just received it on Friday. It took two weeks for someone too realized they didn't have the fabric. If they had told me that when I placed the order, I would have selected another company. I feel they lied to me. Now they are promising 2 day shipping to make up for the delay. If this doesn't happen. They can eat them as I will refuse the order.
Burning up in Virginia
I'm so very sorry for your experience. I just found this website or I would have responded earlier. I can assure you that we are not a company that over promises and under delivers. Customer service & satisfaction are the backbone of our company. However it's sounds like we really dropped the ball on your order. Did you eventually receive your blinds, and was it shipped 2nd day air promised? I'd like to compensate you for your inconvenience. I will send you a private message, hope to hear back from you.
These blinds are exactly how I imagined they would be. They fit so well in the house and look awesome. I was skeptical at first because of some reviews but if you measure properly they fit so well without a hitch.
I would be ordering some more soon.
The blinds for our new restaurant are wonderful. We got 11 of the 2" faux wood blinds. Customer service was extremely helpful when I called to make sure I was measuring correctly. We are a small business and just opened as "The Happy Oyster Pub and Grill". As a local restaurant the price was great for our start up budget. They really add class.
We ordered the wrong size. Our fault completely. They just charged us the additional cost of the length in a little shipping and send the six brand-new blinds and asked us to donate her boys to charity. That was above and beyond what I expected and I very much appreciate recommend them to anyone
Online ordering was a breeze! Shipment of 20 blinds of various sizes arrived in no time. Blinds were all clearly labeled with their sizes and packed in a manner to ensure they were not damaged in transit. Could not have been any easier to install. Look great (esp. The "magnetic" valances) and definitely increased the value of my home.
I'm hoping to resolve this with Blindster--I'll update after I know how they will respond. I bought 18 3.4 inch Prism Express Cordless blinds on 7/27/16 and we were thrilled with them. They were pretty, the mechanism worked fine (still does) and we received many compliments. However the blinds were down this spring (3/19) and I was washing the windows on the outside, I was horrified to find that they are coming apart on the back. As the blinds are often up on this side of the house when the weather is nice, I hadn't seen the problem before, so I don't know when it started, but considering the advanced state of the defection it must have been going on for at least a year. See the pics below. The company has a "limited lifetime warranty" so we will see just what they will honor.
I was very pleased with the quality of the wood blinds I recently purchased through Blindster. They arrived within the week, for which I did not pay extra, and were very reasonably priced due to accompanying discounts. Installation was a breeze, even for the long, heavy set, and the measuring instructions I followed provided a perfect fit. Thank you!
The website, the ordering process, the price, the service, the communication we're all very satisfactory. I probably should have expected the cheap plastic looking faux wood material for the price, but honestly was a bit underwhelmed. The house full of blinds went into a rental investment property and are truly nicer than the remains of the previous window treatments. If they had been for my own home I would have real regrets. The company offers free samples and I would advise taking advantage of this feature. I did not. I would do business with this company again but I would want to see samples first.
We recently ordered roman shades for a variety of different windows in a newly built cabin, and were very satisfied with the value and how they fit perfectly. They were all inside mount, and the installation was straightforward. Several free samples were provided which made the selection process easy. We then purchased wood shades with the same positive experience.
We had just replaced all our old single pane windows with modern dual pane windows and thus decided to replace a few of the window treatments. We first called a local company which promises their product in 3 days but found them to be way out of our budget. We came across blindster.com among a few other websites and found blindster.com to be the best in terms of choices and ease of use so we placed our order with them and got our blinds ahead of schedule. We had an issue with one of the blinds so they sent out a replacement free! I will definitely recommend Blindster.com to my family and friends.
This is my third blind order, I think. Maybe more than that. Nice blinds no issues. Good price. I tell everyone about blindster. Wil. Order again when I need to. Use in all my rentals. My daughters house.
Bought from before with no troubles. Last order was big and heavy. When they arrived 2 small wooden valances were broken. Called them and they rushed out 2 more. Easy, Fast, Great Quality and they look so rich.
Blinds came well packaged, exactly what we thought we were getting. Compared to other 1%solar shades on the market, the blindster pricing was by far the best. That usually is of concern that the product isn't as good, but it was great. Install was easy!
Blindster was easy to use, with many different options. I have awkward size windows and wanted specific products for each room. I was able to get everything in custom sizes at a great price! Shipping was great too!
I bought these blinds for an addition to our home, hoping they would be a close match to the blinds in adjacent areas. They are perfect! Sturdy, well made, and look just like the blinds we already have.
Quick delivery of blind samples to help choose desired colors/textures. Simple measuring and mounting of delivered blinds if instructions are closely followed. Order was processed quickly and the selected blinds were delivered as ordered.
We needed blinds for a house that did not have any and were stressing having to purchase all those blinds. Blindster made it simple, got us our blinds quickly and helped us make our new home feel complete!
We are very happy with our Blindster order of a roller shade and cellular blinds. The installation was fairly easy and they look wonderful. Would definitely recommend Blindster. Customer service very helpful with questions.
Overview
Blindster has a rating of 3.3 stars from 3,581 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blindster most frequently mention customer service, good quality and great price. Blindster ranks 39th among Blinds sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I'm so sorry for the delay. I am checking with the factory and will contact you with the information right away.