I ordered 2 swimsuits on 30 January 2018 and the first arrived in March and the second arrived in April - yesterday (19/04/18). I have tried to get a refund for the past month or so and all i get is this:
From: Returns (Customer Care) [mailto:*******@bikinimas.com]
Sent: 20 April 2018 14:06
To: Leanne Barry <*******@priorityfreight.com>
Subject: [Customer Care] Re: BikiniMas.com - Return Information
##- Please type your reply above this line -##
Your request (*******) has been updated. To add additional comments, reply to this email.
Returns (Customer Care)
Apr 20,09:05 -04
Hi Leanne,
This is Customer Support Team.
We appreciate you bringing this to our attention. As a Customer Care, we will do our best to rectify your concern.
We would like to inform you that the link that we provide to you is valid and correct. Upon checking it here there is no error on the website. All you need to do is to input and fill the information provided.
You can fill out the return form on this link https://BikiniMas.com/pages/apply-return.
Please be guided that it is very important that you must take a PHOTO of the product that you received as much clear as possible and attach it on the return form.
If you need further assistance or have any questions, we are always happy to help.
Sorry for the inconvenience.
Best regards,
Anne
Customer Support Team
The link works but the website does not - i do not beleive i will get me money back.
The swimsuits are poor quality and the arrive 3 months after ordering - DO NOT USE BIKINIMAS