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B&H has established a strong reputation for offering a wide range of quality products, particularly in photography and electronics, often at competitive prices. Many customers appreciate the efficiency of their shipping and the informative nature of their website. However, there are notable concerns regarding customer service, including delivery issues, inadequate responses to complaints, and strict return policies that leave some customers feeling unsupported. While loyal customers value the company's product selection and pricing, the recurring complaints about service delays and lack of accountability suggest a need for improvement in their customer service approach.
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This place is so good i went to the store when i went to nyc, it was better than expected. Not necessarily the absolute cheapest, but good stuff at a fair if not cheap price reliably delivered.
If you need anything video, photo, audio or technical B&H is the ONLY place we go! Thanks for all you guys do!
My first time purchasing from B&H. Very easy. Very good prices. Even had a used equipment option available. I will definitely be a repeat customer. Thank you B&H!
I knew what I was looking for. It was on sale & in stock. Should receive it in 2 days.
What more would I want?
You can always count on B&H, website works great and is easy to navigate. While the items are always legit - No Grey Market here. With help just a phone call away, I really can't complain much about these guys.
Good service, good prices, knowledgeable people - they have one the largest collections of products including the ability to pre-order products released at the trade shows literally within hours/days of the announcements.
Consistent and dependable! With so many of our institutions in jeopardy, I can at least depend on knowing B&H will be there through thick and thin. You guys are so good you should develop a plan for world peace!
Good prices, fast shipping, free if you buy enough stuff. Always come here first to check availability and prices, and almost always find what I'm looking for.
Delivery is always prompt. Great range of products. Prices are very competitive. I've bought many things from B&H and never have had any problem
I always enjoy making purchases at B&H. Time is a rare commodity and B&H makes it easy to find what I am looking for and make a purchase at a very competitive price.
I'm glad to say that I've been buying from this website for about 10 years now and I'm very pleased with every purchase I have made here. I have found most of what I need and for that I thank you B&H oh and the most important thing their prices are the best...
Thanks a lot from my part folks from B&H. (I just bought my apple watch and I can't hardly wait to get it :)
B&H service is always prompt, always done right. This is how retail transactions should work. I have never had a problem with this exemplary dealer.
I spend too much of my money on photo gear, and I always start at B&H, very rarely do they not have what im looking for... they are my go to!
Good price. Great help with chat. Have ordered before.It has been a few years
Will have to wait to see how fast order is delivered.
Drew
B&H The best! Fast service, great prices. Everything you want and wonderful customer service! They go out of their way to help the customers. Just the best. Fast shipping!
I have been using B&H for more than 20 years. I bought my first Canon camera EOS-620 from them. And I am still buying things from them today. I have been going to the store or events. So Thank You B&H.
As always these folks are easy to do business with. The customer service folks do a great job and are very pleasant. B&H is my go to store for all my photography kit.
I order from B&H frequently. It's my go to place for equipment. Always arrives very fast. The customer service is great also.
I have placed several orders with B&H and have had NO problems. Very easy to do business with. Everything is shipped in a timely manner and received with no problems.
Answer: ANy refurbished item we sell has been refurbished by the manufacturer or official US distributor, Nikon USA or Canon USA etc. Other used items are each rated on a numeric scale and we tend to be conservative so customers are not disappointed.
Answer: We do. Please see https://www.bhphotovideo.com/c/browse/feiyutech-store/ci/46551 -- Henry Posner / B&H Photo-Video
Answer: In most cases you can. Our return policy is on our site at https://www.bhphotovideo.com/find/HelpCenter/ReturnExchange.jsp You can intiiate a return online or via cs@bhphoto.com.
Answer: We do, unless there is a restriction placed on an item by the US distributor. -- Henry Posner / B&H Photo-Video
Answer: The Nikon P1000 camera is on our site at https://bhpho.to/2le9bkx. The Nikon EN-EL20a battery is on our site at https://bhpho.to/2leaq3b. The Nikon EN-EL5 is on our site at https://bhpho.to/2lebl3D
Answer: https://www.bhphotovideo.com/c/product/888625-REG/ Yes, we do. -- Henry Posner / B&H Photo-Video
Answer: B&H does not have a repair department. I've had good experiences with Photo Tech Repair Service. That's a personal comment, not a company endorsement.^hp
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