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Burger KingReviews 330

1.6
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Burger King Reviews Summary

Burger King has a rating of 1.6 stars from 330 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Burger King most frequently mention burger king, customer service and fast food. Burger King ranks 320th among Restaurants sites.

service
150
value
138
shipping
61
returns
66
quality
136

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California
10 reviews
17 helpful votes
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This is in ref. To Burger king restaurant ******* Sherman Way, Canoga Park. I just went for a burger and fries at this location. After waiting, the manager Jorge came to take my order. I started by letting him know about an incident that happened to me a while back with getting cold food, that didn't look nor tasted fresh. He interrupted me by saying what is it I want because he doesn't care for what happened before. I told him that he needs to know what his customers are unhappy about, he said he doesn't give a $#*!. I let him know that he doesn't have the customer service skills nor the temperament to be employed to face people, he said the same to you. Trying to pick a fight, answering back and refusing service to a customer is not normal. I honestly don't blame this guy for behaving like a wild animal, he was so comfortable doing it tells me that he's done it tons of times before and gotten away with it. Burger King is mistaken about how to implement the " Community reinvestment act " and its management thinks that hiring and placing criminals in our community is a normal everyday thing.

Date of experience: August 6, 2025
Washington
3 reviews
0 helpful votes
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Used to be reliable for a quick flame-grilled burger, and occasionally, you might still get an order that's perfectly made. However, these days its become increasingly rare. There are significant issues with order accuracy like missing components or food that is cold. In my case, a slightly cold whopper. No issues about the staff but during the drive-thru that can be dismissive and rude sometimes.

Date of experience: July 19, 2025
Arkansas
1 review
1 helpful vote
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When I got my food at the drive through in Covington she handed me my food but cuts an attitude at me when I asked her nicely were is my drink and she replied with a smart $#*! attitude saying you said you did and I told her no you didn't so she handed my drink. Now I never complained rude service before but I know this I will never come back to burger king in Covington.

Date of experience: March 21, 2025
Florida
1 review
0 helpful votes
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I went to this store and it was very clean and neatly organized. The bathrooms were very nice and clean. I was amazed when I walked into this Burger King store #*******. The best store I've ever walked into great employees

Date of experience: January 21, 2025
Georgia
1 review
0 helpful votes
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Alow ro take order. Had to repeat at the windows. Did bot have mayo packs on request. Staff very unfriendly and not helpful

Date of experience: November 30, 2024
Colorado
1 review
0 helpful votes
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Went 2 BK on 11/30@ 7:12pm went through the drive through they messed up on the entire order did not put nothing on the bacon king combo the whopper was to b w/o cheese well they put cheese on it the chicken nuggets were ice cold this was a waist of 40 dollars because no one at
They need to get people in their that understand the English language

Date of experience: November 30, 2024
Arkansas
1 review
0 helpful votes
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Burger King franchises in Fort Smith have horrible service and apparently the help cannot hear. How hard is it to get a basic order correct. No mayo means no mayo but for some reason they cannot get this correct. Personally I don't understand how you can justify more mayo than meat and call it decent food. Cannot add a proof of purchase it was not provided.

Date of experience: November 25, 2024
Canada
1 review
0 helpful votes
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Very poor service
Most staff don't speak good English and do not understand what's being said by the customer!
The manager, was very rude and talked in a child like manner, when I asked to speak to the manager!
He as very rude
I asked for 2 # 2's
He asked me if I wanted a # 1
I stated no
He asked me again
We used to be good customers of that location, but won't be going back!
There customer service, sucks

Date of experience: August 2, 2024
Rhode Island
1 review
0 helpful votes
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Bad service
July 28, 2024

I went to the BK in central falls in lonsdale Ave. Worst service ever! Forgot to add something I ordered than had attitude when I went back around the drive through to ask for it. They ask do you have a receipt. Yes Ibhace the receipt! I just came through the drive through. Gives me the burger and it's wrong! Never going back there again! Only got 1 star because I had to put one to post my review!

Date of experience: July 28, 2024
Ohio
1 review
0 helpful votes
Follow Johnny Krugerrand g.
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It seems since covid came to the front in 2020 BURGER KING THINKS AMERICANS ARE STUPID TO SUBSTITUTE THE WHOPPER FOR THE CHILDS WHOPPER WHEN REALLY ALL THEY WANT IS MORE PROFITS... HERE IS YOUR SIGN DIP$#*!S

Date of experience: June 2, 2024
Florida
1 review
0 helpful votes
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Chicken wraps
May 1, 2024

Chicken tender wraps would be better with a whole piece of chicken rather than a half a piece of chicken. Definitely not work $3.00 maybe 1.00

Date of experience: May 1, 2024
Bulgaria
31 reviews
6 helpful votes
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Burger King's delivery service offers the convenience of enjoying flame-grilled burgers and other menu items from the comfort of your home. The plus side is the speed of delivery, with orders often arriving sooner than expected. Additionally, the delivery tracking feature provides real-time updates, allowing customers to monitor the progress of their orders. However, there are drawbacks to consider. The quality of food upon delivery can be inconsistent, with some items not meeting the same standards as in-store purchases. Furthermore, navigating the delivery app and resolving issues with orders can be challenging, as customer service responses are often delayed or unhelpful. Overall, while Burger King delivery offers convenience, improvements in food quality and customer service responsiveness are needed to ensure a satisfying experience for customers.

Date of experience: April 30, 2024
New Hampshire
1 review
0 helpful votes
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Very long wait
March 22, 2024

I am very much disappointed with the store in west lebanon nh. We waited 25 minutes for our order and it's cold. Very upset

Date of experience: March 22, 2024
Pennsylvania
1 review
0 helpful votes
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They got my order wrong not once but twice just I wold not go back they are mean so mean tok 7 minis

Date of experience: March 21, 2024
Colorado
1 review
0 helpful votes
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Take an advantage of
March 19, 2024

I went through the drive through and I didn't even get a receipt. I asked for a plain hamburger with nothing but meat, cheese and bread that's it. Then I ordered a whopper junior. I ordered one french fry and one onion ring and two slushie drinks for $17, I don't think that was appropriate for what I got instead of what I ordered That's like $8.50 for a hamburger. When I got home and took the food out of the bag all I got Was two Cheeseburgers. I tried to call the store, but they just picked up the phone and then hung up on me every time.I called then finally.I got a voicemail and left a message. Haven't heard anything from anybody. That is a bunch of crap. I will never go back to Burger King. I haven't been to McDonald's in 20 years, So maybe I need to start doing that with burger king. You can't talk to anybody on the phone At their Toll free number cause they don't want to talk to anybody and if you're hard of seeing then that's your problem.They want you to go to their website. Well, when you can't see cause you have cataract damage and you haven't been able to get it corrected because of your health Condition, that's because you're a minority and you get to be treated differently. Thanks a lot. See ya wouldn't want to be ya! I heard a rumor that china bought out burger king.

Date of experience: March 19, 2024
Arizona
1 review
0 helpful votes
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Amazing service
March 13, 2024

Order the original whopper it is a amazing cheese burger and they are very cooperative with there customers

Date of experience: March 13, 2024
Texas
2 reviews
1 helpful vote
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False advertising
March 10, 2024

Went to local bk this morning in response to free food week Was told they no nothing about it Was charged full price for. Both croissant Gulfport Ms hwy 49 location

Date of experience: March 10, 2024
Missouri
1 review
2 helpful votes
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Kiara
February 15, 2024

The attention and quality that I was attended by the manager at this time makes me want to return 🤗 Thanks

Date of experience: February 15, 2024
West Virginia
1 review
0 helpful votes
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$7.00 to 13.90
February 6, 2024

After going to Burger king for 50 years or more we can no longer afford them. A breakfast that we use to get for $7.00 or $8.00 2 or three times a week is now $12.00 or $14.00. For folks on a fixed income that is out of our budget.

Date of experience: February 6, 2024
New York
1 review
0 helpful votes
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Very cold food
February 1, 2024

Me and my wife stopped through the druve through to grab lunch. We order a whopper, double whopper, medium onion ring and medium chocolate shake. Not only was the food cold and disgusting, but it cost $22.00 dollars. This is the last time that will every take my business here. Totally disgusting!

Date of experience: February 1, 2024