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B&H Photo Video Reviews Summary
B&H has established a strong reputation for offering a wide range of quality products, particularly in photography and electronics, often at competitive prices. Many customers appreciate the efficiency of their shipping and the informative nature of their website. However, there are notable concerns regarding customer service, including delivery issues, inadequate responses to complaints, and strict return policies that leave some customers feeling unsupported. While loyal customers value the company's product selection and pricing, the recurring complaints about service delays and lack of accountability suggest a need for improvement in their customer service approach.
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I spend hard earned money at B&H because they offer the BEST items and the BEST service. I've never had one issue with the items purchased. For audio and video, I don't shop anywhere else.
Ok so this is only my second major spend here... but so far it has been a breeze! Also no silly kit rubbish to confuse you.
The experience was excellent. Easy navigation throughout the website. Information hints helpful. On line order completed quickly. Highly recommend it.
As always, latest technology at the most competative prices with complete satisfaction. Convenient online buying experience (in addition to their NY store), genuine products plus great customer service, it's a truly a hub of all complements one can think of.
I bought a laptop from there, and it arrived as intended, without problems and was a good experience
Very pleased with the B & H ordering process. Good search engine. Process is quick and service is prompt
Very easy to find products! Checkout is a breeze. Always receive items as promised in excellent condition!
I always give B&H first shot at my business. First rate organization and fast delivery. You can't go wrong working with them.
B&H makes the shopping and ordering experience friction free. I have been buying photo equipment from them for many years, they are the best.
Always a pleasure to shop B&H Photo. Great prices and selection and definitely plan to visit more often.
B&H is the absolute best... products, prices, website, reviews, support, staff, shipping, etc. For both pros & consumers, this is the place to shop. Period.
B and H is a place to order all my photographic equipment. They make is easy to order all my equipment.
I've been buying from B&H for a long time and they have never let me down. Shipping has been prompt and well packaged. I trust buying from them.
I enjoy using B&H's full catalog of brand name products. Not only priced competitively but free shipping.
BH PHOTO always up to the task. That is precisely why I purchase from them. Fast shipping. No nonsense pricing.
These guys are great. They offer fast shipping and actually discount Apple products from time to time. I always buy my computer products from them.
This place is great. Can always depend on them delivering. Great selection and carry most of what i need.
They have everything and make it easy to shop online. Fast and cheap shipping. Accurate descriptions of products.
B & H is a great camera store. I've bought most of my cameras, lens and photo accessories there. Their customer service is real customer service. They are knowledgeable and have always been helpful. They also ship orders right away.
I highly recommend them.
From the business
Shop Digital Cameras, 35MM Camera Equipment, Photography, Photo Printers, Computers, Home Theater, Authorized Dealer Canon, Sony, Nikon, Apple, Olympus, Panasonic, Kodak, JBL
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members