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B&H Photo Video Reviews Summary
B&H has established a strong reputation for offering a wide range of quality products, particularly in photography and electronics, often at competitive prices. Many customers appreciate the efficiency of their shipping and the informative nature of their website. However, there are notable concerns regarding customer service, including delivery issues, inadequate responses to complaints, and strict return policies that leave some customers feeling unsupported. While loyal customers value the company's product selection and pricing, the recurring complaints about service delays and lack of accountability suggest a need for improvement in their customer service approach.
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I just upgraded my audio support and it was not too expensive. A lot cheaper than not being prepared.
Excellent store to buy from. Always on time and top of the line products. Will always recommend B & H to people.
Quick and easy. Why struggle and fret. Great selections and options. Quick shipping. Always helpful when questions need to be answered.
B & H. Great selection, Prices and service! Nice Nice nice. Happy Hanukkah! ****************************************************************************************
I have previously ordered from B&H, and never had any problems with the merchandise.
Good company, Good Prices, Good Shipping, Good Everything!
I Found the prices very interesting even with us Dollars conversion. Saved about 200$.
I bought 2 Moto G5 + 64GB. DId not find it this cheap any where else.
The site was really easy to use. I like to be able to log by facebook for creating a new account with no hassle. Make it almost instantaneous.
I choose to prepay my custom fees, I don't want any custom hassles. I still have to see if the shipping is gonna be excellent, but reviews said it is so I have confidence.
I know some people claimed they haven't paid custom fees, but I value my health care and education system. I'D rather make sure I pay my taxes.
No problem finding or ordering what I was looking for, just ordered so can't comment on shipping. Will most likely order again in the future.
Fast reliable service. Good tech support concerning product details. Shipping often comes next day without having to ask for it. I live in MA, USA.
I shop between B&H and amazon and while they often have similar pricing, I will go through B&H 99% of the time. Shipping time, as I am on the west coast, is the only reason I would go through anyone else. It usually takes about a week, to a week and a half to get my orders. Other than that, I would only shop with B&H.
Excellent customer service! They always have what I'm looking for. Their approach to working with the customer is spot on!
Purchasing was quick and easy... am; hoping that the rest of my experience will be as pleasant as this initial part, which I fully expect.
I worked with Alex G on live chat and he was an awesome help answering my stupid questions and steering me towards the right purchase.
Easy to use! I have purchased a number of items from B & H and have always been satisfied with the products. I love shopping at B & H Photo Video!
Clicked on link in email, which took me directly to the lens I wanted and made the purchase. Great experience.
I shop B&H a couple times a year. Their website is easy to navigate and the comparison feature makes shopping a breeze. The ability to call the sales floor directly with additional questions adds another level of confidence.
USER FRIENDLY SITE AND GREAT LOOKING PRODUCTS. CHECK OUT WAS A QUICK BREEZE! LOOKING FORWARD TO RECEIVING MY PRODUCT.
Very good. It was my first time buying at B&H and the process was very easy. Now I´m
Writing only because you want a minimum 100-touches review and maybe now I´v just got it... Thank you.
Anywhere from the casual amateur to the dedicated professional can find everything they need here, including excellent service and support for all you photog needs!
Been a customer for many years. You have always delivered excellent quality and performance. Hope to be a customer for many more.
B&H always has what I need at a good price and get it to me quickly. It's the first place I check for all our video gear needs.
From the business
Shop Digital Cameras, 35MM Camera Equipment, Photography, Photo Printers, Computers, Home Theater, Authorized Dealer Canon, Sony, Nikon, Apple, Olympus, Panasonic, Kodak, JBL
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members