Do not shop here! I ordered a S, received a "S", however it was actually a XL. Quality is so so poor, it does not come close to their pictures. They say they have a return policy, however, they don't. The wont answer your emails. SCAM! Please spread the word about this horrible company.
Worst quality bikinis I have ever seen. They were £30 each when they arrived they had the label on from china saying they were $3 dollars! Cheap horrible bikinis, not like picture at all, and they have a 14 day return policy but make it impossible to return within this time, they do not give you a return address.
Stupid enough to puchase 2 bikinis and beach wear which were worst quality you can ever imagine. Nobody can call them as bikini, just poorly sewed low quality fabric. Beach wear was also horrible, like $5 clothes sold at street in developing country. Stay away, be alerted. Never trust customer service which email address is gmail. Be careful, almost all swimwear and those cheap clothes advertised at facebook are from same '' company". You can even find same clothes much much cheaper on aliexpress.
I wish I had read these reviews sooner. I ordered a white bikini and I got a light purple bikini that was pure garbage and looked nothing like the photo. Then I went to return it as they claim at purchase you can make a return, however, when you get the return request form it only allows 60% store credit (which I will never use again). I still have not even seen the 60% credit. TOTAL SCAM company!
Badly made bikini, seams looking like a 3rd grade students first sewing lesson.
Took almost a month to get here and after inquiring multiple times on the customer service page (to not result), only got a response from the facebook page where they gave me a nondescript tracking number with no actual company.
On top of this they sent me the wrong size with no way to return. Better lose some kg's
Order two bikinis in size S which I normally wear. Both bikinis were too small and made of a cheap and low quality material and don't look like anything advertised! Tried to return but their return policy does not allow returns and they do not issue refunds! Terrible place, took ages for the shipment to arrive from China too. Both bikinis will go to the bin as I can't wear them and it was a complete loss of money! Please stay away from both Bikinimas and Aria Voss as both companies sell the same crap!
I ordered a one piece floral swimsuit that was WAY too small. No packing slip with anything helpful to return back for a refund. I emailed them and they sent me a long drawn out process on how to return including sending them a photo. I couldn't even get past the first step because the website did not recognize my order number. I emailed them again and advised them of my current problem and to please respond soonest because you only have 14 days to return. No response, still no response back.
Dont buy from here! The quality is awful and they dont stand by their products at all. Their customer service is horrible. I asked where they were located so I can send back this awful product and they wouldnt even tell me where. I ended up settling for 60% of my money back just to be done with this awful company.
They need negative numbers to rate this company... I don't even know what negative number I'd give them. Bought two bikinis... took over a month to be delivered only to have both be a horribly made. Both had major design flaws. Imagine taking a size M cup and an XL cup and sewing them together to make a top. That's basically what happened and there's absolutely no way in hell to adjust its lopsided fit. I looked like I was on the show botched!
The second one had the inside white elastic stitching so close to the edge it is clearly visible from the outside. Looks like I'm wearing white underwear underneath. And the ruffles on the outside seam around the butt and crotch area look like you have some weird body part trying to come out.
Next problem is trying to return them. I went through the whole return process 3 separate times on my iPhone only to get to the end and the website say it's down.
Did it on the computer another 2 times same thing finally just wrote an email. I get a reply back 3 days later saying the pictures aren't good enough that I need more. This is where I'm currently at. Absolutely furious. Wish I had read the reviews prior to spending my money and time. Bunch of cheap $#*! BS! Oh also just now trying to fill this review out it says under the "write your review" says "add credibility to the review with photos" well guess what it can only be jpg gif or png not a freaking photo. And the "credibility" part wtf!
Cheers
Crotchety Me
The item I ordered never arrived. I tracked it several times & it always said that it was in transit in China. I emailed the company countless times & was always fobbed off with excuses.
When they confirmed that the package had been returned to sender they then wouldnt give me a refund even though I was well within my consumer rights to request one as I had paid for a product that I never received. I wish I had done more research before buying from this company!
I tried to get my 30% off as advertised on Facebook and they said the price included the discount after I made my inquiry. I believe their advertising to be misleading and deceptive.
You won't get the same stuff as website. The quality is very very very very bad, and sent from China. You won't get your money back even though you apply for refund and return the terrible swimwear. I am so pissed off!
Purchased 5 bikinis for almost 200 USD! Stupid enough to relyon the look from the pictures. The bikinis are made in china, no quality control, horrible fitting and finishings. Some bikinis dont even look like on the pictures.
Primark delivers better quality for less than a fifth of their price. Stay away from this brand!
I wish I had seen these reviews before I placed my order, it was a complete scam. I ordered the retro high waist bikini, when I received it the stitching was already coming apart. The material is so cheap and looks cheap! The top is not hemmed and does not have a elastic under the bust, it's just cut material so it rides up with minimal movement. It's a total rip off I paid $60 CAD, I got scammed. I've filed a claim with the company but I don't have high hopes. I know the suits look cute online but don't do it! They are TERRIBLE quality. You have been warned!
I ordered a floral one piece and received a suite after about 2 months that was not the same material as the one pictured and VERY small and cheap. Terrible, now Im *applying* for a refund whatever that means.
3 bikinis. Ordered large off sizing chart. 3 x bottoms are an extra small and 3 x tops are extra large. Quality nothing like the pictures! Wouldn't pay $10 each for this chinese rubbish. Star rating -0
I made the regretful decision to purchase from this company, because the return policy mentioned refunds were possible if the item did not fit or was not of expected quality. I did not realize that the return process would be SO onerous that it is essentially impossible to get a refund. They make you upload photos of the product that you are returning (why?), but the link to upload the photos does not ALLOW you to upload any photos. Thus, making it impossible to process the return. Once I opened a dispute with PayPal, they finally responded to my inquiry and accepted a photo directly to their email - but now I am to return these products to the CANARY ISLANDS... which will be a hefty postage fee, in order to receive my "full" refund. Not only that, they then require a receipt of postage and the tracking number - so more work on my part to ensure that I get a refund. I have HUGE regrets over ever purchasing anything from this company and will do my best to alert everyone I can to not make the same mistake. TERRIBLE!
DO NOT ORDER FROM HERE! They don't even ship your order out and trying to contact their customer service team is nearly impossible as they do not write back. Wish i read all these reviews before I placed my order and lost money. Will be reporting this fraud company.
The items I ordered never arrived
I contacted them but they do not want to pay me back and claim that my items have been delivered,
I read the comments of other people and apparently I am not the only one who has this happened
As everyone else has said, this company is a scam. The swimsuits were physically not wearable, and the cost to return is more than the swimsuit. I went through paypal to launch a dispute. Bikinimas PayPal expert as calls hinself, told me theyd refund me if I closed the dispute first because PayPal wouldnt allow them to send a refund while the dispute was open. They are so shady and are stealing consumers money. As someone else said - the swimsuits look really great online, but dont fall into the trap!
Overview
The company's reputation is significantly tarnished by widespread customer dissatisfaction, primarily due to poor product quality and unreliable shipping practices. Many customers report receiving items that do not match the advertised images, with complaints about cheap materials and sizing discrepancies. Additionally, the customer service approach is criticized for being unresponsive and ineffective, particularly regarding returns and refunds, which often involve cumbersome processes and delays. While a few customers noted satisfactory experiences, these are overshadowed by the prevalent negative sentiments, indicating a pressing need for improvements in product quality and customer support.
This summary is generated by AI, based on text from customer reviews
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members