business logo of Burger King

Burger KingReviews 331

1.5
bk.com
Write a Review

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Burger King?
grey star
grey star
grey star
grey star
grey star

Burger King Reviews Summary

Burger King has a rating of 1.5 stars from 331 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Burger King most frequently mention burger king, customer service and fast food. Burger King ranks 322nd among Restaurants sites.

service
151
value
139
shipping
62
returns
67
quality
136

We monitor reviews for authenticity

New York
1 review
0 helpful votes
Follow Gerry S.
Unfollow Gerry S.
Share Review
Report Review

Very cold food
February 1, 2024

Me and my wife stopped through the druve through to grab lunch. We order a whopper, double whopper, medium onion ring and medium chocolate shake. Not only was the food cold and disgusting, but it cost $22.00 dollars. This is the last time that will every take my business here. Totally disgusting!

Date of experience: February 1, 2024
Florida
1 review
0 helpful votes
Follow Thomas O.
Unfollow Thomas O.
Share Review
Report Review

1 cent sandwich a sham
January 30, 2024

Again BK blows big opportunity. 1 cent sandwich with $1.00 purchase? You don't sell anythng for $1.00.
Then ask for a Paypal payment for $3.98? Where did your mkt'g people come from...Bud Light?
Don't bother...

Date of experience: January 30, 2024
Ohio
2 reviews
0 helpful votes
Follow Mary S.
Unfollow Mary S.
Share Review
Report Review

No longer the best
January 23, 2024

I had my original chicken sandwich today at the BK in eastlake ohio, has been my favorite for years. Not any more. It was dry, no Mayo, and not a sesame sead bun. Micky D'Souza makes me sick so I guess I'll try Wendy's.

Date of experience: January 23, 2024
Ohio
1 review
0 helpful votes
Follow Rebecca H.
Unfollow Rebecca H.
Share Review
Report Review

Bag issue
January 20, 2024

So I went to Burger King and I asked for a door dash bag because I have more food with me and when I asked I said can I have one of those bigger bags and they gave me the smallest they had.

Date of experience: January 20, 2024
New York
1 review
0 helpful votes
Follow Juliet B.
Unfollow Juliet B.
Share Review
Report Review

Cussing
January 20, 2024

She was mean and she was cussing at a 35 year old and she was being rude and she was trying to make fun of her for being a bully

Date of experience: January 20, 2024
Texas
1 review
0 helpful votes
Follow brandy a.
Unfollow brandy a.
Share Review
Report Review

Fast Service!
January 19, 2024

The belton store, has exceptional service quickness! I didn't have to wait for my food and it was not overly expensive.

Date of experience: January 19, 2024
Maryland
1 review
0 helpful votes
Follow Michelle C.
Unfollow Michelle C.
Share Review
Report Review

Ordered delivery and they never put the sandwiches in my order. Was told by BK that I myself, had to track down the delivery person and have them pick it up and bring it back and then cancel a already delivered order and place a new order, corporate told me they don't do refunds and would just give me a measly $15 coupon on a $ 45 order. Needless to say none of that happened, they lied and stole $45 from me and my kids. We ended up eating Mac and cheese that night. THANK YOU BURGER KING! WILL NEVER ORDER AGAIN FROM THEM!

Date of experience: January 1, 2024
North Dakota
1 review
0 helpful votes
Follow Sheila T.
Unfollow Sheila T.
Share Review
Report Review

One was not allowed to get my full order in. So instead I got crappy customer service. Yelled by staff.

Date of experience: December 25, 2023
Illinois
1 review
0 helpful votes
Follow Charles L.
Unfollow Charles L.
Share Review
Report Review

I entered the 36th and Broadway Berger King ant 7:30 on a Tuesday evening. A table of customers setting with their food eating. I walked to the counter with on one there to help. After a few minutes the person bagging the food for the drive through started to acknowledge us when a voice from the back yelled out the light is still on make them wait. They must be being timed on how long a customer has to wait after they order their food. We waited almost 10 minutes at the counter before leaving without even a word from an employee. You can't call this fast food or service. Acknowledge the customer and telling them there is a wait is a better way to handle this situation. Not sure what else to even say about this situation.

Date of experience: December 19, 2023
Colorado
1 review
0 helpful votes
Follow Desmo K.
Unfollow Desmo K.
Share Review
Report Review

What in the H~_L ARE YOU THINKING.? The jerk singing off key MAKES ME WANT TO GO THROW A ROCK THROUGH YOUR WINDOW.

Date of experience: December 10, 2023
Michigan
1 review
1 helpful vote
Follow Amber C.
Unfollow Amber C.
Share Review
Report Review

Horrible
December 10, 2023

My husband placed an order at Burger King that is less than 1 mile from our home, the bun on his burger was rock hard, he asked for extra everything and none of the toppings were remotely close to having extra, and it was all cold by the time he got home (not even warm)

Date of experience: December 10, 2023
Arizona
1 review
1 helpful vote
Follow Pat M.
Unfollow Pat M.
Share Review
Report Review

No KETCHUP
November 28, 2023

What is hard to read about NO KETCHUP? It's on the receipt. It's on the wrapper of the burger. My daughter gets home, guess what, ketchup all over it. This generation of kids, I feel sorry for. They just don't give a darn.

Date of experience: November 28, 2023
New York
1 review
0 helpful votes
Follow Rayne S.
Unfollow Rayne S.
Share Review
Report Review

Will ask for your order and leave the store half way through. So I get it it's Thanksgiving, everyone wanted to go home and be with their families. So why not put up a sign with the time you close? Why not tell me as I'm half way through my order, I'm sorry we are closed now? Nope. She helped the 2 people ahead of me, than asked for my order. So she isn't responding and I say, "Hello Hello." I waited thinking maybe she was the only person there and was helping the 2 in front of me. Finally, I realize there's no way, and drive up to the window to see what is going on. She literally left the store in the middle of me ordering.

Date of experience: November 23, 2023
Illinois
2 reviews
0 helpful votes
Follow John C.
Unfollow John C.
Share Review
Report Review

Just spent one hour in highland illinois burger King ordering waiting waiting waiting getting order leaving one hour after starting order. Meal was Luke warm no salt on fries onion rings overcooked burgers tasted old. They tried to give me a juice box with no straw. I wanted to ask them if they ever considered serving fast food and maybe serving it above 140 degrees

Date of experience: November 21, 2023
India
1 review
1 helpful vote
Follow Alok P.
Unfollow Alok P.
Share Review
Report Review

Amazing taste as always
November 18, 2023

Burger king is always my favorite for burgers and I prefer it over any other. I like the taste as well as the price too.

Date of experience: November 17, 2023
District of Columbia
1 review
0 helpful votes
Follow No N.
Unfollow No N.
Share Review
Report Review

Reviews
November 16, 2023

The food was good but the wait was terrible and there was terrible customer service when we got there they didn't even have or our order right

Date of experience: November 16, 2023
Texas
1 review
0 helpful votes
Follow Linda M.
Unfollow Linda M.
Share Review
Report Review

Rude
November 12, 2023

If a person is already paying for an order telling them its $2.00 for a cup alone but.35 cents for a glass of water seems quite a bit in price jump?! I believe that's bull$#*! and they must have needed it for their fly problem that they seen to have here.

Date of experience: November 12, 2023
Louisiana
1 review
1 helpful vote
Follow Erica A.
Unfollow Erica A.
Share Review
Report Review

Glass
November 8, 2023

If I could leave a review of less than a star I would. A few years ago I had a very bad and traumatizing experience with Burger King. I didn't realize back then that I should have taken the matter to corporate. I wish I would have known that or would have been advised too. I ordered a Big King Burger, the one with a secrete sauce like a big mac, and when I was eating my burger i found several small pieces of glass. I don't know if it had gotten in the sauce or something else. But after that even the thought of eating anything from there makes my stomach tighten and I get sweaty. Worst restaurant experience ever.

Date of experience: November 8, 2023
Pakistan
1 review
0 helpful votes
Follow soxebe r.
Unfollow soxebe r.
Share Review
Report Review

BurgerKing never fails to impress! The website's user-friendly interface made ordering a breeze. The delicious burgers arrived hot and fresh, exactly as I wanted. Great job, team!

Date of experience: October 29, 2023
Kansas
1 review
0 helpful votes
Follow Tomeka R.
Unfollow Tomeka R.
Share Review
Report Review

17 17 W. 38th on my way to work. I went through the drive-through and I ordered two bacon cheeseburgers with a small fry and a drink. The manager gets an attitude because I asked her to be without pickles and she just gave me two cheeseburgers with pickles and I got out the drive-through park. The car went in. Told her these two burgers were supposed to be without pickles. She throws it in the trash and tells him to make me two cheeseburgers with no bacon and charge me for that, we can't call Lynn and complain because they just give you an automated system telling you could talk to support 24 seven which is a lie so I will never shop at Burger King again

Date of experience: October 26, 2023