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Big Fish Games

How would you rate Big Fish Games?
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Washington
1 review
1 helpful vote
Follow Dont have Facebook M.
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When u buy chips they acully cheat too steal them back. I won one jackpot in 4 years 4 750 million when i played 24-7 then when i ask 4 help they said they would ban me biggest rip off

Date of experience: April 11, 2021
Canada
1 review
1 helpful vote
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I cannot believe that BFG would take down the best Mahjong game ever made - Mahjong Tower Eternity! Shameful - annoying - frustrating - incredibly bad

Date of experience: January 3, 2018
Virginia
1 review
3 helpful votes
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BEWARE! RIPOFF! DO NOT PURCHASE FROM THIS SITE! Games don't download after purchase! BEWARE! RIPOFF! DO NOT PURCHASE FROM THIS SITE! Games don't download after purchase! BEWARE! RIPOFF! DO NOT PURCHASE FROM THIS SITE! Games don't download after purchase! BEWARE! RIPOFF! DO NOT PURCHASE FROM THIS SITE! Games don't download after purchase! Beware! Ripoff!

Date of experience: April 23, 2018
GB
1 review
2 helpful votes
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Thieving b******s
August 20, 2023

Email the ceo of bfg at *******@yahoo.com or *******@bigfishgames.com. Before he deletes them both.Thieving p***k.

Date of experience: August 20, 2023
Australia
2 reviews
2 helpful votes
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Big Fish potentially costs folk their relationships. When my partner quit after a year and a half, he wasn't twice the man, he was 10 times the man. I consequently realised just how much I'd been neglected & how much he'd neglected doing with his life. Like talking to his children, fixing or replacing old or damaged things around the house & making & progressing towards plans for the future. It literally makes me sick. Why did he do this to me yet say he loved me? It feels now like he abused, shunned & isolated me. I becane cooped up in our little home. I couldn't make friends or maintain existing friendships as I drew closer and closer to wanting to eat my own faeces. What it's made me feel is enough to make a person neck themselves. We're done. You will be too. Either that, or you'll stay imprisoned, doubting your value & losing touch with people outside the home because your partner doesn't make friends anymore nor interacts with or tolerates yours, or you, or his kids, or their mother. Life just stops. It just stops. Mark my words cigarettes have Nothing on what a Big Fish adict will do to your life, mark my words they're like a cancer & will deplete you of your happiness & eventually will & ability to live. It eats up everything. Everything. Finally getting away. I feel as insanely happy & relieved as the chick at the end of that Texas Chainsaw Massacre movie. I will never forget what happened to me. Ripped off is an understatement.

Date of experience: November 18, 2019
Illinois
1 review
1 helpful vote
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I own globlin kingdom and love the series Awaking but I can not get out of the maze. Played it before and had no trouble but now I am stuck. Tell me how to proceed please. Delby77

Date of experience: October 6, 2014
Wisconsin
1 review
13 helpful votes
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I was a BFG customer from 2007 until this year. I paid the monthly fee, and when I couldn't find a game I liked, I sent certificates to friends and family to use. I was even a customer beta tester - they would send me trials of games in development to try out for them. So, I probably would have stayed a customer if it wasn't for the poor customer service. I have received 4 games in the past year which are unplayable due to glitches. Years ago, and one of the reasons I stayed a customer, the company would investigate and make a fix. If they couldn't fix the game, they would send a credit for a free game. I only needed to use a credit twice. Now, they don't even do that. There is at least one game I have that has been defective for over a year, and another customer contacted the developers (not BFG) who responded by investigating for BFG and sending the correct version of the game. That was almost three months ago and BFG has done nothing. Now that they practically have a monopoly on the casual gaming market, they have replaced their great customer service with arrogance. So sad!

Date of experience: May 15, 2016
GB
1 review
3 helpful votes
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Buyer Beware
March 30, 2017

Clicked DO NOT want membership but still took a monthly fee of £5.39 after buying a game. Beware Stay away

Date of experience: March 30, 2017
Minnesota
1 review
16 helpful votes
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Fraud
April 9, 2015

Watch out, when you purchase a game, they automatically "subscribe" you, then withdraw money from your account every month. Scandalous!

Date of experience: April 9, 2015
Netherlands
1 review
0 helpful votes
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Don't pay anymore!
December 18, 2020

Big fish has blokked me from commenting on the site becouse I questioned them about they're very expensive games.
So I try to make people aware this way and this is my message!

All the games you pay a lot for at big fish are free available on
game-owl.com and
Wendysblog.info

Full versions.
Why pay if you don't have to at all?

No pay
No trials
No codes
New games evry week.
And last but not least, 99.9% these games work without problems.
All you have to do is download‍.

Also big fish is almost never availeble for support (unless you are a new custumor, then they react emediatly). Wich is a problem if you just payed them enough for a game and than that game does not work like it should wich happend all the time.
With the sites ubove there are realy hardly ever issues.

Please stop paying for those games, stop being cheated.
Sorry for my poor English.

Date of experience: December 18, 2020
Denmark
1 review
0 helpful votes
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Terrible
November 27, 2023

As an avid enthusiast of coding and technology, my recent interaction with [Company Name] has left me grappling with an overwhelming sense of shame and regret. In an era where innovation and precision are paramount in the coding realm, my experience with this company has been a disheartening deviation from the norm.

From the outset, it became apparent that the coding practices employed by [Company Name] were subpar, to say the least. The lines of code resembled a chaotic tapestry, devoid of the elegance and structure that defines a well-crafted program. This lack of attention to detail extended beyond mere aesthetics; it infiltrated the functionality of the software, resulting in a user experience that was marred by glitches, errors, and inexplicable hiccups.

One cannot help but wonder how a company operating in the coding domain could produce such a haphazard product. It raises questions about their commitment to quality, professionalism, and their understanding of the very foundation upon which their business is built – code. As someone who appreciates the artistry of coding, it was disheartening to witness the neglect and indifference with which [Company Name] approached their craft.

What compounded my sense of shame was the realization that I, as a consumer and advocate for quality coding, had unwittingly become entangled with a company that fell short of the standards I hold dear. I should have exercised greater due diligence in evaluating their track record and scrutinizing their coding practices before engaging in any form of collaboration.

The shame I feel is not only a reflection of my misplaced trust but also a recognition of the responsibility we bear as consumers to demand excellence from those we choose to support. In the rapidly evolving landscape of technology, settling for mediocrity is not only detrimental to individual projects but also contributes to the erosion of industry standards.

In conclusion, my regretful association with [Company Name] has left an indelible mark on my perception of coding-based enterprises. It serves as a poignant reminder of the importance of thorough research and scrutiny when aligning oneself with companies in the coding arena. As a community, we must hold each other accountable for maintaining the integrity and excellence that define our craft.

REFERENCE IN IMAGE.

Date of experience: November 27, 2023
Minnesota
1 review
1 helpful vote
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HELP
March 25, 2018

HOW DO YOU DOWNLOAD A GAME THRU INTERNET EXPLORER.dO YOU PUSH RUN RUN, OR SAVE RUN. I KNOW ON MOZILLA ITS DIFFERENT. BUT WHY IS THIS SO CONFUSING AND LEAVE THEM ALL THE SAME AND SAVE TH HASSLE.

Date of experience: March 24, 2018
Washington
1 review
0 helpful votes
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The odds are that you will lose everything you buy. Customer support will lie to you. When asked why I only receive 50K return bonus when my other club members (tier 4 & 5) receive 180k, 230k, 380k... I was told that 50k was the max for tier 7. Absolute lies!
They also have "bots" that will come into a room that comment WTG, TY, GL repeatedly for no reason whatsoever. Look at their profile and see the have billions of chips. I called them out on it while in the room, next thing, I win nothing!
If you don't use their stupid frames and intros, you are not being a community player and get penalized and lose. If you call BF out in your profile comments, you get penalized. Once you have done any of these things... you are screwed. No winnings for you, no winnings for your club.
PC players only get no chip offers, no way to load your own photos unless you have Facebook. Many freebies or chip give aways are only through Facebook. So no Facebook, not being a chirpy "Go Big Fish!" cheerleader, or complaining about unfairness or glitches... you are marked to only lose! Don't waste your time with this site!

Date of experience: October 5, 2019
Michigan
1 review
7 helpful votes
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Worst game ever. I am constantly losing my chips. Never winning anymore. I do not enjoy this game and won't be playing it.

Date of experience: March 15, 2019
Netherlands
1 review
9 helpful votes
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Rip Off
October 14, 2017

Avoid Big Fish Casino and Jackpot Magic Slots. Both are rigged and a rip off. You win nothing and they want you to pay real money. LOL.

Date of experience: October 14, 2017
Singapore
1 review
6 helpful votes
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I bought a game for $5.99 in 2015 but did not realised by buying this game it will automatically sign me up for a Game Club membership that billed me every month for $6.99. There is no email notification or any sort! I didn't realised until a year had passed and that amount to $6.99x12=$83.88. I quickly cancel the membership and it said in my account I had 12 game credits which I can use to buy games.

Seeing all those bad reviews, I gave up on asking for refund and decided to use these game credits to buy games. However I did not realised these game credits will expired in 180 days and it did reminded me 30 days before expiration date but that email went to the junk mail. So in the end I was not informed. I managed to spend half of the game credits before expiration date and left only 6. I wrote to the customer service to ask whether I can get my expired credit back if I sign up for membership again. However, they said no and gave me 4 free coupon codes which I could only use it for standard games, not collector edition games, which is the whole point I did not ask for refund in the first place and use their remaining credits! I willing to spend more money on Big Fish games because I really loved their games and only hope my money is spent worthwhile. But, they gave me a very bad experience and I will not buy from them again.

I rather spent those money on other games much better such as The Sims 4 and WOW, they have much better customer service and better game quality. At least, they did inform me of membership billing and more transparent transaction, not automatically sign me up for membership when I bought only one game.

So my advice to gamers, if you want a game, buy directly from App Store, or more reliable sources.
Think twice before you buy any games from BFG as that will sign you up for a membership.

Date of experience: May 24, 2017
Delaware
1 review
6 helpful votes
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BOYCOTT THIS GAME!
February 25, 2018

Calling for a boycott of this game until they loosen up their slots and stop acting like degenerate scumbag criminals. Pushing real money for their fake chips, come on... THIS IS A DEPLORABLE SCAM!

Date of experience: February 25, 2018
New York
1 review
4 helpful votes
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Never win
February 11, 2022

The odds are horrible. Game is no longer fun. App used to be fun. I do not recommend this app. Thanks

Date of experience: February 11, 2022
Canada
1 review
3 helpful votes
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BAD SERVICE
April 10, 2017

If you want to spend your money for nothing, buy a game from Big Fish Games, They will only work for about a month then they quit and they REFUSE to give u your money back

Date of experience: April 10, 2017
Netherlands
1 review
8 helpful votes
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SCAM
December 31, 2017

Rigged Casinos and scam with subscriptions. Avoid this scam company and give it bad reviews everywhere.

Date of experience: December 31, 2017

Overview

Big Fish Games has a rating of 1.5 stars from 174 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Big Fish Games most frequently mention customer service, real money and credit card. Big Fish Games ranks 925th among Games sites.

service
24
value
24
shipping
1
returns
20
quality
23
This company does not typically respond to reviews