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B&H Photo Video Reviews Summary
B&H has established a strong reputation for offering a wide range of quality products, particularly in photography and electronics, often at competitive prices. Many customers appreciate the efficiency of their shipping and the informative nature of their website. However, there are notable concerns regarding customer service, including delivery issues, inadequate responses to complaints, and strict return policies that leave some customers feeling unsupported. While loyal customers value the company's product selection and pricing, the recurring complaints about service delays and lack of accountability suggest a need for improvement in their customer service approach.
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Always amazed that I can find exactly what I'm looking for at a fair price. Stays up to date with latest items.? No gimmcks.
I've been using B&H for over 15 years - they've never let me down. Ever! Awesome store with awesome people.
B&H supplies all the hardware for my live streaming snow cam business and I couldn't be happier. Prices are great and customer service is second to none, I will continue to use them for all my business. Go to pasnowcams.com to see their products at work.
Paul was very nice and helpful. We were parked in front of BEST BUY in Santa Fe, NM to buy the Canon brand equivalent. Instead, we paid a little more for the BEST NIKON camera and recorder thanks to Paul's customer service. I have purchased many things from B&H in the past. I had to return a telescope because of a damaged part. It was replaced immediately. It's good to be back "home."
Was at the Nikon use website and was getting ready to order a new Nikon d750 camera and much to my surprise b&h had the same deal with some extras and free overnight shipping. You cant beat that.
Thank You, I love No tax and free shipping! Always Great Service and fast delivery! Happy Holidays to all!
I've been a B&H customer for more than 20+ years. I've shopped around and continue to return to B&H. And when you live in Tucson, it's easier to buy from B&H in NYC then here.
I haven't had a negative experience with B&H Photo Video, not once.
Great communication, great in store experience, good shipping experience, value deals and discounts. Can't say enough good things about them. They've helped with getting me the gear and info I need for my YouTube Channel and Online Business.
I'm not B&H biggest customer but over the years i have made several purchases. All have been handled with the utmost precision and professionalism. I will certainly continue to regard B&H as my primary source of photo products.
Recently ordered a camera and lens as a gift. The original lens was not what was expected. Returned that lens and ordered what our son wanted to complement the camera. Very good service.
B&H is the Best! Always great prices, service, and very knowledgeable sales people if you have any questions. I have been a loyal customer for more than 20 years, it's always the first place I look, and I have never had a disappointment, ever!
If you're in NYC it's a must see experience.
No matter how obscure the adapter is that I am looking for they have something to fit the bill. Makes it possible to create my own microphone adapter to fit on my Removu S1 Gimbal Head.
Fast shipping and excellent service.web site is easy to navigate and prices are competitive. I would highly recommend B&H as they do not charge sales tax like Amazon does.
I have ordered a number of things from B&H and continue to come back due the the ease of use of their web site and good customer service.
When it comes to film and video equipment - for at least several decades the best store in the world. Whenever I'm in New York City - I always visit in person. It is a real pleasure! I wish that B & H stores were in other cities.
Found what i was looking for and for a great price. Shipping time offer seems faster and is free than other sites for the product..
I NOW have to pay MORE for shipping JUST the ribbon and Paper THEN the entire cost of the 60 prints of paper!
B&H is still the best - This is my first problem ever...
Great internet sales and service, and when I go to New York City it is one of the places I like to go and try out all the latest electronics and photography gear. I would recommend B & H to everyone.
From the business
Shop Digital Cameras, 35MM Camera Equipment, Photography, Photo Printers, Computers, Home Theater, Authorized Dealer Canon, Sony, Nikon, Apple, Olympus, Panasonic, Kodak, JBL
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members