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B&H Photo Video

How would you rate B&H Photo Video?
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Pennsylvania
1 review
0 helpful votes
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Amazing, as usual!
June 14, 2023

I've been buying hardware from B&H Photo for decades. Their selection, quality, pricing and availability are incredible... but their knowledgeable and experienced staff place them in a class all their own!

Date of experience: June 14, 2023
California
1 review
1 helpful vote
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I had always heard from my professional photographer friends that B&H Photo Video was the best place to find great equipment at amazing prices. I finally realized this in 2018 when I bought my drone and it was such a good deal! I recommend this place for anyone looking to buy some quality products, you won't be disappointed with their websites ease of use and their inventory. I'll be heading back to B&H Photo Video from now on.

Date of experience: August 20, 2018
Texas
1 review
0 helpful votes
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This is my second online order with B&H. I was really impressed with the shipping time on my first order (a telephoto zoom lens) and the quality and depth of information on the website. I only recently got into photography and am slowly building up my "gear" collection. This site has been very helpful, and I feel like I could spend hours on it whether actually purchasing or not. B&H was recommended to me by a friend who is a somewhat more experienced photographer. I do not feel intimidated, confused, or pressured by this site, even though I am new to most of this. If anything, this site has encouraged me to keep gradually learning and growing.

I will be traveling to NYC soon and hope to visit the actual store!

Date of experience: August 30, 2023
Ukraine
1 review
0 helpful votes
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This online shopping experience is top notch I'm able to find everything that I need quickly knowing that once I order it my purchase will be shipped out promptly. In the unlikely event that something goes south, I'm confident that B and H will help me sort it out promptly. I trust them with shopping for my more expensive items all the time.

Date of experience: October 11, 2018
California
1 review
0 helpful votes
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Excellent Customer Experience
May 19, 2022

The site is well organized and easy to search. While I had a few questions about the product I am interested in, the site. Has a plethora of additional information and bundling suggestions for products. I bought a Gorilla Tripod and a regular tripod to use with the smartphone video camera. From past experiences as well, I know that during business hours, their staff is incredibly helpful and offers excellent service.

Date of experience: May 18, 2022
New York
1 review
0 helpful votes
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Excellent site
February 1, 2024

Very user friendly, provides all the information needed to help your decision, great variety of products for you to choose from, fast check out. I love it!

Date of experience: January 31, 2024
Colorado
1 review
0 helpful votes
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B&H had the lowest price listed. Being a first-time customer, I was curious to see how their site operated. Easy search, detailed product info, simple checkout. Will definitely be checking their site for future purchases.

Date of experience: May 21, 2017
California
1 review
0 helpful votes
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Always good
July 20, 2017

Never a problem with B&H; quick, smooth, and easy. Many times items here are better priced than other on line retailers. To be sure there is no shortage of camera gadgets. Great selection of adapters, filters, and second hand cameras.

Date of experience: July 19, 2017
Tennessee
1 review
0 helpful votes
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I used to buy all my camera and video equipment from Amazon. In recent months, I've found that B&H Photo has a better selection, equivalent prices, and more reliable delivery times. They make everything easy.

Date of experience: May 21, 2020
California
1 review
0 helpful votes
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In a world that is lacking serious customer servie B&H has rose above. I had to return an item because it didn't work with my workflow. B&H made the process super painless. Love this company. They are my first go to for live streaming product.

Date of experience: December 21, 2018
District of Columbia
1 review
0 helpful votes
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Well designed website
October 13, 2023

Fast ordering with smooth flow for repeat customers.
All the information needed to make a smart decision.
Good phone consult if needed. Largest selection of products.
I have been purchasing from them for years.

Date of experience: October 13, 2023
North Carolina
1 review
1 helpful vote
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An online customer since 2004, everything i've ever ordered has been carefully and thoughtfully packaged, especially when shipping to an overseas deployment address. Really appreciate this, and the reason why I purchase high $$ items from them always.

Date of experience: May 16, 2018
Texas
1 review
0 helpful votes
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Happy returning customer.
December 17, 2019

I've purchased a number of things through B&H over the last 30 years from cameras, computers, upgraded memory, and today a gaming computer for my son. Selection and pricing are always great. I called them a couple of different times to discuss options and they were helpful on the phone and answered all my questions. This review will be updated if we have any issues with the new order, but I expect everything will go smoothly as before.

Date of experience: December 17, 2019
Tennessee
1 review
0 helpful votes
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Excellent company. Best customer service I have ever dealt with. They have never left me even frustrated when all is said and done. And I've ordered many things through them over the years including multiple super-teles.

Date of experience: March 7, 2019
New York
1 review
0 helpful votes
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B & H is a good place to shop online, they have a wide variety of items in stock. Check them out.
I have been shopping at this store for more than ten years and never had to return an item. There is always professional staff available to help you with technical issues

Date of experience: April 1, 2019
Nevada
1 review
1 helpful vote
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A Must-Visit Company
April 11, 2019

Haven't received this product yet but have had prompt delivery updates in the past with well packaged merchandise on receipt. Will continue to use B&H as a good product resource and monitor their specials interestingly.

Date of experience: April 11, 2019
South Carolina
1 review
0 helpful votes
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I've been buying from B&H for some 15 plus years. Always reliable and not any more expensive than Amazon or eBay. When you need help, you can call their number and someone answers immediately. No navigating through a jungle of leads as to customer service. Super friendly.
Highly recommended!

Date of experience: June 4, 2018
South Carolina
1 review
7 helpful votes
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Fast and trustworthy
August 13, 2016

Last year, I finally bought a digital SLR. Next came multiple lenses, memory cards, chargers, bags, backpacks, filters, flash, and other gadgets with many orders placed to B&H. Only once did I receive a defective product (an expensive lens) but B&H made it so easy to return. I emailed them with a description of the problem, they sent a shipping label, I sent it off and had a replacement within a week. Their customer service is exceptional. I don't understand people that complain about receiving a defective product. They are a store, not a manufacturing facility. They are one of the best companies I have bought from on line. I was so grateful to find an online company that I could actually trust as there are no large camera stores located in my remote mountain area. Oh, and watch their daily deals - if it is a product you want or need, you better grab it while you can or you'll be kicking yourself when you have to pay full price for it.

Date of experience: August 12, 2016
New Jersey
2 reviews
0 helpful votes
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I have been buying photo gear from B&H for 30 plus years. Back in the day they were one of very few photo sellers that did not try to rip you off some way. We also bought a nice Sony tv about a year ago. Only issue I ever had was with something used and it was totally resolved to my satisfaction.

Date of experience: January 1, 2020
Ohio
1 review
0 helpful votes
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Tech support
May 7, 2019

I needed help to verify compatibility and function of a used lens. Tech support was right with me, knowledgeable, helpful but not pushy.

Will follow with a product review when my baby arrives.

This is my second major purchase from BH

Date of experience: May 7, 2019

Overview

B&H Photo Video has a rating of 4 stars from 3,791 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with B&H Photo Video most frequently mention customer service, free shipping and great prices. B&H Photo Video ranks 2nd among Camera sites.

service
343
value
354
shipping
347
returns
217
quality
333
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