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B&H has established a strong reputation for offering a wide range of quality products, particularly in photography and electronics, often at competitive prices. Many customers appreciate the efficiency of their shipping and the informative nature of their website. However, there are notable concerns regarding customer service, including delivery issues, inadequate responses to complaints, and strict return policies that leave some customers feeling unsupported. While loyal customers value the company's product selection and pricing, the recurring complaints about service delays and lack of accountability suggest a need for improvement in their customer service approach.
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Ordering is fast and easy, always have what i need. I have never had a problem. I have purchased here many times over the years and have always been very happy with the experience.
The best store, very good prices, easy to make an order via the Internet
Convenient payment systems.
In short I highly recommend this store
B&H keep competitive prices, helpful information and comparison tools, providing good payment options
As always B&H has an incredible selection and super fast delivery. On the few occasions I've needed to return an item for a refund or credit, it has been a seamless process!
Easy to navigate web site, quick shipping, good price, no tax, free shipping and outstanding customer service.
Searched for a 2 bay NAS to replaced my aging WD My Book Live Duo. This one seems to be the best overall replacement with respect to cost, performance and availability! By the way, the order process way way easier than and more expedient than ANY of the others!
Foe me, B&H has been the most reputable retail, photo-video dealer for the last 38 years... hands down... and that's an absolute fact, Jack.
B&H has the selection and service for all professional photography needs. What a pleasure to work with such a classy organization.
Best place, they always have everything, ship fast and have very competitive pricing. Will be returning again! Great customer service with info and returns! Thank you!
Could not be more helpful or give better advice. 5 Stars all the way! I have used B&H as a source for all my equipment which is considerable and find them to be the best to deal with by far. Very knowledgeable when it comes to advice and product help.
B&H is my go to for new gear -- fast, easy, well organized, informative, and well priced. What more can you ask for?
I love ordering by b & h the products are super fast and they are a little cheaper than the market price or current seller I love to buy by b & h is my favorite place to buy
Buying experience was great, super selection of top of the line stuff, super fast shipping = I'm in LOVE!
I've tried several online photo shops over the years, and found that only two are worthy of use. B&H sets the standard.
The free shipping is great and we always receive our orders in a day or two, even though we are not in the NY area. Great customer service!
Unmatched selection, knowledgeable staff, competitive prices, free parking. What else do you need. And don't be intimidated if you're not a professional. They'll treat you like one anyway.
I have used B&H since the early 1990's and highly recommend them for everything you may need related to photography.
Answer: ANy refurbished item we sell has been refurbished by the manufacturer or official US distributor, Nikon USA or Canon USA etc. Other used items are each rated on a numeric scale and we tend to be conservative so customers are not disappointed.
Answer: We do. Please see https://www.bhphotovideo.com/c/browse/feiyutech-store/ci/46551 -- Henry Posner / B&H Photo-Video
Answer: In most cases you can. Our return policy is on our site at https://www.bhphotovideo.com/find/HelpCenter/ReturnExchange.jsp You can intiiate a return online or via cs@bhphoto.com.
Answer: We do, unless there is a restriction placed on an item by the US distributor. -- Henry Posner / B&H Photo-Video
Answer: The Nikon P1000 camera is on our site at https://bhpho.to/2le9bkx. The Nikon EN-EL20a battery is on our site at https://bhpho.to/2leaq3b. The Nikon EN-EL5 is on our site at https://bhpho.to/2lebl3D
Answer: https://www.bhphotovideo.com/c/product/888625-REG/ Yes, we do. -- Henry Posner / B&H Photo-Video
Answer: B&H does not have a repair department. I've had good experiences with Photo Tech Repair Service. That's a personal comment, not a company endorsement.^hp
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