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B&H Photo Video Reviews Summary
B&H has established a strong reputation for offering a wide range of quality products, particularly in photography and electronics, often at competitive prices. Many customers appreciate the efficiency of their shipping and the informative nature of their website. However, there are notable concerns regarding customer service, including delivery issues, inadequate responses to complaints, and strict return policies that leave some customers feeling unsupported. While loyal customers value the company's product selection and pricing, the recurring complaints about service delays and lack of accountability suggest a need for improvement in their customer service approach.
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B&H Photo Video is always consistent and they have everything a photographer needs. Checkout is easy and prices always seem competitive.
Because easy and quick to deal with! Thank you so much! See you soon! Xoxo <3 <3 <3 <3 <3 <3 <3 <3 <3 <3 <3 <3 <3
Stock, delivery, assistance all first class. Also the packing of shipments is first class.
Over the many years I have been buying photo equipment and supplies over the internet, this is my best experience.
Every time I have ordered, I received the correct item, without issues.
If I have a question, they answer it quickly and accurately based on what I have received being as stated. They are so very helpful even if you are not purchasing something today but have a question on a potential purchase later.
The best dependable as always, and if more information is needed you can always call them they will have the answer for you.
Love shopping BH! It's my "goto" for all electronic gear. In the rare occasion I need to speak to Customer Service they have always been extremely helpful. Will continue to do business with BH!
Shopping with B&H is a lot like going to Disneyland. You will always check out the new rides, but you always come back to Magic Mountain. B&H is like that. Tried, true and always delivers. The best and newest gear, excellent advice and customer service and a price match guaranty.
Always the place to go for your photo and video needs. As always a great online shopping experience. Great images and details.
I'm a photographer and I buy everything from B&H (camera equipment, cameras, computers, etc.) Always delivered on time and always helpful on purchasing the right equipment.
I have been a B&H customer for decades. Purchased my pro camera gear here for years. Now my wife even shops at B&H. Great customer service! Great Products & Fast Shipping Too!
I could spend my time shopping around. But in the end, the best legitimate prices are here... and a no-questions-asked return policy. No brainer to shop here.
We like the variety and in stock merchandise from B & H Photo. The technical support team is awesome and are very knowledgeable.
I got a surprise holiday gift. I forgot about my reward from a past purchase but then
B & H emailed me a reminder and I wound up buying something for $7.99 w/zero cost to me, including free shipping. Don't believe that you can get something for $7.99 out the door from these guys? Guess again. But if you spend longer than 90 seconds on the web site be prepared to invest a bit more.
Now for the order to be received on time! The whole process will have been worth it. B&H has nearly always been promise perfect.
B&H is the best... they literally have everything you need and they ship fast. They also often have great deals in their deal zone.
Whether you are looking for advice about a product or just checking to see what's new, B&H is a great resource. I've had very good experiences with all my purchases.
Been dealing with B&H for years, excellent service, shipping and always meet expectations. Why go anywhere else?
Reliable and helpful.
My only complaint is B&H's delivery service in my area (Palm Beach County, Florida) which is UPS.
UPS always gives the day of delivery, but always between the hours of 7:00 am and 8:00 pm. Not great if I have to sign for delivery. Contacting UPS doesn't help. I never know in advance from B&H if I have to sign for delivery.
Great deals and excellent service. I have purchased many items throughout the years and I have always had good experiences.
From the business
Shop Digital Cameras, 35MM Camera Equipment, Photography, Photo Printers, Computers, Home Theater, Authorized Dealer Canon, Sony, Nikon, Apple, Olympus, Panasonic, Kodak, JBL
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members