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B&H Photo Video Reviews Summary
B&H has established a strong reputation for offering a wide range of quality products, particularly in photography and electronics, often at competitive prices. Many customers appreciate the efficiency of their shipping and the informative nature of their website. However, there are notable concerns regarding customer service, including delivery issues, inadequate responses to complaints, and strict return policies that leave some customers feeling unsupported. While loyal customers value the company's product selection and pricing, the recurring complaints about service delays and lack of accountability suggest a need for improvement in their customer service approach.
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I love B&H; I use to visit the store everytime I would visit New York. Love the prices and service. If you are looking for anything B&H is the place to get whatever you need.
Decided to get 3rd camera body before month-long safari; quick quote on used equipment, expedited review once received so I could apply credit to purchase of new camera
I buy all of my electronics from here because of how great it is to use. I've ordered computer parts, game consoles, video games, and camera equipment form here and it has always been a wonderful process. I LOVE B&H!
Incredible store to visit. Nothing less on line.
Great selection. Competitive price. Knowledgeable stuff.
B&H beats the competition each and every time - I love B&H and come to this store for the technology I need and at the prices I want!
B&H offers the best deals and prices of any other supplier 99% of the time. If you're a videographer and you need professional equipment for the best price, B&H is hard to beat!
Much better prices than Amazon, nice selection, great service.
A nice touch is the gift card I got for the purchase - used it to buy some more accessories for the camera.
Never one an issue from B&H, from shopping in store, to ordering online, tacking packages, through returning items. They have stellar customer service and I always know I am getting the best price and quality.
Online ordering works far better than competition. However, it would be a perk if B&H offered its own credit card with longer no interest options.
Easy to use, good prices, good service. Used selection is particularly robust and generally items are conservatively rated condition wise.
Easy ordering, shipping, service. Best part is the prices are always the lowest and for me theres no sales tax
Apprecate the detailed specs provided by B&H, reviews and the range of high quality products. Easy to use site
Great price, fast shipping, well packed. B&H Photo is my vendor of choice when it comes to electronics online order. Thanks B&H
Been coming here for camera and audio gear for some years now. Always impressed with how much the support staff knows about the ins & outs of products, how friendly & willing to help. A pleasure to use the website, the articles on products have been useful, and free shipping always lovely too. Thank you, B&H.
I have used BH Photo for many years and have always had positive experiences. I am buying my computer through them today because I have no doubt I will be satisfied.
I always never get my order on time, that all, its FedEx and my neighborhoods fault. I love the website, it is very straight forward
I buy and sell all my photography gear through this site. Love it! Wish someday I get to be a winner in one of their gift card give away! :) Seriously though, they have the best customer service departments that I have ever worked with and they really do have competitive prices.
I love using these guys. They have the best deals, fantastic customer support, an infinite side of inventory and selection, very educated staff in each department, and their website is so fun and easy to use. I always recommend this company to my family and friends. Thanks B&H for being who you are!
Recent on-line shopping experiences have made me a customer for life. Great shopping experience, great items.
Good inventory and very easy to check out. Fast shipping and well packaged. Only on line photo company Ideal with.
From the business
Shop Digital Cameras, 35MM Camera Equipment, Photography, Photo Printers, Computers, Home Theater, Authorized Dealer Canon, Sony, Nikon, Apple, Olympus, Panasonic, Kodak, JBL
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members