website thubmnail of Burger King
bk.com
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Georgia
1 review
1 helpful vote
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Pat was The BEST!
March 29, 2022

I was wanting to acknowledge that employee Pat was awesome with his customer service and kindness. He made sure that all our needs were what we suggested and everything was correct. Pat would be a great manager and can definitely become a general manager in the near future.
The store was 6038 Memorial Drive Stone mountain GA.
My name is Nina Brock and I was Very pleased

Date of experience: March 29, 2022
Texas
1 review
1 helpful vote
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HORRIBLE SERVICE
April 4, 2023

Don't stop here because you will wait for such a longtime to either get your order wrong or lose it and it's not their fault. I had to skip lunch due to no experience employees at this establishment. Which this is not my first rodeo with this location but I thought I continue with this location but today was the last visit here.

Date of experience: April 4, 2023
Washington
1 review
2 helpful votes
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My wife bought me a bk fish sandwich and again it was not fit for a pig to eat this is the second time in several weeks I have gotten inedible fish sandwich from the rt 193 Kingsville ohio restaurant ******* the service is shoddy the staff rude and incompetent they throw the sandwiches together a real mess and the fish sandwich was over cooked and hard to bite as well as cold. Second shift needs replacing and a competent staff put in the manager is absent and derelict of duty never there and doesn't return phone calls. I'll be waiting for a refund and you can have the fish sandwich back

Date of experience: June 2, 2023
Texas
1 review
0 helpful votes
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Rude
November 12, 2023

If a person is already paying for an order telling them its $2.00 for a cup alone but.35 cents for a glass of water seems quite a bit in price jump?! I believe that's bull$#*! and they must have needed it for their fly problem that they seen to have here.

Date of experience: November 12, 2023
Florida
3 reviews
1 helpful vote
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Searching for a good burger spot & came across this one. Compared the prices to holy chuck, top gun & burgers priest. We ordered the atomic burger (recommended if you love cheese) & captain jerk. Let me tell you. Best burger we've ever had & for the price too? Amazing. Will definitely come back!

Date of experience: May 14, 2019
Pakistan
2 reviews
0 helpful votes
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I am thoroughly impressed with bk.com. Their range of products is top-notch, and the service provided was nothing short of exceptional. The website's user-friendly interface made my shopping experience a breeze. I highly recommend it to anyone looking for quality products and excellent service.

Date of experience: October 21, 2023
Pakistan
2 reviews
0 helpful votes
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I recently visited the https://www.bk.com/ website, and I must say, I was thoroughly impressed! The user-friendly interface made it a breeze to browse through the menu and place my order. The variety of mouthwatering options and convenient online ordering process exceeded my expectations. Plus, the website's responsive design ensured a smooth experience on both desktop and mobile. Kudos to Burger King for a fantastic online ordering platform!

Date of experience: October 6, 2023
Spain
1 review
2 helpful votes
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I'm vegan and I bought some vegan items - not for the first time with BK, but when I got home and tucked in - I noticed it was not the vegan chicken but real chicken. It had the distinct chicken smell and texture and was clearly not a substitute.
When I contacted them - not only did they not compensate me for breaking my years of non-meat eating (I took a bite before realising), they didn't apologise or even offer me a refund for the food that I had to throw away. I was quite shocked only to receive a general 'thank you for contacting us, we'll look into it' - and nothing more.

I have never been to a BK since and will never go again - they should be ashamed of theirselves.

Date of experience: October 19, 2022
Massachusetts
29 reviews
281 helpful votes
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Good food and service
March 21, 2023

The impossible whopper at burger king is great and the fries are definitely above average for a fast food restaurant. The customer service was great as well as the prices. Of course the bathrooms are disgusting (like any fast food place), but it doesn't remove the fact that the food is of great quality and the staff are friendly. For those who gave 1 or 2 stars, maybe try a different location and maybe it will be better in terms of food and service.

Date of experience: March 20, 2023
Texas
1 review
0 helpful votes
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New Ranch is AWFUL
January 10, 2022

You guys had the best ranch and have downgraded to absolute trash. Me along with everyone individual with a tongue agrees that the ranch should be reverted back to its glory or at least upgraded from this poor excuse you call ranch.

Date of experience: January 10, 2022
Ohio
2 reviews
0 helpful votes
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No longer the best
January 23, 2024

I had my original chicken sandwich today at the BK in eastlake ohio, has been my favorite for years. Not any more. It was dry, no Mayo, and not a sesame sead bun. Micky D'Souza makes me sick so I guess I'll try Wendy's.

Date of experience: January 23, 2024
New York
1 review
1 helpful vote
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The Have it Your Way slogan is not applicable concerning this app. I tried to redeem points and couldn't change anything about my Impossible whopper, like no mayo, extra ketchup,...
And explain why I can't use the drive thru when redeeming rewards?

Date of experience: September 11, 2022
Kentucky
1 review
1 helpful vote
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Horrible
September 30, 2023

We went to the mahoning ave Burger King in warren the flies are outrageous. It smells like nothing but week old garbage. The sandwiches were wrong she argued with my 9 year old son that she didn't ring it up wrong. Play room closed no repairs made worst experience of our lives. Almost $50 in food thrown away.

Date of experience: September 30, 2023
Alabama
1 review
0 helpful votes
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Nasty Ann Street BurgerKing
September 25, 2022

Came through the drive they with a coupon code 9092! The sandwich was coke drink flat the only thing that was hot was the fries, however that's not what I came for! The service is awful! Even with them being slow the floor is dirty and nasty after coming in. They are merely sitting around laughing instead of cleaning! I will never come back here. When I brought my food back though I paid with a credit card they wanted a receipt that I couldn't find at the moment. So I will be calling the card company tomorrow to report it! Just GHETTO and filthy and nasty. Full of flies but that reflects on management we know what they do in there spare time and it's not CLEANING!

Date of experience: September 25, 2022
Canada
1 review
1 helpful vote
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Strange experience
August 13, 2022

Had quite the experience. Went there around 9:45pm for dinner. Ordered a whopper meal and spicy chicken nuggets. The staff seemed tired and not very friendly. Finally got our meals, no sauce, salt or ketchup. Went back to the counter to ask for some, i was given what I wanted with an attitude! Now to top it off, the nuggets were stone cold, probably been sitting there for an hour. Last but not least, the staff closed the lights in the restaurant while people were still eating! I guess it was our cue to leave.

Well, in my opinion, BK is the worst fast food.

Date of experience: August 13, 2022
New York
5 reviews
0 helpful votes
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Service is good
March 10, 2019

Very tasty and creative burger. Great vibe but I wouldn't advice taking a date here unless you intend for them to see you gallon of sauce down your shirt as most of the burgers are a lot to handle. Service was great. No lettuce buns though.

Date of experience: March 9, 2019
Florida
1 review
1 helpful vote
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Fourth time in a row they can't seem to get anything right at the drive thru. Order a DBL and a single combo, get two single's, tell them no mayonaise on one of them but you get it, along with cheese that nobody ordered, I drive eight miles only to get upset when I get home and the order isn't correct, not to mention they forget to give you the drinks then after you wait for three minutes they ask what was your order! Burger King #******* is the worst! I'll never go back! Order #569 8/1/21

Date of experience: August 1, 2021
Washington
1 review
1 helpful vote
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Water ice
July 12, 2023

I will give 2.50 stars for the food and service I received but a minus -5 because they charge $1.11 for a cup of water or ice. This is the Burger King on 47th and Swope Parkway. Even if it were not summer I would feel the same way. It's no wonder Burger Kings are disappearing all over Kansas City Missouri.
When a corporation that serves food starts charging for a cup of water/ice maybe it's time for them to get out of the game.

Date of experience: July 12, 2023
Pennsylvania
1 review
1 helpful vote
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I've been to three different burger kings for this two regular whoopers or chicken sandwich or the chicken fries for $5. And none have it they are all $7.00 now that two whopper meal deal that's advertised as $10. Is $14. They posted this deal in PA and New York western side and it's a lie. It said that all the locations we have within 40 miles have it for the cheaper price but when you get there no it's more money. Don't advertise something and even post these locations on your site as available for the cheaper price if it isn't true. It's false advertising and wrong. Some of us have to drive 30 or 40 miles to get to one because we live so far in the country. Makes you feel like a scam. No it's not going to break the bank but when you only pull enough money out to just go there and can't everything without driving that far again it can real mess up your day.

Date of experience: September 30, 2023
New York
1 review
0 helpful votes
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Will ask for your order and leave the store half way through. So I get it it's Thanksgiving, everyone wanted to go home and be with their families. So why not put up a sign with the time you close? Why not tell me as I'm half way through my order, I'm sorry we are closed now? Nope. She helped the 2 people ahead of me, than asked for my order. So she isn't responding and I say, "Hello Hello." I waited thinking maybe she was the only person there and was helping the 2 in front of me. Finally, I realize there's no way, and drive up to the window to see what is going on. She literally left the store in the middle of me ordering.

Date of experience: November 23, 2023

Overview

Burger King has a rating of 1.5 stars from 328 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Burger King most frequently mention burger king, customer service and fast food. Burger King ranks 313th among Restaurants sites.

service
148
value
136
shipping
61
returns
65
quality
135
+47