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B&H Photo Video Reviews Summary
B&H has established a strong reputation for offering a wide range of quality products, particularly in photography and electronics, often at competitive prices. Many customers appreciate the efficiency of their shipping and the informative nature of their website. However, there are notable concerns regarding customer service, including delivery issues, inadequate responses to complaints, and strict return policies that leave some customers feeling unsupported. While loyal customers value the company's product selection and pricing, the recurring complaints about service delays and lack of accountability suggest a need for improvement in their customer service approach.
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I purchased a laptop and couldn't figure out how to add 2 external monitors. The rep was so awesome and recommended a product and then I needed an additional option to extend my USB ports and he gave me another great recommendation. Great Service!
Excellent place. Never a hassle! Best prices and delivery is always fast.My only store I shop for Photo/Video.
I've never been disappointed in any of my many purchases of optics, electronics and photo gear, and the shipping has never been later than advertised.
Love BH - easy payment - very flexible and i found most of my photography equipment here. Very Recommended
The only reason why its not 5 stars is had to reenter card because of shipping address add. I get the security idea, and Amazon does something similar. Would recommend either taking the 3 digit ccd like apple or nothing at all and eating the fraud. Not sure of the amount so ill leave that to them. Basically, shut up and take my money. Don't make it hard to order. Amazon gives enough competition, should be easier and users will come here first when their is a tie in price.
Quick and easy, as always! Everything was in stock, easy to find, and easy to order. I never have to shop anywhere else to find what I want at the best prices.
It's all in the title. I saved $800 on my new MacBook Pro (it was only $400 off at their online competitor). The site was easy to maneuver and to find just what I was looking for.
Love shopping at B&H Photo. They have the best selection of photo and computer items that I'm into. Online shopping couldn't be easier and I was surprised to get the reward gift points to save even more.
I am a professional photographer and have bought from B&H often. I am always pleased with the quality of the product and the shipping. I get annoyed by angry idiots that leave bad reviews because they expect to hit the order button on a computer two thousand miles away; then walk outside three min later disgusted because a magical unicorn has not delivered their products. The End.
Excellent range of products at competitive price made easily accessible. They almost always have what I am looking for and usually at the best price or so close I'd prefer to go with B&H. Packaging is consistently excellent.
A trusted seller for more than 15 years. Honest ratings for "used" items and very good prices on new items.
I appreciate the quality products, service, and advice. It's not just a company selling you product. It's a company that wants to help photographers improve.
B&H has always given me a good deal, and almost always includes free shipping. Next time I go to NYC a visit to the showroom is in order.
I was splitting a payment and it wouldnt process one of my cards, said there was an issue. So had to put in on a different card. A little annoying but not a big deal. Also really liked that splitting the payment was an option!
Was looking for a simple portable MP3 player that would allow me to fast forward or rewind audio books. B&H had a Sandisk player that fit the bill at a reasonable cost and I qualified for expedited shipping. I have used B&H for much of my audio and photography shopping and have never been disappointed by the quality of the products or service I have received.
Found it fast and ordered in less then 5 minutes. Looking foward to trying it out. You gotta go to B & H!
Easy to use, including searching and purchasing. Wished other major companies were designed like BH's
B&H has always been top notch! Always has what I need, always competitive pricing and always on time. My go-to store!
From the business
Shop Digital Cameras, 35MM Camera Equipment, Photography, Photo Printers, Computers, Home Theater, Authorized Dealer Canon, Sony, Nikon, Apple, Olympus, Panasonic, Kodak, JBL
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members