We ordered 130.00 worth of food and by the time you added all of your fees it came to $192.00. You are the biggest rip-off ever. Doordash should be everyones choice from now one. Ridiculous. Please everyone find another delivery service and check out their fees. Ours came with a mandatory tip, booking fee (what ever the hell that is) and a service charge. I just am stunned.
We are in temporary housing while we renovate our home. Since most of our stuff is in boxes in storage, cooking is limited. And since we don't want to go out to eat every night, BiteSquad has been a wonderful way to stay in and still get great food delivered. Last night's delivery was as if the food had just come out of the oven. Love BiteSquad!
Ordered last night, saw that it was going to be late before we received our food so I Live Chatted with someone from BiteSquad and I asked to move it to today for lunch. They did it and we received our food a little earlier than expected. I got a text message just before they arrived. The guy was nice and gave me my bags, wished us a Happy Thanksgiving and was off.
It's the little things. Having a uniform and a branded vehicle makes a big difference to me. Great selection of restaurants. Good ordering system that allows for variations and options in menus. Food arrived faster than estimated from a very friendly delivery person.
I prefer BiteSquad to UberEats and GrubHub.
They actually called me to find out what I would like to substitute for a vegetable that the Restaurant was out of. Driver was very professional and courteous. Smiles all around today - THANK YOU. Oh, and the food was great also!:-)
Don't waste your money. They canceled my order without emailing me to let me know! Bottom line is this place is extremely unreliable! Customer service is also a joke
Order $37 worth of food and total ends up being 63 dollars, 20 of which are fees that don't go to that driver.
So to recap, its a company that screws it customers, restaurants, and its drivers. Don't use.
Great experience. Ordered Pizzeria Orso from Bitesquad - Saturday night - they were only 10 min late - for a busy Saturday night that is amazing - the delivery person was awesome and kind. Completely comfortable opening my door to him. 100% great experience.
Im visiting Austin for six weeks and discovered BiteSquad. Easy to order, easy to pay. I love that they keep you updated on the status and let you know when they are arriving. Food is hot and drivers are friendly.
I wish I could take them back home with me.
Customers, this is how they treat employees just so your aware. They say you make 11-15$, you drive across town every order. They don't keep you in one zone. Half my paycheck is my gas. Also I haven't been payed! I have been asking for help for weeks! Being refused help, going back and forth with HR (they take days/week to reply) Still no help. Even the manager Scottie is leaving me on read. It's all pathetic don't waste your time I thought I'd enjoy this job its a kill. Also, my app stated I had no scheduled shifts so there for I had no reason to show up for work, I got a verbal warning for missing work. After I explained and proved to Scottie with screenshots of my empty schedule of what had happend. He stated "It's just a verbal warning sign it". Do not work for this job! It's unorganized and pathetic, lack of good vibes. Most of the energy I got out of the managers was unhappy rude folks.
Answer: Well from what I've seen as an employee it's a scam
Answer: I received a $100 gift card from a close friend after losing my brother. I can't use it.
BiteSquad has a rating of 2.9 stars from 595 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with BiteSquad most frequently mention customer service, live chat and credit card. BiteSquad ranks 3rd among Food Delivery sites.