website thubmnail of Burger King
bk.com
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Texas
1 review
0 helpful votes
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Bad review
July 18, 2022

I only gave them 1 star Because you can't give them 0 stars. They have rude, nasty and mean service. They got mad at us for them getting our ordered wrong and STILL got our ordered wrong. They have now lost a loyal customer.

Date of experience: July 18, 2022
California
2 reviews
1 helpful vote
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Bad all around
April 25, 2022

Order was only half filled. Not done correctly either. Cashier wasn't friendly. Gloves on hands but kept moving hands towards her face. Already avoid the one on Freeport now will not be going to the one off of Greenhaven. Dr pepper was flat and warm. You can't read the receipt clearly either.

Date of experience: April 25, 2022
Louisiana
1 review
1 helpful vote
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Glass
November 8, 2023

If I could leave a review of less than a star I would. A few years ago I had a very bad and traumatizing experience with Burger King. I didn't realize back then that I should have taken the matter to corporate. I wish I would have known that or would have been advised too. I ordered a Big King Burger, the one with a secrete sauce like a big mac, and when I was eating my burger i found several small pieces of glass. I don't know if it had gotten in the sauce or something else. But after that even the thought of eating anything from there makes my stomach tighten and I get sweaty. Worst restaurant experience ever.

Date of experience: November 8, 2023
India
1 review
0 helpful votes
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Complain
March 3, 2023

HSR branch morning shift cashier is telling me to clean tables front of customers... as I told her that I'm a customer thn again ND again she's telling me the same think to do...I just felt very bad front of other customers

Date of experience: March 3, 2023
West Virginia
1 review
0 helpful votes
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Inappropriate behavior
October 6, 2022

I was sitting in the parking lot and saw a male and female employee touching each other s $#*!... this was Thursday 10/06 at8:50 pm... not sure the names... but they were at the window in dark shirts hedgesville store

Date of experience: October 6, 2022
California
2 reviews
0 helpful votes
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"Not Our Problem"
November 20, 2020

I placed an order on their app. Didn't know they sued Grub Hub. After 45 minutes, no food. I call the restaurant and the lady said "it's not our problem. You have to take it up with the driver." I said "No, I don't. My "contract" is with you. I paid YOU, not the driver. YOU took my money". She insisted it wasn't their problem. I reversed the charge on my card. This is BK SAN RAMON, CA

Date of experience: November 20, 2020
Georgia
1 review
1 helpful vote
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Fun times
August 27, 2022

So, I walk in to the Burger King in Morrow, GA on Jonesboro rd. And was instantly greeted at the door! The cashier met me at the register to take my order and she entertained me the entire time. I was pleased to see the crew cleaning and communicating throughout the store. The managers coached their team well and it seems they are having a great time at work. Whatever is going on, keep it up! Wonderful change

Date of experience: August 26, 2022
Oregon
5 reviews
0 helpful votes
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I appreciate so much the hard work that fast food employees do. They deserve more credit and they are underpaid. They have to deal with rude customers and I just want to say thankyou to all the fast food employees for working hard. I encourage everyone to go to their local fast food place and thank them for their hard work.

Date of experience: March 14, 2022
Florida
2 reviews
3 helpful votes
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What a shame you are
March 24, 2022

Burger King, I am no longer buying your food; instead I will go to McDonald's. Why? You are supporting the war in Ukraine by keeping your business with Russia. While you are paying taxes to Russia, Russia is using your money to continue bombing civilian citizens and children in Ukraine. As of March 24th, 2022, Russian troops killed 128 Ukrainian children, but, obviously, you couldn't care less. McDonald's did the right thing- thats where I will go. Shame on you.

Date of experience: March 24, 2022
California
1 review
0 helpful votes
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Milkshakes
July 4, 2022

They are terrible because they only filled my milkshake up 90% not 100% of the way! I ordered a milkshake and they didn't not give me the full milkshake that I order. But regardless I will be back for more milkshakes because I really love burger king milkshake even though I am lactose intolerant

Date of experience: July 4, 2022
Seychelles
4 reviews
2 helpful votes
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Waste of money
April 8, 2019

Being eating my burger in the car.It was dark, so when I got home and had a look at it I realized it was raw. I brought it back because of alarmingly underdone it was. Unacceptable and unapologetic service. Came from out of town and was not impressed. Worst experience ever, waste of money...

Date of experience: April 8, 2019
Washington
1 review
0 helpful votes
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17 17 W. 38th on my way to work. I went through the drive-through and I ordered two bacon cheeseburgers with a small fry and a drink. The manager gets an attitude because I asked her to be without pickles and she just gave me two cheeseburgers with pickles and I got out the drive-through park. The car went in. Told her these two burgers were supposed to be without pickles. She throws it in the trash and tells him to make me two cheeseburgers with no bacon and charge me for that, we can't call Lynn and complain because they just give you an automated system telling you could talk to support 24 seven which is a lie so I will never shop at Burger King again

Date of experience: October 26, 2023
New York
1 review
1 helpful vote
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They will cut you off while trying to give your order to them. They constantly are forgetting all of my order and sometimes incorrect. Tonight I went through and asked for what they have forgotten. They at first ignored me just looked at me and walked away. When they came to me finally they tried telling me that I didn't order what I ordered so they didn't have to give me what they forgot when I clearly saw the order on the board of what I ordered. They then slammed the window on me.

Date of experience: June 5, 2023
Illinois
10 reviews
39 helpful votes
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NO! NO! NO!
January 23, 2023

Burger King has had put some really disgusting things on the menu. Although I hate Mcdonald's, I will say that Burger King did copy McDonald's. A lot of Burger King restaurants hire staff that don't care about what you get. If they get your meal wrong, They probably won't give you a refund.

Date of experience: January 23, 2023
Texas
1 review
0 helpful votes
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No Good!
October 22, 2022

They premake the burgers and place them in a warmer! I would like my burger to be made right when I arrive not two and three hours early also the last two times I've been their my burger has been cold

Date of experience: October 22, 2022
New Jersey
4 reviews
0 helpful votes
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Best Burger
March 1, 2019

Truly one of the amazing burger chain we have eatan at! Customer service are also good.
Beautiful presentation, amazing taste and good staff, awesume. Plus very attentive service. Their mac mince cheese burger with olive sauce is very tasty.

Date of experience: February 27, 2019
Georgia
57 reviews
75 helpful votes
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Never again...
July 21, 2021

I tried, a few times. I really did! I gave Burger King multiple chances and every time, they failed. I ordered the Whopper with large fries and every time, it's cold. I even tried multiple Burger Kings. They are all the same. When I order hot food, it shouldn't be cold and I definitely shouldn't have to throw it in the microwave to heat it back up.

Date of experience: July 21, 2021
Washington
1 review
0 helpful votes
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It seems since covid came to the front in 2020 BURGER KING THINKS AMERICANS ARE STUPID TO SUBSTITUTE THE WHOPPER FOR THE CHILDS WHOPPER WHEN REALLY ALL THEY WANT IS MORE PROFITS... HERE IS YOUR SIGN DIP$#*!S

Date of experience: June 2, 2024
India
2 reviews
1 helpful vote
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Meh
May 3, 2017

BurgerKing used to be freakin' awesome and I have no idea what happened but the food got worse and worse each year! Fries used to be fantastic, nowadays they are yukky. The burgers look like they become smaller each year. I could go on forever but I think you get the idea. Yeah, not only BK but also MCD. Don't know what happened.

Date of experience: May 3, 2017
Virginia
1 review
0 helpful votes
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Was to get a free Whopper with meal purchase and never received it... went back around and they told me to go back around. But they never came out... went into store and they said I was not entitled to it... coupon
Doent make sense. Food was cold when I ate it... wasted 15 min trying to get... never again... terrible way to treat a senior citizen and a Vet...

Date of experience: December 2, 2020

Overview

Burger King has a rating of 1.5 stars from 328 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Burger King most frequently mention burger king, customer service and fast food. Burger King ranks 313th among Restaurants sites.

service
148
value
136
shipping
61
returns
65
quality
135
+47