website thubmnail of Burger King
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Florida
1 review
2 helpful votes
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Wack
April 12, 2022

Wack service.

Staff is very rude. Only nice one is the Spanish petite manager. But he was not there today... the black man with the gold teeth was very rude with sum ugly petite chick with false lashes. They both don't need to work if it's a bother to work. Smh...

Date of experience: April 12, 2022
Ohio
1 review
0 helpful votes
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I entered the 36th and Broadway Berger King ant 7:30 on a Tuesday evening. A table of customers setting with their food eating. I walked to the counter with on one there to help. After a few minutes the person bagging the food for the drive through started to acknowledge us when a voice from the back yelled out the light is still on make them wait. They must be being timed on how long a customer has to wait after they order their food. We waited almost 10 minutes at the counter before leaving without even a word from an employee. You can't call this fast food or service. Acknowledge the customer and telling them there is a wait is a better way to handle this situation. Not sure what else to even say about this situation.

Date of experience: December 19, 2023
Illinois
1 review
1 helpful vote
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I always have to same order. A whopper with cheese and ketchup only. And i get $#*!ing tomato's, mayo, lettuce, and onions. What the actual $#*! is so hard about ketchup and cheese!? Every single burger king i've been to has been horrible.

Date of experience: July 21, 2023
North Carolina
1 review
1 helpful vote
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Keep the 11 dollars!
December 9, 2022

I use the Burger King app the other night and it sent my order to a store over 500 miles away. I contacted customer service and the manager of the store I was trying to get my food from. After 4 days I was told I would not be giving a refund because it was clearly marked on the app which store I was ordering from. Which is not true there's a watermark through the address for one and number two they sent it to a store that I've never been to why would it that even be on there. I guess my $11 was more important to them than my business cuz they'll never get any more what happened to have it your way Burger King I hope McDonald's shut you down

Date of experience: December 9, 2022
Pakistan
2 reviews
0 helpful votes
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Fantastic experience
August 12, 2023

The user-friendly interface made ordering a breeze, and the mouthwatering menu options left me craving for more. With its seamless navigation and tempting offerings, it's my go-to destination for satisfying my burger cravings online.

Date of experience: August 11, 2023
Oregon
12 reviews
35 helpful votes
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Good food, bad employees
October 22, 2018

This place is not good for drive-through/entering the restaurant, the employees are jerks, they ruin your orders, heck, they even cuss at you when you try to tell them that they made an error, they really need to just retrain the employees to be much kinder to the person ordering.

Date of experience: October 22, 2018
Michigan
6 reviews
9 helpful votes
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I got burger king with my little brother, Connor, a few weeks ago. I got a burger, and my brother got a chocolate shake. When I bit into it, I already knew something was up. I carefully inspected the burger, and I saw pickles, tomatoes, lettuce, mayo, AND ranch or something. I ordered just a plain cheeseburger. Instead of wasting time driving back to burger king, I dropped it off for the stray cats to eat. I will NOT be back.

Date of experience: January 4, 2022
Canada
1 review
1 helpful vote
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Where's the beef.
November 24, 2022

Used to go t burger King often then moved where one wasn't available. Ate there yesterday and the meat patty was changed... half its size and the price went up. Never going back there... pure poison anyways. Filthy greedy corporations pushing the limit, hope it bakrupts them.

Date of experience: November 24, 2022
Kentucky
1 review
2 helpful votes
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Bad Service
February 26, 2021

BURGER KING - 1351 Golden Springs Rd, Anniston, AL We pulled up to place the order and there was no response. No hello, or acknowledgment that they were listening. My friend said hello twice before someone literally yelled to go ahead and say your order. Her tone was very rude and loud. The order was timely but the food was dry and hard (chicken sandwich) the fries were luke warm. And they provided no napkins. If I could I would give this a 0 rating based on service alone.

Date of experience: February 26, 2021
Michigan
1 review
0 helpful votes
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Don't ever buy a gift card from Burger King. We bought a $100 card, it worked for the first $40.? And then they (restaurants) kept telling me the card had a -0- balance. I went online to the site and punched in the card numbers and there is $55 left. I called three different BK numbers to just get a new card. They would listen to nothing I said. They kept telling me I had $55 on the card. I told them I knew that but every time I went to a BK I had to pay cash because they said the card had a zero balance. I then contacted Consumer Protection and Burger King would NOT answer them back.

Date of experience: July 17, 2021
Tennessee
1 review
1 helpful vote
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Burger king of west monroe louisiana is far most the worst burgerking i have ever been to.the service is unreal slow no matter how busy or the time of day it is. There is never any ice in the drink fountion and the place is very dirty. They only seem to clean up only when nothing else is clean you not dare go there if you are on a tite schuele 40 minutes are less because you will have no time to eat this place is always this way you would think the owners or the managers or someone who works there would try to improve the place i guess burger king don't really care because people keep coming back but that is the only one in west monroe. Thank you for your time Judy Cook P.S. this was wrote on Easter Sunday

Date of experience: April 4, 2010
Florida
1 review
0 helpful votes
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For a new location buy quality headsets so the drive thru person can actually hear us and had to put the order in 4 times and had to ask for a manager 3 times and never came until I demanded for one to help him. This location needs attention.

Date of experience: October 5, 2021
Mississippi
1 review
0 helpful votes
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Baby attitude
October 26, 2021

I visited buger king Saturday and the lady in drive thru name Kim she was very rude I will not be coming back and I used to love buger king now I will pass on by what you need is better people with better talking skills your service sucks. Make it so bad she had a black shirt on that means she is a manger are you all for reay really.

Date of experience: October 26, 2021
California
2 reviews
2 helpful votes
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Went to Burger King on Olive Drive in Bakersfield, Ca. On March 6 at 5:20pm. Ordered two ch'king sandwiches. They were hard, dried out, and dark brown. I could not even bite in to mine. I complained on their website and was promised a $20 voucher for my trouble but it never materialized. I was told the store had been notified but I would not be contacted by the store. I am out $25 for a meal that was thrown away. Weak email apology is all I got.

Date of experience: March 13, 2022
Illinois
1 review
2 helpful votes
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Terrible company
June 13, 2023

The Mt. Vernon store I worked at stole off of a paycard they issued me and then didn't pay me for the hours I worked. I would never recommend working for this company or eating there either. A friend of mine got sick just from the water because of the restaurant not cleaning the ice bin! They just leave there products (chicken) etc in the bins and just push the buttons to renew them, they don't change the food out! They sell the food until it's gone even if it's hours old.

Date of experience: June 13, 2023
Georgia
1 review
2 helpful votes
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Bad people
September 23, 2023

For the past week I have been ordering the same thing and I expect it to be made as you say it is to be today the person who is doing the order is very rude and snappy. This is the last time I go back every time I order anything it's always wrong and looks like someone threw it against the wall and then packaged it up. I work retail and I don't treat my customers like this so I expect to be treated the same way I treat them.

Date of experience: September 23, 2023
India
1 review
0 helpful votes
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Low food quality
August 1, 2022

One of the $#*!in restaurant in the town. All shakes and drinks are loaded with only sugar and moreover tasteless. If anyone is going there u can waste ur money. Food is of low quality. One glass of shake contain 112 g of sugar. Avoid this place

Date of experience: August 1, 2022
Illinois
1 review
0 helpful votes
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Today I stop at Burger King on Montgomery Road and Route 34 in Illinois to buy Wednesday Whopper at discount price. The lady on the cash register refuse to honour the coupon first of all she knows very little english. Very poor customer service.

Date of experience: June 16, 2021
Utah
69 reviews
100 helpful votes
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Burger King I rank in the came class as McDonald's. They are not bad just ok. I do like their Vanilla Ice Coffee, for a fast food drink it is not bad. Their burgers are not bad in a pinch just like McDonald's. If there is nothing else around they are the next best option.

Date of experience: June 25, 2019
New York
5 reviews
1 helpful vote
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Love love love
April 14, 2019

WOW! Highly recommend this. Didn't know about it but very glad it was recommended! Healthy choices and conscious of the environment. Glad to work with people on their healthier choices. Everything was delicious. Recommend it to everyone.!

Date of experience: April 14, 2019

Overview

Burger King has a rating of 1.5 stars from 328 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Burger King most frequently mention burger king, customer service and fast food. Burger King ranks 313th among Restaurants sites.

service
148
value
136
shipping
61
returns
65
quality
135
+47