Bikini Mas

I bought two bikinis from here. One turned up and the quality was so poor, it was falling apart and when done up was completely lopsided.
The second bikini never turned up I have been chasing them for over a month now and keep getting fed useless information about the fact they are looking into it and then ignored for another week until I chase again. I am going to report them to trading standards authority, companies like this should not be allowed to operate.

If I could rate 0 stars, I would because my experience was horrendous.

I ordered sizes according to the size chart on their site, and the swimsuits I received were nowhere near what they advertised.

I went back and forth with customer service FOR MONTHS and the only "solutions" they provided involved me paying to send them back or a "coupon for a future purchase".

Why would I spend more money when they're falsely advertising their products?

They were extremely rude to me and belittling in their correspondence.

Don't waste your time or your money on this garbage.

They're stealing from customers by taking money for something that they don't provide.

The quality of this swimwear is terrible. When it eventually arrives from China it is nothing like the images on line. They then make it as difficult as possible to return the item, asking you to fill in a form and include a photograph of the item!. The item then needs to be sent recorded delivery back to Tenerife, an island off the cost of Spain.
The system for returns is slow and the form does not load properly making filling it in very frustrating. Save yourself a lot of grief and dont buy from this site.

If I could give negative stars I would! I ordered 3 suits from this company and never got any confrimation emails, I emailed multiple times and they could never give me any reliable information. When they finally arrived 2 months later they were horrible! Super cheap materials sizes were way off and looked nothing like the photo. There is no way it is the same suit as pictured. Then when I tried to return: I had to apply for a return and send photos of the suits! I did this and no response or actions! Complete scam dont ever buy from these rip off artists!

I ordered two bikinis through bikini Mas. It took six weeks to ship one bikini. The other tracked toban address in North Carolina and I live in WI. I emailed and tried to chat (noone ever reaponded this way) but they keep telling me my bikini shipped with the other one even though there is a clearly a different tracking number for the second one. They are idiots and will not refund me or resend. I hope you review this before buying, I wish I would have reviewed before I did. I'm reporting them to fraud. And the bikini I did receive was extremely poor quality.

I noticed the Andrea Arrow bikini advertised on Instagram and I stupidly placed an order on July 6th for a bikini $49.99. It was shipped on July 16th. It was delivered to my local post office July 26th instead of my home address. It made no sense! I was away on vacation in another country and kept getting notifications via text message to pick up my package at the post office every 15 minutes. So, I sent my dad to the post office and it wasn't even there. It had been delivered to my house. When I opened the bathing suit, it was the worst material, and the stitching was all wrong. OH yeah! It came from a sketchy Chinese mailing address. I just started the return process, but I have a feeling it's not going to work. I'm now afraid they could hack my credit card. Shame on Instagram for allowing this fraud company to advertise on their site.

Order 1 item.
Never received it.
After months of following up with them, them telling me it had been delivered, they then accepted that it hadnt been when I told them to give me proof it had been delivered, they then refused to refund me. They would only reship or give me credit for another item (so I can redo this 4 month process in an eternal loop since when they ship it doesnt get delivered? They will refund if you return an item (apparently) but not when you dont ship.

Clearly a money rolling scheme!

Do not buy!

They intenatationally send the products piece by piece. If you don't like it (and most of the time you will not), you have to send it also piece by piece back to meet a 14-day deadline, which means high costs on mail service. They in fact "blackmail" you through mail fee.
They also lie in return policy. They say in the policy that they can desice to give you 75% discount and you can keep the stuff. The real life is that the discount is only a coupon you can use during your next purchase.

This company is a complete scam. I was forced to re-enter my credit card information multiple times and try multiple cards before finally getting approval, only to then have my booking rejected via email claiming it was fraudulent. No doubt this is just some dodgy portal to collect people's credit card information - I'm surprised to hear that some people here actually even got their orders (badly made as they are by the sounds of things). I am going to be watching my credit card statements like a hawk and know exactly where I'll be going if something looks sus. The customer service address "@gmail" should have been a give away too...

Clearly this site is selling knock offs from other websites. I foolishly purchased two items from them without any research. The tracking has been the same for over a week - at a facility in China. They reply to queries with machine generated replies from a gmail address about their shipping policy. Save your cash, find the original item and get your item in a time that's reasonable for those of us living in the 21st century and from a legitimate company.

I ordered three bathing suits from this site 06/30/18... I received confirmation mails, two days after I received an email that my order had to be split because some suits were out of stock... as the days were passing by, around 07/30/18 I started being worried for not having any other news about my order...
At that time I started searching for reviews and I saw this blog here, where I read so disappointing comments that I started believing that my order will never come or even if it will it would be terrible quality...
I sent an email to the "contact us" link asking about tracking my order etc... After 3 days I received an answer about where my package was and the tracking number... I had a continuous exchange of emails with customer support giving me informations I needed about the tracking procedure... eventually I received the first package on 08/08/18 and the second one on 08/16/18 from the post office in my area...
The bathing suits are in great condition, with very good material and fitting... (and trust me I usually buy expensive and good things, so I know about quality)
The reason I write this review is because when I read the reviews here I was terribly disappointed and thought that I lost my money...
Maybe some items are not so bad.
The only thing that is sure, is that we need to be very careful on the online shopping!

I immediately regretted buying a bikini from this Instagram link, and now know not to make the same mistake in the future. The bikini was cheap quality when I received it in person (several weeks after paying $40 for it) and then my only options to return it, were to pay for shipping (from Philadelphia to Spain.) or to receive 60% of my money back. Very poor quality material, inconvenient shipping/handling, and I will not make the same mistake in the future.